What users are saying about
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42 Ratings
19 Ratings

Chili Piper

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42 Ratings
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Score 8.2 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Likelihood to Recommend

Chili Piper

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
Anonymous | TrustRadius Reviewer

Salesflare

Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
Gilles De Clerck | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Chili Piper
Salesflare
8.0
Customer data management / contact management
Chili Piper
Salesflare
8.5
Workflow management
Chili Piper
Salesflare
8.0
Territory management
Chili Piper
Salesflare
5.2
Opportunity management
Chili Piper
Salesflare
8.3
Integration with email client (e.g., Outlook or Gmail)
Chili Piper
Salesflare
9.2
Contract management
Chili Piper
Salesflare
10.0
Quote & order management
Chili Piper
Salesflare
6.2
Interaction tracking
Chili Piper
Salesflare
8.5
Channel / partner relationship management
Chili Piper
Salesflare
8.0

Customer Service & Support

Chili Piper
Salesflare
8.3
Case management
Chili Piper
Salesflare
9.0
Call center management
Chili Piper
Salesflare
7.0
Help desk management
Chili Piper
Salesflare
9.0

Marketing Automation

Chili Piper
Salesflare
8.0
Lead management
Chili Piper
Salesflare
8.0
Email marketing
Chili Piper
Salesflare
7.9

CRM Project Management

Chili Piper
Salesflare
8.1
Task management
Chili Piper
Salesflare
8.2
Billing and invoicing management
Chili Piper
Salesflare
8.0
Reporting
Chili Piper
Salesflare
8.2

CRM Reporting & Analytics

Chili Piper
Salesflare
7.9
Forecasting
Chili Piper
Salesflare
7.6
Pipeline visualization
Chili Piper
Salesflare
9.0
Customizable reports
Chili Piper
Salesflare
7.0

Customization

Chili Piper
Salesflare
9.0
Custom fields
Chili Piper
Salesflare
8.7
Custom objects
Chili Piper
Salesflare
9.9
API for custom integration
Chili Piper
Salesflare
8.5

Security

Chili Piper
Salesflare
8.5
Single sign-on capability
Chili Piper
Salesflare
8.8
Role-based user permissions
Chili Piper
Salesflare
8.2

Social CRM

Chili Piper
Salesflare
8.6
Social data
Chili Piper
Salesflare
8.4
Social engagement
Chili Piper
Salesflare
8.8

Integrations with 3rd-party Software

Chili Piper
Salesflare
8.4
Marketing automation
Chili Piper
Salesflare
7.9
Compensation management
Chili Piper
Salesflare
9.0

Platform

Chili Piper
Salesflare
8.7
Mobile access
Chili Piper
Salesflare
8.7

Pros

Chili Piper

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
Kathryn Penner | TrustRadius Reviewer

Salesflare

  • Salesflare integrates with Gsuite (as well as many other email platforms) allowing me to still use Gsuite as my main communication tool but still get the full value out of the Salesflare CRM
  • Salesflare literally integrates with everything
  • Salesflare takes care of many tasks automatically for you like contact imports as well as meeting and call management
Gary Shouldis | TrustRadius Reviewer

Cons

Chili Piper

  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
Jonathan Jerozal | TrustRadius Reviewer

Salesflare

  • Click to call would be a great help for clients' numbers
  • Branded UI or more customization options
  • More features to customize accounts
Kevin Miller | TrustRadius Reviewer

Usability

Chili Piper

No score
No answers yet
No answers on this topic

Salesflare

Salesflare 8.9
Based on 8 answers
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Tomer Aharon | TrustRadius Reviewer

Support Rating

Chili Piper

Chili Piper 8.2
Based on 11 answers
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer

Salesflare

Salesflare 9.1
Based on 8 answers
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Sampath S | TrustRadius Reviewer

Alternatives Considered

Chili Piper

As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain departments. We felt Chili Piper was our best solution.
Jon S | TrustRadius Reviewer

Salesflare

Other products we've tried or evaluated have been too complex and/or been "too customizable" in that they do not offer an easy and intuitive path to enabling your sales team right out of the box.
Jói Sigurdsson | TrustRadius Reviewer

Return on Investment

Chili Piper

  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
Anonymous | TrustRadius Reviewer

Salesflare

  • It's a part of our operations. It just saves us time, but we never measured how it impacts the bottom line. It's all about convenience.
Andrei Zinkevich | TrustRadius Reviewer

Screenshots

Pricing Details

Chili Piper

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chili Piper Editions & Modules

Edition
Free$01
Spicy$151
Hot$251
Concierge$2002
Concierge Live$3502
  1. per user, per month
  2. flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.

Salesflare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesflare Editions & Modules

Edition
Growth$291
Pro$491
Enterprise$991
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chili Piper
7.2
Salesflare
9.1

Usability

Chili Piper
Salesflare
8.9

Support Rating

Chili Piper
8.2
Salesflare
9.1

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