Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
We stayed with Chorus by ZoomInfo because of the superior way it recaps our calls. Depending on the length of the call and what is being discussed, Chorus by ZoomInfo will usually provide 10 key points in clear detail. When we used Gong, we were finding it was only providing …
It works well with the ability to find contacts as these are typically the ppl i engage and will then have on my own calls. Being able to find new contacts and then see how the interaction is with them has provided me with direction in deals and works well to get things moving …
We have evaluated Gong, but have yet to use it. Mainly, we are in a three year contract with ZoomInfo, and aren't able to remove one part of the contract in favor of another. Gong seems like a decent product, but I am unable to determine if it is better, worse, or the same as …
I used Google Analytics with Primerica. I payed for it myself to see how my team I was managing was holding up to other teams in the region. Chorus works so much better and if it would have been in my capability to use chorus I would have.
We prefer Gong compared to Chorus because it offers a more robust set of features, better integrations, more automated workflows, and world-class customer support.
Chorus.ai stacks up against Salesloft, Zoom, and Aircall because none of these tools provide a way to analyze what occurred during the meeting or create a transcript that prevents you from having to take notes.
I know our director has evaluated Chorus.ai and Gong before opting to work with Chorus.ai, but I am not sure what was it that made him decide to go with Chorus.ai and not with Gong.
New Business Sr. Account Executive at RollWorks, a division of NextRoll
Chose Chorus by ZoomInfo
It was a night and day difference. I like all the bells and whistles you get with Chorus.ai. To me, Chorus.ai is the "Lincoln Navigator" of call recording tools.
I loved Truly as a work phone (to keep my personal life separate) but there was no coaching aspect and it was harder for teammates to see each other's calls.
None. I have not used a tool like this before. I have only used teleconference and video conference tools to record up until we were introduced to Chorus.ai.
Chorus.ai's transcription and call analysis were the best among the options we evaluated. We found the pricing to be reasonable for the product quality, and hence we went ahead with it.
We used to use playbooks as our previous provider but found that the insight was not as good as the insight provided by Chorus. it was hard to load links and then collaborate with others based on certain access. Also one of the biggest problems was that the recordings would …