Chargebee vs. Kansys Edge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.8 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$249
per month
Kansys Edge
Score 6.7 out of 10
N/A
Kansys Edge (formerly Ericsson Enterprise & Cloud Billing, or ECB) is a pricing, billing, charging, and settlement software platform. The platform is based on Metanga, or Metranet, a subscription billing platform and division of MetraTech acquired by Ericsson in 2014 and sold to Kansys in 2019.
$149
per month
Pricing
ChargebeeKansys Edge
Editions & Modules
Rise
$249
per month
Scale
$549
per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ChargebeeKansys Edge
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost. No monthly contracts. No hidden fees.
More Pricing Information
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ChargebeeKansys Edge
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User Ratings
ChargebeeKansys Edge
Likelihood to Recommend
6.9
(19 ratings)
7.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChargebeeKansys Edge
Likelihood to Recommend
Chargebee Inc
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
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Kansys, Inc
Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.
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Pros
Chargebee Inc
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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Kansys, Inc
  • Easy functionality integration with other financial systems.
  • We were able to integrate it with CRM programs and that helped in expediting the subscription services.
  • Rich API features and proper documentation helped a lot.
Read full review
Cons
Chargebee Inc
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
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Kansys, Inc
  • Pricing model could be more competitive with similar services.
  • If we wanted to use one time payment, it required lot of hassle and workaround.
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Usability
Chargebee Inc
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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Kansys, Inc
No answers on this topic
Support Rating
Chargebee Inc
Chargebee is simple to use, and we have had little need for support.
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Kansys, Inc
No answers on this topic
Alternatives Considered
Chargebee Inc
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
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Kansys, Inc
It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.
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Return on Investment
Chargebee Inc
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
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Kansys, Inc
  • Applying discounts and batch pricing to services were easy and saved time.
  • Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.
Read full review
ScreenShots

Chargebee Screenshots

Screenshot of Recurring Business Command CentreScreenshot of Customizable Hosted Checkout PageScreenshot of Reporting and MetricsScreenshot of Subscription ManagementScreenshot of Customer Portal: Self-Service Portal