17 Ratings
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Score 9.3 out of 100
49 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Secure Email Gateway

    7.3

    Cisco Cloud Email Security

    73%

    Cisco Secure Endpoint (formerly Cisco AMP)

    Feature Set Not Supported
    N/A
    Cisco Cloud Email Security ranks higher in 7/7 features

    Anti-malware

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Cusomizability

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Sandboxing

    6.5
    65%
    3 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    7.3
    73%
    3 Ratings
    N/A
    0 Ratings

    Management Tools

    7.1
    71%
    3 Ratings
    N/A
    0 Ratings

    Endpoint Security

    Cisco Cloud Email Security

    Feature Set Not Supported
    N/A
    7.9

    Cisco Secure Endpoint (formerly Cisco AMP)

    79%
    Cisco Secure Endpoint (formerly Cisco AMP) ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    7.9
    79%
    17 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Infection Remediation

    N/A
    0 Ratings
    7.6
    76%
    17 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    7.1
    71%
    17 Ratings

    Malware Detection

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Attribute Ratings

    • Cisco Cloud Email Security is rated higher in 2 areas: Usability, Support Rating
    • Cisco Secure Endpoint (formerly Cisco AMP) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.4

    Cisco Cloud Email Security

    74%
    5 Ratings
    8.2

    Cisco Secure Endpoint (formerly Cisco AMP)

    82%
    17 Ratings

    Usability

    9.1

    Cisco Cloud Email Security

    91%
    1 Rating
    8.1

    Cisco Secure Endpoint (formerly Cisco AMP)

    81%
    12 Ratings

    Support Rating

    8.3

    Cisco Cloud Email Security

    83%
    3 Ratings
    8.0

    Cisco Secure Endpoint (formerly Cisco AMP)

    80%
    20 Ratings

    Likelihood to Recommend

    Cisco Cloud Email Security

    We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
    Anonymous | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    Cisco Secure Endpoint is a very good endpoint protection solution. It would be particularly good for someone with the time and ability to really work with it to get the most out of it. This would include the other Cisco product integrations and systems that it works well with.
    Jeff Collins | TrustRadius Reviewer

    Pros

    Cisco Cloud Email Security

    • Advanced malware protection.
    • Integration with Office365.
    Anonymous | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    • Identifies malware, malicious processes/services and other events well
    • Great automated actions features such as host isolation
    • Detailed threat visibility such as file trajectory
    • Integration with other Cisco suite of security products
    • Great value
    • Low false positive rate
    • Lightweight agent
    • Variety of reporting
    • Stable agent
    Randy Zuehlke | TrustRadius Reviewer

    Cons

    Cisco Cloud Email Security

    • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
    • Emails with large attachment sizes can sometimes slow down the email loading process.
    Anonymous | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    • Event search function. The searching is very limited and allows for poor filtering choices.
    • Slowness. The web GUI is far slower than most Cisco products.
    • Sync issues. When attempting to move a device from one group to another or start isolation on a device, there is a sizable delay in communication with the device that can cause operations to fail.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Cloud Email Security

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco Secure Endpoint (formerly Cisco AMP)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Cloud Email Security

    Cisco Cloud Email Security 9.1
    Based on 1 answer
    It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

    With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
    Anonymous | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    Cisco Secure Endpoint (formerly Cisco AMP) 8.1
    Based on 12 answers
    AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco Cloud Email Security

    Cisco Cloud Email Security 8.3
    Based on 3 answers
    Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
    Anonymous | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    Cisco Secure Endpoint (formerly Cisco AMP) 8.0
    Based on 20 answers
    Like most Cisco products, Cisco Advanced Malware Protection (AMP) for Endpoints has a great knowledge base on Cisco's community portal, but unfortunately the Cisco support team cannot always clearly describe the solution for your issue, especially if it is related to the demo period. Nevertheless, Cisco goes to great efforts to improve your current situation with Cisco Advanced Malware Protection (AMP) for Endpoints support.
    Oleksandr Tsapenko | TrustRadius Reviewer

    Alternatives Considered

    Cisco Cloud Email Security

    Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
    Randy Zuehlke | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
    Those are the most notable aspects, although the rest of the solutions were very good, all the capabilities added together make this product surpassing.
    Sebastián Sarasate | TrustRadius Reviewer

    Return on Investment

    Cisco Cloud Email Security

    • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
    • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
    • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
    Wouter Hindriks | TrustRadius Reviewer

    Cisco Secure Endpoint (formerly Cisco AMP)

    • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
    • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
    Nicole McMillian | TrustRadius Reviewer

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