Paycom has been a life saver!
April 03, 2024

Paycom has been a life saver!

Jeff Reeder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We are using Paycom for our payroll. Before we were using paper timesheets, and a local accountant. This system has helped us to cut a lot of our administrative time and costs. The Beti system in Paycom is AWESOME. It really does help our employees understand their pay better, and with them doing their own pay, it really cuts done on payroll costs. Payroll does have to make some corrections, but hopefully those issues smooth out the farther we get into it. We are only in our 4th payroll. The HR functions are working great too! With the onboarding being a great resource for our new people so they can get all of their paperwork done electronically is super helpful. We are working through our annual reviews which there has been some learning to that, but they more we do they more we learn. Speaking of learning, the Paycom University was been extraordinary with the different learning paths, webinars, and quick tutorials. The implementation team is awesome! They have been super helpful with the setup of Paycom. Payroll, HR, everything really. I love the dedicated staff so that we know who we will be talking to each week in our weekly calls.
  • Dedicated implementation staff
  • Knowledge of the entire system
  • Helpful with setup of our different pay
  • Walking through the 1st couple of payrolls
  • Rating scales in the employee reviews
  • Section for product improvement suggestions
  • Talent Acquisition can be tricky to understand at first
  • Saves money by allowing employees correct personal information (taxes)
  • We are only at our 4th pay role, but already have saved in checking timesheets
  • Expense management has cut down admin costs significantly
Paycom is hands down way better for us. They helped us make our payroll simpler and more manageable. Paycom's dedicated staff was knowledgeable in all areas of the system not just one. ADP was to clunky for our payroll, which shouldn't be that difficult. ADP changed our implementation team several times, and we had someone different for every module.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.

Paycom Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
10
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
8
Report builder
10
Pre-built reports
9
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
New hire portal
9
Manager tracking tools
9
Individual goal setting
9
Performance tracking
9
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9