Chargent vs. iATS Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargent
Score 9.4 out of 10
N/A
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.N/A
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is a payment gateway software solution offered by IATS, LLC..N/A
Pricing
ChargentiATS Payments
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChargentiATS Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChargentiATS Payments
Considered Both Products
Chargent
Chose Chargent
Chargent has less built-in features, but a lower processing fee. We can build out additional functionality as needed.
iATS Payments

No answer on this topic

Top Pros
Top Cons
Best Alternatives
ChargentiATS Payments
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises

No answers on this topic

Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargentiATS Payments
Likelihood to Recommend
9.6
(4 ratings)
7.0
(3 ratings)
Support Rating
9.6
(3 ratings)
7.0
(1 ratings)
User Testimonials
ChargentiATS Payments
Likelihood to Recommend
AppFrontier LLC
For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
Read full review
IATS, LLC.
If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Read full review
Pros
AppFrontier LLC
  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
Read full review
IATS, LLC.
  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
Read full review
Cons
AppFrontier LLC
  • Because it is a low fee, you need to do more configuration on your own to get it up and running.
Read full review
IATS, LLC.
  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
Read full review
Support Rating
AppFrontier LLC
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
Read full review
IATS, LLC.
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
Read full review
Alternatives Considered
AppFrontier LLC
Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
Read full review
IATS, LLC.
Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
Read full review
Return on Investment
AppFrontier LLC
  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
Read full review
IATS, LLC.
  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
Read full review
ScreenShots