What users are saying about
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Top Rated
426 Ratings
18 Ratings

Cisco Jabber

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Top Rated
426 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Project Management

    6.5

    Cisco Jabber

    65%

    Vidyo

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    7.3
    73%
    69 Ratings
    N/A
    0 Ratings

    Gantt Charts

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Scheduling

    7.0
    70%
    78 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.1
    81%
    119 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    110 Ratings
    N/A
    0 Ratings

    Visual planning tools

    4.1
    41%
    17 Ratings
    N/A
    0 Ratings

    Communication

    6.1

    Cisco Jabber

    61%

    Vidyo

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Chat

    8.6
    86%
    148 Ratings
    N/A
    0 Ratings

    Notifications

    8.3
    83%
    148 Ratings
    N/A
    0 Ratings

    Discussions

    7.6
    76%
    126 Ratings
    N/A
    0 Ratings

    Surveys

    5.0
    50%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.3
    53%
    20 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    4.0
    40%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    2.0
    20%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.8
    78%
    58 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.7

    Cisco Jabber

    67%

    Vidyo

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    7.5
    75%
    69 Ratings
    N/A
    0 Ratings

    Video files

    6.9
    69%
    101 Ratings
    N/A
    0 Ratings

    Audio files

    7.6
    76%
    106 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.4
    74%
    87 Ratings
    N/A
    0 Ratings

    Access control

    6.9
    69%
    31 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    33 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    10 Ratings
    N/A
    0 Ratings

    Device sync

    5.7
    57%
    22 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.8

    Vidyo

    88%
    Vidyo ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    High quality video

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Mobile support

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Screen Sharing

    Cisco Jabber

    Feature Set Not Supported
    N/A
    7.0

    Vidyo

    70%
    Vidyo ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    6.7
    67%
    10 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Online Meetings / Events

    Cisco Jabber

    Feature Set Not Supported
    N/A
    7.5

    Vidyo

    75%
    Vidyo ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.4
    84%
    10 Ratings

    Integrates with social media

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Record meetings / events

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Slideshows

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Online Events Collaboration

    Cisco Jabber

    Feature Set Not Supported
    N/A
    6.5

    Vidyo

    65%
    Vidyo ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Audience polling

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Q&A

    N/A
    0 Ratings
    6.0
    60%
    5 Ratings

    Online Events Security

    Cisco Jabber

    Feature Set Not Supported
    N/A
    7.8

    Vidyo

    78%
    Vidyo ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.2
    82%
    9 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Attribute Ratings

    • Cisco Jabber is rated higher in 1 area: Usability
    • Vidyo is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.1

    Cisco Jabber

    81%
    156 Ratings
    8.7

    Vidyo

    87%
    10 Ratings

    Likelihood to Renew

    5.6

    Cisco Jabber

    56%
    6 Ratings

    Vidyo

    N/A
    0 Ratings

    Usability

    9.0

    Cisco Jabber

    90%
    8 Ratings
    8.0

    Vidyo

    80%
    1 Rating

    Support Rating

    7.9

    Cisco Jabber

    79%
    24 Ratings
    8.0

    Vidyo

    80%
    5 Ratings

    Likelihood to Recommend

    Cisco Jabber

    I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
    Mohammad Mashmoushi | TrustRadius Reviewer

    Vidyo

    I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
    John Pavarini | TrustRadius Reviewer

    Pros

    Cisco Jabber

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
    Anonymous | TrustRadius Reviewer

    Vidyo

    • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
    • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
    • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
    Zee Gimon | TrustRadius Reviewer

    Cons

    Cisco Jabber

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)
    ozan guner | TrustRadius Reviewer

    Vidyo

    • The design and the branding give little to be desired
    • Customer support is below average
    • The API must be rewritten and add more functions that are commonly requested.
    • Project codes are not well maintained and hard to find.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Jabber

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $50 Per License

    Cisco Jabber Editions & Modules

    Edition
    Jabber for Desktop$50.001
    1. Per License
    Additional Pricing Details

    Vidyo

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Vidyo Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Cisco Jabber

    Cisco Jabber 5.6
    Based on 6 answers
    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.
    Siddharth Goyal | TrustRadius Reviewer

    Vidyo

    No score
    No answers yet
    No answers on this topic

    Usability

    Cisco Jabber

    Cisco Jabber 9.0
    Based on 8 answers
    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Kaitlin Tucker | TrustRadius Reviewer

    Vidyo

    Vidyo 8.0
    Based on 1 answer
    Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco Jabber

    Cisco Jabber 7.9
    Based on 24 answers
    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Debbie Johnson | TrustRadius Reviewer

    Vidyo

    Vidyo 8.0
    Based on 5 answers
    We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
    John Pavarini | TrustRadius Reviewer

    Alternatives Considered

    Cisco Jabber

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Jian Groenewald | TrustRadius Reviewer

    Vidyo

    Vidyo is better than the competitors for large meetings with many participants, due to ease of use for participants - everything in-browser has a very low threshold. Due to its lack of breakout rooms, it is less suited for smaller (or internal) meetings, where you can expect everyone to install a client.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Jabber

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Eric Taylor | TrustRadius Reviewer

    Vidyo

    • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
    Zee Gimon | TrustRadius Reviewer

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