Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
$29.99
per check
Paycom
Score 8.5 out of 10
N/A
Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
Paycom is faster, more efficient, and more proactive. Paycom is more hands on, I appreciate that I have a customer service rep for day to day questions, and we have a rep who checks in quarterly to ensure we are getting the most from the system. They never feel pushy and are …
We ultimately chose Paycom over Paylocity because we felt the user experience (both administrative and employee) was more intuitive. And we also felt an authenticity from all individuals at Paycom who met with us prior to our decision.
I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
I've implemented at least 7 HRMS and/or performance suites over the years. I have no true complaints about the platform. We have found that for one of our client codes, the scheduling functionality doesn't accommodate the constant scheduling adjustments our transportation company requires. That said, our routes can change more than once an hour and start/end times often change with routes. We have found that managing the full employee life cycle is even more streamlined with the recent Position Seat updates. We also value that the platform is a native build - so no lagging API integrations to navigate.
The ETA calculation to predict when screening will complete for each background check report is good
The SSO is a huge plus point and helps us to seamlessly login
the chrome extension comes in super handy to add and update information
the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
Before Paycom we were using Paylocity and in about six months of running payroll with Paylocity, we never once had 100% accuracy from a payroll standpoint. So we had disgruntled employees because either their time was off or their pay was off. With Paycom, we've never had a case where our payroll was not 100% accurate.
I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Have been bounced around alot in our 3 years of partnership. Wanted a dedicated rep but that did not provide us the care and attention we required. Work with a team first and then get to your representative. Sometimes an issue with time differences - representative working on different timebelt and not accessible, or we had to wait a day to move an issue along
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.
