What users are saying about
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Top Rated
280 Ratings
15 Ratings

Cisco Jabber

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Top Rated
280 Ratings
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Score 8.3 out of 100
15 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.7
Vidyo
Task Management
Cisco Jabber
8.3
Vidyo
Gantt Charts
Cisco Jabber
5.0
Vidyo
Scheduling
Cisco Jabber
7.2
Vidyo
Workflow Automation
Cisco Jabber
6.1
Vidyo
Mobile Access
Cisco Jabber
8.3
Vidyo
Search
Cisco Jabber
7.8
Vidyo
Visual planning tools
Cisco Jabber
4.3
Vidyo

Communication

Cisco Jabber
6.5
Vidyo
Chat
Cisco Jabber
8.7
Vidyo
Notifications
Cisco Jabber
8.5
Vidyo
Discussions
Cisco Jabber
7.3
Vidyo
Surveys
Cisco Jabber
6.5
Vidyo
Internal knowledgebase
Cisco Jabber
6.1
Vidyo
Integrates with GoToMeeting
Cisco Jabber
4.7
Vidyo
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Vidyo
Integrates with Outlook
Cisco Jabber
7.8
Vidyo

File Sharing & Management

Cisco Jabber
7.1
Vidyo
Versioning
Cisco Jabber
7.3
Vidyo
Video files
Cisco Jabber
7.3
Vidyo
Audio files
Cisco Jabber
7.7
Vidyo
Document collaboration
Cisco Jabber
7.4
Vidyo
Access control
Cisco Jabber
7.6
Vidyo
Advanced security features
Cisco Jabber
7.5
Vidyo
Integrates with Google Drive
Cisco Jabber
5.1
Vidyo
Device sync
Cisco Jabber
6.7
Vidyo

Performance & Compatibility of Online Events Software

Cisco Jabber
Vidyo
8.8
High quality audio
Cisco Jabber
Vidyo
8.9
High quality video
Cisco Jabber
Vidyo
9.3
Low bandwidth requirements
Cisco Jabber
Vidyo
8.0
Mobile support
Cisco Jabber
Vidyo
8.9

Screen Sharing

Cisco Jabber
Vidyo
6.7
Desktop sharing
Cisco Jabber
Vidyo
6.9
Whiteboards
Cisco Jabber
Vidyo
6.5

Online Meetings / Events

Cisco Jabber
Vidyo
6.6
Calendar integration
Cisco Jabber
Vidyo
7.4
Meeting initiation
Cisco Jabber
Vidyo
7.4
Integrates with social media
Cisco Jabber
Vidyo
5.0
Record meetings / events
Cisco Jabber
Vidyo
5.0
Slideshows
Cisco Jabber
Vidyo
8.0

Online Events Collaboration

Cisco Jabber
Vidyo
6.2
Live chat
Cisco Jabber
Vidyo
7.6
Audience polling
Cisco Jabber
Vidyo
5.1
Q&A
Cisco Jabber
Vidyo
6.1

Online Events Security

Cisco Jabber
Vidyo
8.0
User authentication
Cisco Jabber
Vidyo
8.5
Participant roles & permissions
Cisco Jabber
Vidyo
8.5
Confidential attendee list
Cisco Jabber
Vidyo
7.0

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Vidyo

  • The design and the branding give little to be desired
  • Customer support is below average
  • The API must be rewritten and add more functions that are commonly requested.
  • Project codes are not well maintained and hard to find.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Vidyo

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Vidyo

Vidyo 8.0
Based on 1 answer
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Vidyo

Vidyo 8.0
Based on 3 answers
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Vidyo

Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Vidyo

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.6
Vidyo
8.4

Likelihood to Renew

Cisco Jabber
9.9
Vidyo

Usability

Cisco Jabber
9.0
Vidyo
8.0

Support Rating

Cisco Jabber
8.6
Vidyo
8.0

Add comparison