TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chili Piper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…

    $15

    per month per user

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    Chili PiperSalesflare
    Editions & Modules
    Instant Booker
    $15
    per month per user
    Handoff
    $25
    per month per user
    Concierge Inbound Scheduling
    $30
    per month per user
    Distro
    Starting at $20
    per month per user
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    Chili PiperSalesflare
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOnboarding and Support are included at no additional charge.Annual billing discounts are available.
    More Pricing Information
    Community Pulse
    Chili PiperSalesflare
    Considered Both Products
    Chili Piper, Inc.
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    Chili PiperSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.616 Ratings
    Workflow management00 Ratings9.217 Ratings
    Territory management00 Ratings5.12 Ratings
    Opportunity management00 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.017 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings6.12 Ratings
    Interaction tracking00 Ratings8.515 Ratings
    Channel / partner relationship management00 Ratings9.210 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Case management00 Ratings9.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Lead management00 Ratings9.415 Ratings
    Email marketing00 Ratings10.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    8.3
    15 Ratings
    8% above category average
    Task management00 Ratings8.615 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings8.415 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    9.2
    16 Ratings
    18% above category average
    Forecasting00 Ratings8.813 Ratings
    Pipeline visualization00 Ratings10.016 Ratings
    Customizable reports00 Ratings8.814 Ratings
    Customization
    Comparison of Customization features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Custom fields00 Ratings10.015 Ratings
    Custom objects00 Ratings10.02 Ratings
    API for custom integration00 Ratings6.812 Ratings
    Security
    Comparison of Security features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    8.3
    14 Ratings
    1% below category average
    Single sign-on capability00 Ratings8.210 Ratings
    Role-based user permissions00 Ratings8.413 Ratings
    Social CRM
    Comparison of Social CRM features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    6.9
    10 Ratings
    8% below category average
    Social data00 Ratings6.910 Ratings
    Social engagement00 Ratings6.910 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    8.7
    11 Ratings
    14% above category average
    Marketing automation00 Ratings8.411 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Chili Piper and Salesflare
    Feature
    Chili Piper
    -
    Ratings
    Salesflare
    9.0
    15 Ratings
    17% above category average
    Mobile access00 Ratings9.015 Ratings
    Best Alternatives
    Chili PiperSalesflare
    Small Businesses
    Square Appointments
    Score10 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Calendly
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chili PiperSalesflare
    Likelihood to Recommend
    6.2
    (31 ratings)
    10.0
    (17 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (15 ratings)
    Support Rating
    8.2
    (8 ratings)
    9.0
    (9 ratings)
    User Testimonials
    Chili PiperSalesflare
    Likelihood to Recommend
    Chili Piper, Inc.
    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Incentivized
    Read full review
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Pros
    Chili Piper, Inc.
    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Read full review
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Cons
    Chili Piper, Inc.
    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Read full review
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Usability
    Chili Piper, Inc.
    No answers on this topic
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Chili Piper, Inc.
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Chili Piper, Inc.
    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Incentivized
    Read full review
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Return on Investment
    Chili Piper, Inc.
    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.