Chrome Remote Desktop vs. Parallels Desktop for Mac

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome Remote Desktop
Score 7.2 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
$0
Parallels Desktop for Mac
Score 9.4 out of 10
N/A
Parallels® Desktop for Mac is used to run Windows on Intel or Apple silicon. Users can switch between Mac and Windows applications, while retaining the macOS appearance, or use the familiar Windows desktop aesthetic.
$99.99
per year
Pricing
Chrome Remote DesktopParallels Desktop for Mac
Editions & Modules
No answers on this topic
Parallels Desktop Standard Edition
$99.99
per year
Mac App Store
$99.99
per year
Parallels Desktop Pro Edition
$119.99
per year
Parallels Desktop Business Edition
$149.99
per year
Offerings
Pricing Offerings
Chrome Remote DesktopParallels Desktop for Mac
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chrome Remote DesktopParallels Desktop for Mac
Features
Chrome Remote DesktopParallels Desktop for Mac
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Chrome Remote Desktop
8.0
19 Ratings
0% above category average
Parallels Desktop for Mac
-
Ratings
Screen sharing6.018 Ratings00 Ratings
File transfer7.010 Ratings00 Ratings
Instant message7.06 Ratings00 Ratings
Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
Access to sleeping/powered-off computers7.08 Ratings00 Ratings
Over-the-Internet remote session8.019 Ratings00 Ratings
Initiate remote control from mobile8.016 Ratings00 Ratings
Remote management of servers & workstations8.017 Ratings00 Ratings
Remote Active Directory® management9.04 Ratings00 Ratings
Centralized management dashboard9.08 Ratings00 Ratings
Session record9.05 Ratings00 Ratings
Annotations9.04 Ratings00 Ratings
Monitoring and Alerts9.04 Ratings00 Ratings
Multi-platform remote control7.013 Ratings00 Ratings
Application Virtualization
Comparison of Application Virtualization features of Product A and Product B
Chrome Remote Desktop
-
Ratings
Parallels Desktop for Mac
9.1
3 Ratings
17% above category average
Application support00 Ratings8.73 Ratings
Ease of deployment00 Ratings9.43 Ratings
Security00 Ratings9.43 Ratings
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User Ratings
Chrome Remote DesktopParallels Desktop for Mac
Likelihood to Recommend
8.5
(19 ratings)
9.4
(33 ratings)
Likelihood to Renew
7.0
(2 ratings)
10.0
(2 ratings)
Usability
8.0
(5 ratings)
10.0
(5 ratings)
Support Rating
3.8
(7 ratings)
9.0
(6 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
Chrome Remote DesktopParallels Desktop for Mac
Likelihood to Recommend
Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Alludo
Parallels works just like a window or application on the Mac. Hence, it is beneficial to keep both OS versions hand in hand. Parallels is very useful when writing code for mobile/iOS applications. File sharing and paste functions are very easy to use. More than one machine can be taken on Parallels. It also integrates with Microsoft Intune. It can run other OS versions other than Windows.
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Pros
Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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Alludo
  • File Transfer - You can easily transfer files between Parallels virtualized desktops and the host desktop either through Copy and Paste functionality, or Drag and Drop. You can also configure shared folders.
  • Switch Between Virtual and Host Desktop - You can configure swipe gestures on a MacBook Pro to be able to switch between the virtualized and host desktop. You can also launch apps from the OS X Taskbar.
  • Performance - Apps in Parallels run quite smoothly on my 2015 MacBook Pro, as of 2020. Considering they are running on a 5-year-old computer, I give Parallels top marks for performance.
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Cons
Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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Alludo
  • Having to buy a new upgrade whenever Apple updates the OS with its yearly releases seems a bit excessive.
  • The integration features between Windows and Mac are enabled by default, which can clutter both sides; I would rather it was not default.
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Likelihood to Renew
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Alludo
Users are familiar with the application which will keep us going for a little while. However since we are seeing a decline for a need for the software, I wouldn't be surprised to find that this answer changes dramatically in the near future. We would probably keep it to some extent, but we would probably reduce our licensing count.
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Usability
Google
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
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Alludo
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
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Support Rating
Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Alludo
So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.
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Implementation Rating
Google
None, its quick and easy
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Alludo
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
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Alternatives Considered
Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Alludo
Main two features that made the balance decission go to the Parallels Desktop were the possibility to pause the Windows partition easily (allowing to consume less resources in Mac and save battery) and the other one is the user interface feature called "Coherence" with allows you to show the Windows application windows as if they were native to the macOS, allowing for a better user experience.
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Return on Investment
Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
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Alludo
  • Saves money on having to buy a Windows and MacBook, as the MacBook can run almost 99% of all Windows software and usually run it faster and share between your MacBook transparently.
  • Gives employers the most flexibility with regards to which OS to adopt across an enterprise
  • We are a media company and everyone uses Macs in our industry, Fortune 500 companies also use Windows and MS Project, Parallels gives you the most flexibility for almost all of these use cases
  • Improves efficiency as the MacBook Pro M3 systems are much faster than some of the fastest corporate issued Windows laptops. What takes me 3-10 seconds for a video export can take 5 minutes on a similar Windows laptop
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ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

Parallels Desktop for Mac Screenshots

Screenshot of Parallels Desktop running Windows applications, on a Mac.Screenshot of the ability to switch between operating systems without rebooting.Screenshot of Coherence Mode, which minimizes distraction.Screenshot of file sharing between Mac and Windows.Screenshot of application development and testing in Windows, Linux, and virtual macOS (Pro & Business Edition).Screenshot of license management in Parallels Desktop (Business Edition).