What users are saying about
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Top Rated
423 Ratings
24 Ratings

Cisco Jabber

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Top Rated
423 Ratings
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Score 8.1 out of 100
24 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • eXo Platform ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.5

Cisco Jabber

65%
8.4

eXo Platform

84%
eXo Platform ranks higher in 7/7 features

Task Management

7.3
73%
66 Ratings
8.9
89%
6 Ratings

Gantt Charts

5.7
57%
10 Ratings
8.0
80%
2 Ratings

Scheduling

7.1
71%
74 Ratings
9.0
90%
5 Ratings

Workflow Automation

6.0
60%
17 Ratings
8.3
83%
3 Ratings

Mobile Access

8.1
81%
116 Ratings
8.1
81%
6 Ratings

Search

7.3
73%
106 Ratings
8.9
89%
6 Ratings

Visual planning tools

4.1
41%
17 Ratings
8.0
80%
3 Ratings

Communication

6.1

Cisco Jabber

61%
8.5

eXo Platform

85%
eXo Platform ranks higher in 6/8 features

Chat

8.5
85%
144 Ratings
8.1
81%
5 Ratings

Notifications

8.3
83%
144 Ratings
8.0
80%
5 Ratings

Discussions

7.6
76%
122 Ratings
8.9
89%
5 Ratings

Surveys

5.0
50%
15 Ratings
7.1
71%
3 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
8.9
89%
5 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
9.0
90%
1 Rating

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
9.0
90%
3 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
8.8
88%
4 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%
8.3

eXo Platform

83%
eXo Platform ranks higher in 8/8 features

Versioning

7.4
74%
66 Ratings
8.6
86%
4 Ratings

Video files

6.8
68%
98 Ratings
7.9
79%
4 Ratings

Audio files

7.5
75%
103 Ratings
8.0
80%
4 Ratings

Document collaboration

7.3
73%
84 Ratings
8.0
80%
6 Ratings

Access control

6.9
69%
31 Ratings
8.1
81%
6 Ratings

Advanced security features

6.8
68%
33 Ratings
8.1
81%
3 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
8.9
89%
5 Ratings

Device sync

5.7
57%
22 Ratings
8.9
89%
4 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 1 area: Likelihood to Recommend
  • eXo Platform is rated higher in 2 areas: Likelihood to Renew, Support Rating
  • Cisco Jabber and eXo Platform are tied in 1 area: Usability

Likelihood to Recommend

8.1

Cisco Jabber

81%
152 Ratings
8.0

eXo Platform

80%
18 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
8.2

eXo Platform

82%
2 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings
9.0

eXo Platform

90%
1 Rating

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
8.8

eXo Platform

88%
5 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

eXo Platform

eXo Platform is an excellent collaboration tool that allows users to work productively and collaboratively from anywhere and on any device with collaboration options and resources that work flexibly adjusted to the needs of its users. It is software that helps with the workflow increasing productivity, effectiveness, and increasing results, is of a high business level and its operation exceeds expectations.
Sara Estevez | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

eXo Platform

  • It is easy to use and install on any operating system. With a simple but elegant interface.
  • Status and activity updates, document sharing, and administration tools work efficiently.
  • The chat and file sharing functions are very effective.
  • The cloud platform allows users to easily share information and files, and collaborate on project work.
  • Another benefit of this is that it makes mobile collaboration possible.
Anonymous | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

eXo Platform

  • As the platform appears to be packed with features and functionality it may be a bit daunting at first to get used to it.
  • The initial adoption in a corporate setting would involve a number of questions, such as integration with other applications, data migration and security and the optimum adoption road map in order to maximise the benefit from the platform.
Ayhan Şehrin | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

eXo Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5

Starting Price

$5 engaged user/month

eXo Platform Editions & Modules

On-premise Edition
Enterprise5$1
Enterprise Unlimited9$1
  1. engaged user/month
SaaS Edition
Professional Edition5$1
  1. engaged user/month
Additional Pricing Details
Professional: Starting at 100 users// Enterprise: Starting at 300 users// Enterprise Unlimited: Starting at 500 users

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

eXo Platform

eXo Platform 8.2
Based on 2 answers
It is a stable platform that has uniquely solved my issues.
Daniel Ferraz | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

eXo Platform

eXo Platform 9.0
Based on 1 answer
This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
Emely Foster | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

eXo Platform

eXo Platform 8.8
Based on 5 answers
The eXo platform offers high quality support, which meets the requirements of our company, especially when you start using the platform, due to the amount of tools that can be overwhelming. The responses of the support are made in a short period of time
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

eXo Platform

We selected this product firstly because it's easy to use for end-users, even if it's not so simple to configure from an administrative point of view. Managing and tracking overall activities is quite easy and it's also possible to have an immediate vision of everything that is done on the platform. Users feel confident and are encouraged to share resources.
Luigi Trevisant | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

eXo Platform

  • eXo Platform is a simple platform but it offers innumerable benefits. It helps me when projects overflow and I need to organize them all in one place, all safe and secure, in addition to collaborating productively and collaboratively with my team where everyone feels comfortable. It's perfect to keep all our tasks under control and eliminate future risks, it helps me reduce errors and make better decisions. It provides great results and success, increasing our productivity and development, the best of all from any place and device.
Sara Estevez | TrustRadius Reviewer

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