Ceridian Powerpay vs Greenshades

Likelihood to Recommend

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.

I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

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Verified User

Manager in Corporate

Restaurants Company, 11-50 employees

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We used to have ADP for payroll, the gold standard. I guess to save a few bucks my company switched to Greenshades. From time to time my payroll stub does not show up on time. I asked my HR department about this and was told they are not fond of Greenshades. I call Greenshades to ask about the delay. They do not have any support contact information on the employee website I use to get my payroll information. I had to google them and found a support contact on their website. Not good. When I spoke to someone to ask about the pay stub delays, he hung up on me.

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David Oakford

Consultant

Pride TechnologiesInformation Technology & Services, 1001-5000 employees

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Pros

Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.

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Matt LeMaire, B.A., M.A.

VP, People & Operations

Peel Mutual InsuranceInsurance, 11-50 employees

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Electronic Filing
Fast and easy W2s
Edited and Resubmitting W2s

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Lacey Davidson

Office Manager

JumBurritoRestaurants, 51-200 employees

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Cons

Customer Support is Horrible
They over bill you for everything and ignore cancellation requests
They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)

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Greg Dykstra

Accounting Manager

Henry of Pelham Inc.Food & Beverages, 51-200 employees

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Better overall website design
Easier to edit time slots on timesheet
Better notification system for when things need to be approved

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Verified User

Employee in Other

Higher Education Company, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Support Rating

Ceridian Powerpay 8.0

Based on 2 answers

Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.

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Matt LeMaire, B.A., M.A.

VP, People & Operations

Peel Mutual InsuranceInsurance, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Have not used any other payroll software in my experience.

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Verified User

Manager in Corporate

Restaurants Company, 11-50 employees

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We didn't evaluate it against anything else - we knew we wanted to utilize Greenshades.

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Verified User

Partner in Corporate

Accounting Company, 11-50 employees

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Return on Investment

The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

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Verified User

Manager in Corporate

Restaurants Company, 11-50 employees

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Ease of access
Good for new companies
Demo was nice

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Lacey Davidson

Office Manager

JumBurritoRestaurants, 51-200 employees

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Ceridian Powerpay vs Greenshades