What users are saying about
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Top Rated
154 Ratings

Emburse Chrome River

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Top Rated
154 Ratings
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Score 9 out of 100
556 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Payroll Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.4

    Oracle eBusiness Suite

    84%
    Oracle eBusiness Suite ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    8.5
    85%
    29 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.0
    80%
    24 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.5
    85%
    24 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.3
    83%
    26 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.8
    88%
    24 Ratings

    Customization

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    9.0

    Oracle eBusiness Suite

    90%
    Oracle eBusiness Suite ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    9.2
    92%
    67 Ratings

    Plug-ins

    N/A
    0 Ratings
    8.8
    88%
    52 Ratings

    Security

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    9.5

    Oracle eBusiness Suite

    95%
    Oracle eBusiness Suite ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.3
    93%
    64 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.6
    96%
    70 Ratings

    Reporting & Analytics

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    9.1

    Oracle eBusiness Suite

    91%
    Oracle eBusiness Suite ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.0
    90%
    43 Ratings

    Standard reports

    N/A
    0 Ratings
    9.1
    91%
    64 Ratings

    Custom reports

    N/A
    0 Ratings
    9.2
    92%
    64 Ratings

    General Ledger and Configurable Accounting

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    7.5

    Oracle eBusiness Suite

    75%
    Oracle eBusiness Suite ranks higher in 11/11 features

    Accounts payable

    N/A
    0 Ratings
    8.8
    88%
    76 Ratings

    Accounts receivable

    N/A
    0 Ratings
    8.7
    87%
    74 Ratings

    Global Financial Support

    N/A
    0 Ratings
    8.6
    86%
    52 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    8.9
    89%
    63 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    8.7
    87%
    58 Ratings

    Localizations

    N/A
    0 Ratings
    8.4
    84%
    55 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    8.7
    87%
    64 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    8.9
    89%
    55 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    9.0
    90%
    54 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    8.6
    86%
    47 Ratings

    Standardized Processes

    N/A
    0 Ratings
    9.0
    90%
    57 Ratings

    Inventory Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.2

    Oracle eBusiness Suite

    82%
    Oracle eBusiness Suite ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    8.8
    88%
    52 Ratings

    Automatic reordering

    N/A
    0 Ratings
    7.5
    75%
    37 Ratings

    Location management

    N/A
    0 Ratings
    8.1
    81%
    41 Ratings

    Manufacturing module

    N/A
    0 Ratings
    8.2
    82%
    39 Ratings

    Order Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.6

    Oracle eBusiness Suite

    86%
    Oracle eBusiness Suite ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    8.5
    85%
    50 Ratings

    Order entry

    N/A
    0 Ratings
    8.6
    86%
    52 Ratings

    Credit card processing

    N/A
    0 Ratings
    8.4
    84%
    41 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    8.7
    87%
    50 Ratings

    Order Orchestration

    N/A
    0 Ratings
    9.0
    90%
    37 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    8.8
    88%
    41 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    8.5
    85%
    38 Ratings

    Subledger and Financial Process

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.5

    Oracle eBusiness Suite

    85%
    Oracle eBusiness Suite ranks higher in 14/14 features

    Automated Invoice Processing

    N/A
    0 Ratings
    8.2
    82%
    53 Ratings

    Shared Services Payments

    N/A
    0 Ratings
    8.4
    84%
    43 Ratings

    Billings Management

    N/A
    0 Ratings
    8.3
    83%
    46 Ratings

    Customer Receipt Applications

    N/A
    0 Ratings
    8.5
    85%
    49 Ratings

    Customer Collections

    N/A
    0 Ratings
    8.8
    88%
    46 Ratings

    Revenue Recognition

    N/A
    0 Ratings
    8.6
    86%
    53 Ratings

    Cash Management

    N/A
    0 Ratings
    8.5
    85%
    55 Ratings

    Asset Management

    N/A
    0 Ratings
    8.5
    85%
    54 Ratings

    Travel & Expense Management

    N/A
    0 Ratings
    8.7
    87%
    49 Ratings

    Budgetary Control & Encumbrance Accounting

    N/A
    0 Ratings
    9.0
    90%
    40 Ratings

    Period Close

    N/A
    0 Ratings
    8.8
    88%
    59 Ratings

    Transactions Tax

    N/A
    0 Ratings
    8.5
    85%
    43 Ratings

    Subledger Reconciliations

    N/A
    0 Ratings
    8.2
    82%
    49 Ratings

    3rd Party Accounting Systems

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    Project Financial Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.4

    Oracle eBusiness Suite

    84%
    Oracle eBusiness Suite ranks higher in 12/12 features

    Budgeting and Forecasting

    N/A
    0 Ratings
    8.2
    82%
    33 Ratings

    Project Costing

    N/A
    0 Ratings
    8.3
    83%
    42 Ratings

    Cost Capture

    N/A
    0 Ratings
    8.5
    85%
    35 Ratings

    Capital Project Management

    N/A
    0 Ratings
    8.6
    86%
    33 Ratings

    Customer Invoicing

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Customer Contract Compliance

    N/A
    0 Ratings
    8.7
    87%
    25 Ratings

    Project Revenue Recognition

    N/A
    0 Ratings
    8.4
    84%
    32 Ratings

    Project Financial Performance Analysis

    N/A
    0 Ratings
    8.6
    86%
    27 Ratings

    Project Financials Dashboard

    N/A
    0 Ratings
    8.3
    83%
    23 Ratings

    Real-time Financial Reporting

    N/A
    0 Ratings
    8.2
    82%
    24 Ratings

    Embedded Business Intelligence

    N/A
    0 Ratings
    7.7
    77%
    21 Ratings

    Project Planning Collaboration

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Project Execution Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    7.6

    Oracle eBusiness Suite

    76%
    Oracle eBusiness Suite ranks higher in 15/15 features

    Project Planning and Scheduling

    N/A
    0 Ratings
    8.0
    80%
    18 Ratings

    Project Manager Dashboard

    N/A
    0 Ratings
    8.2
    82%
    19 Ratings

    Resource Manager Dashboard

    N/A
    0 Ratings
    7.4
    74%
    17 Ratings

    Task Insight for Project Managers

    N/A
    0 Ratings
    7.7
    77%
    18 Ratings

    Project Manager Mobile Functionality

    N/A
    0 Ratings
    8.0
    80%
    16 Ratings

    Team Member Task Collaboration

    N/A
    0 Ratings
    7.7
    77%
    17 Ratings

    Team Member Mobile Functionality

    N/A
    0 Ratings
    7.0
    70%
    14 Ratings

    Project Candidate Search

    N/A
    0 Ratings
    6.6
    66%
    13 Ratings

    Project Candidate Comparison and Analysis

    N/A
    0 Ratings
    7.6
    76%
    13 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    7.6
    76%
    15 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    8.0
    80%
    13 Ratings

    Talent Profiles

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Real-Time Project Reporting

    N/A
    0 Ratings
    7.0
    70%
    15 Ratings

    Absence Management

    N/A
    0 Ratings
    7.0
    70%
    16 Ratings

    Product Lifecycle Management

    N/A
    0 Ratings
    8.0
    80%
    15 Ratings

    Grants Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    9.0

    Oracle eBusiness Suite

    90%
    Oracle eBusiness Suite ranks higher in 4/4 features

    Award Lifecycle Management

    N/A
    0 Ratings
    9.0
    90%
    20 Ratings

    Spending Control

    N/A
    0 Ratings
    8.9
    89%
    19 Ratings

    Indirect Cost Management

    N/A
    0 Ratings
    9.0
    90%
    21 Ratings

    Billing

    N/A
    0 Ratings
    9.3
    93%
    23 Ratings

    Procurement

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.2

    Oracle eBusiness Suite

    82%
    Oracle eBusiness Suite ranks higher in 19/19 features

    Sourcing Team Collaboration

    N/A
    0 Ratings
    8.3
    83%
    31 Ratings

    Sourcing Analysis

    N/A
    0 Ratings
    7.8
    78%
    33 Ratings

    Bids Analyzed and Compared

    N/A
    0 Ratings
    7.6
    76%
    27 Ratings

    Catalog Shopping E-Commerce for Employees

    N/A
    0 Ratings
    8.0
    80%
    25 Ratings

    Contract Authoring

    N/A
    0 Ratings
    8.2
    82%
    26 Ratings

    Contract Compliance Management

    N/A
    0 Ratings
    7.0
    70%
    21 Ratings

    Contract History

    N/A
    0 Ratings
    8.5
    85%
    24 Ratings

    Contract Renewal Automation

    N/A
    0 Ratings
    8.5
    85%
    19 Ratings

    Contract Repository

    N/A
    0 Ratings
    7.5
    75%
    19 Ratings

    Contract Standardization and Enforcement

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Electronic Signatures

    N/A
    0 Ratings
    7.7
    77%
    23 Ratings

    Invoice Automated Matching

    N/A
    0 Ratings
    9.0
    90%
    28 Ratings

    Purchasing Risk and Compliance Management

    N/A
    0 Ratings
    8.9
    89%
    21 Ratings

    Requisitions-to-Purchase Orders Integrated

    N/A
    0 Ratings
    8.9
    89%
    36 Ratings

    Spend Compliance Management

    N/A
    0 Ratings
    8.7
    87%
    22 Ratings

    Supplier Assessment

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    Supplier Communication and Collaboration

    N/A
    0 Ratings
    7.9
    79%
    26 Ratings

    Supplier Management

    N/A
    0 Ratings
    8.6
    86%
    32 Ratings

    Supplier Portal

    N/A
    0 Ratings
    8.0
    80%
    29 Ratings

    Risk Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    7.3

    Oracle eBusiness Suite

    73%
    Oracle eBusiness Suite ranks higher in 9/9 features

    Risk Repository

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Control Management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Control Mapping

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Control Efficiency Assessments

    N/A
    0 Ratings
    6.0
    60%
    10 Ratings

    Automated Control Assessments

    N/A
    0 Ratings
    7.6
    76%
    11 Ratings

    Assessment Capture

    N/A
    0 Ratings
    6.9
    69%
    10 Ratings

    Issue Detection

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Automatic Notification

    N/A
    0 Ratings
    6.5
    65%
    11 Ratings

    Remediation and Certification

    N/A
    0 Ratings
    7.4
    74%
    12 Ratings

    Logistics

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.1

    Oracle eBusiness Suite

    81%
    Oracle eBusiness Suite ranks higher in 13/13 features

    Transportation Planning and Optimization

    N/A
    0 Ratings
    8.3
    83%
    17 Ratings

    Transportation Sourcing Management

    N/A
    0 Ratings
    8.2
    82%
    18 Ratings

    Transportation Process Integration

    N/A
    0 Ratings
    7.6
    76%
    17 Ratings

    Transportation Execution Management

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Freight Payment Automation

    N/A
    0 Ratings
    8.3
    83%
    14 Ratings

    Trade Management

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Trade Regulatory Compliance Management

    N/A
    0 Ratings
    7.6
    76%
    13 Ratings

    Customs Entry Management

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Customs Document Management

    N/A
    0 Ratings
    7.9
    79%
    13 Ratings

    Customs Document Collaboration

    N/A
    0 Ratings
    7.9
    79%
    14 Ratings

    Fulfillment Management

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Inventory Visibility

    N/A
    0 Ratings
    7.9
    79%
    20 Ratings

    Warehouse Workforce Management

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Manufacturing

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.0

    Oracle eBusiness Suite

    80%
    Oracle eBusiness Suite ranks higher in 9/9 features

    Production Process Design

    N/A
    0 Ratings
    6.8
    68%
    21 Ratings

    Supply Chain Business Flows

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    Production Management

    N/A
    0 Ratings
    7.9
    79%
    24 Ratings

    Contracted Manufacturing Management

    N/A
    0 Ratings
    8.5
    85%
    20 Ratings

    Configuration Management

    N/A
    0 Ratings
    7.8
    78%
    22 Ratings

    Work Definition

    N/A
    0 Ratings
    8.2
    82%
    22 Ratings

    Work Execution

    N/A
    0 Ratings
    8.5
    85%
    23 Ratings

    Advanced Fulfillment

    N/A
    0 Ratings
    7.9
    79%
    21 Ratings

    Manufacturing Costs

    N/A
    0 Ratings
    8.0
    80%
    24 Ratings

    Supply Chain

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.0

    Oracle eBusiness Suite

    80%
    Oracle eBusiness Suite ranks higher in 4/4 features

    Forecasting

    N/A
    0 Ratings
    7.5
    75%
    30 Ratings

    Inventory Planning

    N/A
    0 Ratings
    8.0
    80%
    33 Ratings

    Multi-tier Supply Chain Planning

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    Performance Monitoring

    N/A
    0 Ratings
    8.0
    80%
    26 Ratings

    Product Lifecycle Management

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    8.3

    Oracle eBusiness Suite

    83%
    Oracle eBusiness Suite ranks higher in 7/7 features

    Ideation Management

    N/A
    0 Ratings
    8.5
    85%
    14 Ratings

    Requirements Management

    N/A
    0 Ratings
    8.8
    88%
    15 Ratings

    Proposal Management

    N/A
    0 Ratings
    8.3
    83%
    13 Ratings

    Innovation Portfolio Management

    N/A
    0 Ratings
    8.1
    81%
    12 Ratings

    Product Master Data Management

    N/A
    0 Ratings
    8.3
    83%
    12 Ratings

    Vendor Portal

    N/A
    0 Ratings
    7.7
    77%
    13 Ratings

    Project Portfolio Management

    N/A
    0 Ratings
    8.1
    81%
    12 Ratings

    Attribute Ratings

    • Emburse Chrome River is rated higher in 9 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability

    Likelihood to Recommend

    9.1

    Emburse Chrome River

    91%
    115 Ratings
    8.5

    Oracle eBusiness Suite

    85%
    88 Ratings

    Likelihood to Renew

    8.1

    Emburse Chrome River

    81%
    15 Ratings
    8.0

    Oracle eBusiness Suite

    80%
    9 Ratings

    Usability

    8.7

    Emburse Chrome River

    87%
    99 Ratings
    6.2

    Oracle eBusiness Suite

    62%
    4 Ratings

    Availability

    10.0

    Emburse Chrome River

    100%
    1 Rating
    3.0

    Oracle eBusiness Suite

    30%
    4 Ratings

    Performance

    9.0

    Emburse Chrome River

    90%
    1 Rating
    6.0

    Oracle eBusiness Suite

    60%
    4 Ratings

    Support Rating

    8.9

    Emburse Chrome River

    89%
    114 Ratings
    6.0

    Oracle eBusiness Suite

    60%
    6 Ratings

    In-Person Training

    Emburse Chrome River

    N/A
    0 Ratings
    5.0

    Oracle eBusiness Suite

    50%
    1 Rating

    Online Training

    9.0

    Emburse Chrome River

    90%
    1 Rating
    4.0

    Oracle eBusiness Suite

    40%
    2 Ratings

    Implementation Rating

    6.8

    Emburse Chrome River

    68%
    5 Ratings
    6.7

    Oracle eBusiness Suite

    67%
    8 Ratings

    Product Scalability

    8.0

    Emburse Chrome River

    80%
    1 Rating
    7.8

    Oracle eBusiness Suite

    78%
    2 Ratings

    Likelihood to Recommend

    Emburse Chrome River

    If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.
    Jose Romero | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.
    khayati jain | TrustRadius Reviewer

    Pros

    Emburse Chrome River

    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Anonymous | TrustRadius Reviewer

    Oracle eBusiness Suite

    • The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
    • Orchestration of order details for seamless fulfillment execution.
    • Efficient shipment planning and confirmation.
    • Communication of order status information to customers throughout the order lifecycle.
    Anonymous | TrustRadius Reviewer

    Cons

    Emburse Chrome River

    • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
    • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
    WENDY REED | TrustRadius Reviewer

    Oracle eBusiness Suite

    • Because the application is working globally, it sometimes hangs and the connection is dropped.
    • It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process.
    • For now I can not think of other areas that require improvement.
    Denis Pereira | TrustRadius Reviewer

    Pricing Details

    Emburse Chrome River

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Oracle eBusiness Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Emburse Chrome River

    Emburse Chrome River 8.1
    Based on 15 answers
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Lorrie Black | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 8.0
    Based on 9 answers
    After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
    Alessandro Mascelloni, ICP | TrustRadius Reviewer

    Usability

    Emburse Chrome River

    Emburse Chrome River 8.7
    Based on 99 answers
    Emburse Certify (Chrome River EXPENSE) is quite user friendly as a website and portal to upload receipts and submit expenses. It is almost too easy, in that some of our users had originally tried to overcomplicate things in their initial use of the software. Repeated use made our users comfortable with the software and quite happy with the change from paper submissions to electronic. The software does remember data entry so it will reduce the users time entering common names of airlines and hotels. The mobile app is wonderful for taking photos and uploading them to your wallet but it really does lack in the ability to create an expense report. The auto wizard will help create a report but makes it difficult to adjust any errors that might keep the report from being submitted.
    Athena Gazikas | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 6.2
    Based on 4 answers
    The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Emburse Chrome River

    Emburse Chrome River 10.0
    Based on 1 answer
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Robert Ferrandino | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 3.0
    Based on 4 answers
    Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
    Anonymous | TrustRadius Reviewer

    Performance

    Emburse Chrome River

    Emburse Chrome River 9.0
    Based on 1 answer
    System runs normal pretty much all the time. Does not slow any other systems down.
    Robert Ferrandino | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 6.0
    Based on 4 answers
    The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Emburse Chrome River

    Emburse Chrome River 8.9
    Based on 114 answers
    Implementation and post-implementation support and attention to detail have been excellent. Chrome River Help Desk responsiveness is also excellent. There have been occasional delays to Help Desk tickets. Access to the Help Desk has also been an occasional issue with credentials not working, and then there have been problems/delays regaining access.
    A. Jeffrey Rosen | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 6.0
    Based on 6 answers
    In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
    Anonymous | TrustRadius Reviewer

    Online Training

    Emburse Chrome River

    Emburse Chrome River 9.0
    Based on 1 answer
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Robert Ferrandino | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 4.0
    Based on 2 answers
    The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Emburse Chrome River

    Emburse Chrome River 6.8
    Based on 5 answers
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Robert Ferrandino | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 6.7
    Based on 8 answers
    The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software.Overall, this was a very successful process.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Emburse Chrome River

    • Works with our business model
    • Pre-approval method
    • Auto-approval functionality
    • Email alerts customization
    • Muti platform approval
    • System warnings and violations
    • Hotel itemization
    • Mileage - integrated with Google map
    • Perdiem wizard
    • Acknowledgments
    • Banners on the expense form
    • Understanding the open items and on Credit card Expenses and cash reimbursements
    • Super User
    Anonymous | TrustRadius Reviewer

    Oracle eBusiness Suite

    We explored Coupa, SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily.
    Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM.
    Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
    Shiva Krishna | TrustRadius Reviewer

    Scalability

    Emburse Chrome River

    Emburse Chrome River 8.0
    Based on 1 answer
    It's very easy software to design to your needs.
    Robert Ferrandino | TrustRadius Reviewer

    Oracle eBusiness Suite

    Oracle eBusiness Suite 7.8
    Based on 2 answers
    As I mentioned, it's a good tool but not the best
    Aashca Joshi, MBA | TrustRadius Reviewer

    Return on Investment

    Emburse Chrome River

    • When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
    • The extensive approval routing options help fraud prevention
    • Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.
    Don Koubsky, Jr | TrustRadius Reviewer

    Oracle eBusiness Suite

    • The tremendous amount of testing and time by the technical folks has a negative impact.
    • We find we need a tremendous amount of customization within the standard functionality having a negative impact.
    • Oracle certifications of related products such as the database, Demantra, JRE cause disruption having a negative impact
    Anonymous | TrustRadius Reviewer

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