What users are saying about
Top Rated
64 Ratings
22 Ratings
Top Rated
64 Ratings
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Score 9 out of 100
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Sales Force Automation

    Chili Piper

    Feature Set Not Supported
    N/A
    7.9

    Salesflare

    79%
    Salesflare ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Workflow management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Territory management

    N/A
    0 Ratings
    5.1
    51%
    2 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.1
    91%
    11 Ratings

    Contract management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Quote & order management

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.1
    81%
    7 Ratings

    Customer Service & Support

    Chili Piper

    Feature Set Not Supported
    N/A
    8.3

    Salesflare

    83%
    Salesflare ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Call center management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Marketing Automation

    Chili Piper

    Feature Set Not Supported
    N/A
    8.0

    Salesflare

    80%
    Salesflare ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    CRM Project Management

    Chili Piper

    Feature Set Not Supported
    N/A
    8.0

    Salesflare

    80%
    Salesflare ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reporting

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    CRM Reporting & Analytics

    Chili Piper

    Feature Set Not Supported
    N/A
    7.9

    Salesflare

    79%
    Salesflare ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    7.5
    75%
    9 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.4
    74%
    10 Ratings

    Customization

    Chili Piper

    Feature Set Not Supported
    N/A
    8.9

    Salesflare

    89%
    Salesflare ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    8.4
    84%
    10 Ratings

    Custom objects

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Security

    Chili Piper

    Feature Set Not Supported
    N/A
    8.3

    Salesflare

    83%
    Salesflare ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.5
    85%
    7 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Social CRM

    Chili Piper

    Feature Set Not Supported
    N/A
    8.4

    Salesflare

    84%
    Salesflare ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Social engagement

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    Integrations with 3rd-party Software

    Chili Piper

    Feature Set Not Supported
    N/A
    8.6

    Salesflare

    86%
    Salesflare ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Compensation management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Platform

    Chili Piper

    Feature Set Not Supported
    N/A
    8.6

    Salesflare

    86%
    Salesflare ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Attribute Ratings

    • Salesflare is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.8

    Chili Piper

    88%
    29 Ratings
    9.0

    Salesflare

    90%
    11 Ratings

    Usability

    Chili Piper

    N/A
    0 Ratings
    8.9

    Salesflare

    89%
    9 Ratings

    Support Rating

    8.2

    Chili Piper

    82%
    16 Ratings
    9.1

    Salesflare

    91%
    9 Ratings

    Likelihood to Recommend

    Chili Piper

    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Anonymous | TrustRadius Reviewer

    Salesflare

    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Aononna Tazin | TrustRadius Reviewer

    Pros

    Chili Piper

    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Kathryn Penner | TrustRadius Reviewer

    Salesflare

    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Gilles De Clerck | TrustRadius Reviewer

    Cons

    Chili Piper

    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Jonathan Jerozal | TrustRadius Reviewer

    Salesflare

    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Gary Shouldis | TrustRadius Reviewer

    Pricing Details

    Chili Piper

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $15 per user, per month

    Chili Piper Editions & Modules

    Edition
    Spicy$151
    Hot$251
    Concierge$2002
    Concierge Live$3502
    1. per user, per month
    2. flat per month
    Additional Pricing Details
    Onboarding and Support are included at no additional charge.

    Salesflare

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $29 per user per month

    Salesflare Editions & Modules

    Edition
    Growth$291
    Pro$491
    Enterprise$991
    1. per user per month
    Additional Pricing Details

    Usability

    Chili Piper

    No score
    No answers yet
    No answers on this topic

    Salesflare

    Salesflare 8.9
    Based on 9 answers
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Tomer Aharon | TrustRadius Reviewer

    Support Rating

    Chili Piper

    Chili Piper 8.2
    Based on 16 answers
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Sasha Galkova | TrustRadius Reviewer

    Salesflare

    Salesflare 9.1
    Based on 9 answers
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Sampath S | TrustRadius Reviewer

    Alternatives Considered

    Chili Piper

    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Daniel McHugh | TrustRadius Reviewer

    Salesflare

    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Kevin Miller | TrustRadius Reviewer

    Return on Investment

    Chili Piper

    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Anonymous | TrustRadius Reviewer

    Salesflare

    • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
    • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
    Aononna Tazin | TrustRadius Reviewer

    Screenshots

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