ChatBot vs. Freddy AI for CX
ChatBot vs. Freddy AI for CX
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatBot | Small Businesses (1-50 employees) | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.… | N/A | |
Freddy AI for CX | N/A | Freddy AI for CX (based on technology acquired by Freshworks with AnswerIQ in February 2020) is an AI solution designed to help customer support teams reduce inbound ticket volume, streamline first contact response, and even make zero touch resolution a reality. From front-end deflection tools to back-end agent assist solutions. With Freddy AI for CX, the vendor says users can: Help customers help themselves with "deflection" tools… | $15 per month per agent |
ChatBot | Freddy AI for CX | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChatBot | Freddy AI for CX | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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ChatBot | Freddy AI for CX | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBot | Freddy AI for CX | |
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Likelihood to Recommend | 8.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
ChatBot | Freddy AI for CX | |
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Likelihood to Recommend | LiveChat | Freshworks Inc No answers on this topic |
Pros | LiveChat | Freshworks Inc No answers on this topic |
Cons | LiveChat | Freshworks Inc No answers on this topic |
Support Rating | LiveChat | Freshworks Inc No answers on this topic |
Alternatives Considered | LiveChat | Freshworks Inc No answers on this topic |
Return on Investment | LiveChat | Freshworks Inc No answers on this topic |
ScreenShots | ChatBot Screenshots |