Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
$29.99
per check
Paycom
Score 8.4 out of 10
N/A
Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
Paycom is faster, more efficient, and more proactive. Paycom is more hands on, I appreciate that I have a customer service rep for day to day questions, and we have a rep who checks in quarterly to ensure we are getting the most from the system. They never feel pushy and are …
We ultimately chose Paycom over Paylocity because we felt the user experience (both administrative and employee) was more intuitive. And we also felt an authenticity from all individuals at Paycom who met with us prior to our decision.
I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.
The ETA calculation to predict when screening will complete for each background check report is good
The SSO is a huge plus point and helps us to seamlessly login
the chrome extension comes in super handy to add and update information
the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
