What users are saying about
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Top Rated
229 Ratings
6 Ratings

Cisco Jabber

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Top Rated
229 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 10 out of 100

Likelihood to Recommend

Cisco Jabber

Truly the flexibility of not being tethered to my desk is the greatest joy of Cisco Jabber. It is so beneficial for me to be able to go to other offices and be collaborating with others but still not miss important calls to keep work flowing. This tool goes a long way to making users available to communicate while getting work done. I would totally recommend this as it is a great tool for modern professional environments.
Eric Taylor | TrustRadius Reviewer

TIBCO Tibbr

I think it is well-suited for populations who value social media and being connected in this manner at work. If the population does not value this type of open interaction, it will be underutilized. Many of our baby-boomer generation staff have a hard time seeing the relevancy of a site such as this.
Eric Batson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.8
TIBCO Tibbr
6.5
Task Management
Cisco Jabber
8.2
TIBCO Tibbr
Gantt Charts
Cisco Jabber
5.3
TIBCO Tibbr
Scheduling
Cisco Jabber
6.6
TIBCO Tibbr
Workflow Automation
Cisco Jabber
6.5
TIBCO Tibbr
Mobile Access
Cisco Jabber
8.3
TIBCO Tibbr
5.0
Search
Cisco Jabber
7.2
TIBCO Tibbr
8.0
Visual planning tools
Cisco Jabber
5.8
TIBCO Tibbr

Communication

Cisco Jabber
7.5
TIBCO Tibbr
9.6
Chat
Cisco Jabber
9.1
TIBCO Tibbr
10.0
Notifications
Cisco Jabber
8.6
TIBCO Tibbr
10.0
Discussions
Cisco Jabber
8.0
TIBCO Tibbr
10.0
Surveys
Cisco Jabber
7.1
TIBCO Tibbr
9.0
Internal knowledgebase
Cisco Jabber
7.0
TIBCO Tibbr
9.0
Integrates with GoToMeeting
Cisco Jabber
6.7
TIBCO Tibbr
Integrates with Gmail and Google Hangouts
Cisco Jabber
4.6
TIBCO Tibbr
Integrates with Outlook
Cisco Jabber
8.5
TIBCO Tibbr

File Sharing & Management

Cisco Jabber
7.4
TIBCO Tibbr
Versioning
Cisco Jabber
7.3
TIBCO Tibbr
Video files
Cisco Jabber
7.3
TIBCO Tibbr
Audio files
Cisco Jabber
7.5
TIBCO Tibbr
Document collaboration
Cisco Jabber
7.8
TIBCO Tibbr
Access control
Cisco Jabber
7.8
TIBCO Tibbr
Advanced security features
Cisco Jabber
7.7
TIBCO Tibbr
Integrates with Google Drive
Cisco Jabber
5.8
TIBCO Tibbr
Device sync
Cisco Jabber
7.7
TIBCO Tibbr

Pros

Cisco Jabber

  • If individuals work for your company, their name and title is shown, as well as recent transactions you've had with them. In a dynamic environment such as the one I was employed, it was very organized and beneficial.
  • A strength of Jabber would be the integration involving alternate services a business might provide. It lets coworkers know if you are presenting a PowerPoint slide show by flashing "In Presentation Mode" which lets colleagues know not to message you at that time.
  • Everything works pretty smoothly and without a hitch. Another strength of Jabber is that it's been around long to enough to have many of the bugs and kinks worked out.
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

  • I think it helps people crowd source an organization for information and resources that may not be easily found.
  • The subjects feature is a great place to develop communities of practice where links, files and communication can be shared.
  • As long as the search engine is optimized / working effectively, it can be a powerful way to access sites and resources across the organization.
Eric Batson | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is no Linux client. I don't run a Linux workstation on my daily work, but I have colleagues who do. They struggle a bit with alternative clients in order to connect with Jabber. Most of them, if not all, do not have the capability to send or receive images in chats.
  • Jabber does not synchronize the conversations over multiple devices. My main computer is a Mac, and my backup computer runs on Windows. When Jabber is opened on both, one of the computer starts to receive all messages, while the other doesn't see them. I might lose some conversations just because they appear only on the other computer.
  • Jabber does not keep a server-side history of conversations. All conversations are stored only on the computer of the two people discussing. When switching to a new computer, we have to archive our conversations, otherwise we would lose them.
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

  • The profile finder is glitchy and rarely comes up with solid results.
  • The site sometimes has glitches, such as subject pages not loading and complete content not appearing on the screen until you refresh or give it an abnormal amount of time to load.
  • The "USAID Search" option should appear first for the search results. It is not intuitive that it is the last search option to select. Often users don't even clearly recognize that they need to select types of search results.
Eric Batson | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.5
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 5 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 8.9
Based on 20 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Jabber

Jabber is much more user friendly than Cisco's IP Communicator. The clunky overall UI design of Cisco IP Communicator is not as appealing. The Jabber interface looks just like an instant messenger UI which makes it more user friendly as most of the larger corporations have a separate instant messenger application
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

No answers on this topic

Return on Investment

Cisco Jabber

  • Apples to apples, we were able to free up about $6,000 in licensing from Skype for Business and reducing the number of physical handsets we were licensing and supporting.
  • Communication up the organization has increased, as executives or other senior managers are more accessible and willing to communicate over chat, than with face-to-face or phone calls.
Brian Taylor | TrustRadius Reviewer

TIBCO Tibbr

  • I feel that it has connected colleagues who would have never met in our global organization.
  • I has created a division in the organization between the users and those who oppose its existence.
  • It has been a great place for communication-oriented departments to get their messages out, advertise events, etc.
Eric Batson | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO Tibbr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
TIBCO Tibbr
9.0

Likelihood to Renew

Cisco Jabber
9.5
TIBCO Tibbr

Usability

Cisco Jabber
9.0
TIBCO Tibbr

Support Rating

Cisco Jabber
8.9
TIBCO Tibbr

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