What users are saying about
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Top Rated
286 Ratings
22 Ratings

Cisco Jabber

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Top Rated
286 Ratings
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Score 8.2 out of 100
22 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

eXo Platform

It is especially suited for working together remotely or from disconnected locations, allowing them to access collaborative work and tools to facilitate communication. Internal and cloud options also appear to offer a flexible adoption road map. Addresses issues of efficient collaboration and effective communication among employees, particularly when it comes to working and completing projects.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
eXo Platform
8.1
Task Management
Cisco Jabber
8.2
eXo Platform
7.5
Gantt Charts
Cisco Jabber
5.0
eXo Platform
8.0
Scheduling
Cisco Jabber
6.8
eXo Platform
8.8
Workflow Automation
Cisco Jabber
6.1
eXo Platform
8.3
Mobile Access
Cisco Jabber
8.2
eXo Platform
8.1
Search
Cisco Jabber
7.8
eXo Platform
8.3
Visual planning tools
Cisco Jabber
4.3
eXo Platform
7.9

Communication

Cisco Jabber
6.4
eXo Platform
8.3
Chat
Cisco Jabber
8.6
eXo Platform
8.8
Notifications
Cisco Jabber
8.3
eXo Platform
8.1
Discussions
Cisco Jabber
7.2
eXo Platform
8.4
Surveys
Cisco Jabber
6.5
eXo Platform
7.2
Internal knowledgebase
Cisco Jabber
6.1
eXo Platform
8.3
Integrates with GoToMeeting
Cisco Jabber
4.7
eXo Platform
9.0
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
eXo Platform
9.0
Integrates with Outlook
Cisco Jabber
7.8
eXo Platform
7.5

File Sharing & Management

Cisco Jabber
6.9
eXo Platform
8.1
Versioning
Cisco Jabber
6.9
eXo Platform
8.6
Video files
Cisco Jabber
7.1
eXo Platform
7.4
Audio files
Cisco Jabber
7.4
eXo Platform
8.0
Document collaboration
Cisco Jabber
7.0
eXo Platform
8.5
Access control
Cisco Jabber
7.6
eXo Platform
8.6
Advanced security features
Cisco Jabber
7.5
eXo Platform
8.0
Integrates with Google Drive
Cisco Jabber
5.1
eXo Platform
7.3
Device sync
Cisco Jabber
6.7
eXo Platform
8.0

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

eXo Platform

  • It is easy to use and install on any operating system. With a simple but elegant interface.
  • The chat and file sharing functions are very effective.
  • Status and activity updates, document sharing and administration tools work efficiently.
  • The cloud platform allows users to easily share information and files, and collaborate on project work.
  • Another benefit of this is that it makes mobile collaboration possible.
Emely Foster | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

eXo Platform

  • As the platform appears to be packed with features and functionality it may be a bit daunting at first to get used to it.
  • The initial adoption in a corporate setting would involve a number of questions, such as integration with other applications, data migration and security and the optimum adoption road map in order to maximise the benefit from the platform.
Ayhan Şehrin | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

eXo Platform

eXo Platform 8.2
Based on 2 answers
It is a stable platform that has uniquely solved my issues.
Daniel Ferraz | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

eXo Platform

eXo Platform 9.0
Based on 1 answer
This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
Emely Foster | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

eXo Platform

eXo Platform 8.5
Based on 5 answers
The eXo platform offers high quality support, which meets the requirements of our company, especially when you start using the platform, due to the amount of tools that can be overwhelming. The responses of the support are made in a short period of time
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

eXo Platform

We selected this product firstly because it's easy to use for end-users, even if it's not so simple to configure from an administrative point of view. Managing and tracking overall activities is quite easy and it's also possible to have an immediate vision of everything that is done on the platform. Users feel confident and are encouraged to share resources.
Luigi Trevisant | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

eXo Platform

  • The eXo platform is a great agile tool for concentrating internal human capital.
  • It is excellent for improving communication and collaboration between the company and group members.
  • It generates an effective collaborative work and maximizes productivity with the improvement of teamwork.
Emely Foster | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

eXo Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5*

* per engaged user

eXo Platform Editions & Modules

On-premise Edition
Enterprise5$1
Enterprise Unlimited9$1
  1. engaged user/month
SaaS Edition
Professional Edition5$1
  1. engaged user/month
Additional Pricing Details
Professional: Starting at 100 users// Enterprise: Starting at 300 users// Enterprise Unlimited: Starting at 500 users

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
eXo Platform
8.2

Likelihood to Renew

Cisco Jabber
10.0
eXo Platform
8.2

Usability

Cisco Jabber
9.0
eXo Platform
9.0

Support Rating

Cisco Jabber
8.6
eXo Platform
8.5

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