What users are saying about
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Top Rated
371 Ratings
11 Ratings

Cisco Jabber

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Top Rated
371 Ratings
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Score 8.4 out of 100
11 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cisco Jabber

Having used several other products from other vendors, I am not aware of any that even come close to Cisco Jabber's features. That is especially the case if you are using Cisco IP Phones like our company does. In addition, Cisco Jabber can help you implement a cost-effective hybrid network model. You can easily let Cisco Jabber users communicate with other Cisco users on actual phones via the extension numbers if you don't require all users to have phones.
Anonymous | TrustRadius Reviewer

Zoho Connect

Zoho Connect is a successful tool that creates team collaboration in our organization as people connect, share ideas, and plan on the ways forward. More so, Zoho Connect we use Zoho Connect to make remote connections, through video conferencing, and file sharing. Time management is another help we obtain from Zoho Connect, as it has calendar planner, suitable for setting the exact dates for meetings. Lastly, there is real time engagement with people around our firm, and more so clients.
Jessie Lessit | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.7
Zoho Connect
9.7
Task Management
Cisco Jabber
7.6
Zoho Connect
10.0
Gantt Charts
Cisco Jabber
5.4
Zoho Connect
9.0
Scheduling
Cisco Jabber
7.0
Zoho Connect
10.0
Workflow Automation
Cisco Jabber
6.0
Zoho Connect
9.0
Mobile Access
Cisco Jabber
8.3
Zoho Connect
10.0
Search
Cisco Jabber
8.2
Zoho Connect
10.0
Visual planning tools
Cisco Jabber
4.1
Zoho Connect
10.0

Communication

Cisco Jabber
6.2
Zoho Connect
9.1
Chat
Cisco Jabber
8.7
Zoho Connect
9.0
Notifications
Cisco Jabber
8.4
Zoho Connect
9.0
Discussions
Cisco Jabber
7.7
Zoho Connect
10.0
Surveys
Cisco Jabber
5.6
Zoho Connect
9.0
Internal knowledgebase
Cisco Jabber
5.5
Zoho Connect
9.0
Integrates with GoToMeeting
Cisco Jabber
4.2
Zoho Connect
9.0
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.1
Zoho Connect
9.0
Integrates with Outlook
Cisco Jabber
7.5
Zoho Connect
9.0

File Sharing & Management

Cisco Jabber
6.8
Zoho Connect
9.8
Versioning
Cisco Jabber
7.0
Zoho Connect
10.0
Video files
Cisco Jabber
7.1
Zoho Connect
10.0
Audio files
Cisco Jabber
7.4
Zoho Connect
10.0
Document collaboration
Cisco Jabber
7.2
Zoho Connect
10.0
Access control
Cisco Jabber
7.2
Zoho Connect
9.0
Advanced security features
Cisco Jabber
7.1
Zoho Connect
10.0
Integrates with Google Drive
Cisco Jabber
5.0
Zoho Connect
9.0
Device sync
Cisco Jabber
6.0
Zoho Connect
10.0

Pros

Cisco Jabber

  • This tool is password protected which keeps us safe and secure from all threats and problems and I really like this.
  • I find their customer support to be very thorough and helpful.
  • Now it has also become quite easy to create groups and even message people with two choices of either doing it personally or announcing it in a group.
  • The desktop sharing feature present in the product helps us in times when we get stuck somewhere and need any advice from seniors.
  • The alert feature is also very good because now you can message a person when they are unavailable.
Alan sheiner | TrustRadius Reviewer

Zoho Connect

  • Zoho Connect has real-time discussion options, which helps us engage with all team members.
  • Also, the calendar management feature is well embedded on Zoho Connect, helping us organize our events.
  • Zoho Connect has data security techniques, ensuring our company remains incredibly outstanding.
  • Lastly, we use Zoho Connect for event management, and session scheduling.
Jessie Lessit | TrustRadius Reviewer

Cons

Cisco Jabber

  • Calls aren't directly Synced with the actual Cisco Phone. E.g. when the Cisco Jabber is not running, and I start making calls using the actual phone, then I run Cisco Jabber, the call history is not reflected back to Cisco Jabber. This may require additional setup from our end but I cannot confirm.
Anonymous | TrustRadius Reviewer

Zoho Connect

  • Zoho Connect lacks document management, a strong pillar in any enterprise.
  • Besides, there is no self-service portal from Zoho Connect, and this would make the application more advanced.
  • Discussions boards are also limited from Zoho Connect, and they should be enhanced or employed.
Jessie Lessit | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.9
Based on 7 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 8.2
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Jabber

Cisco Jabber prevails over the Skype for Business option, particularly in those organizations where Cisco infrastructure exists, such as the Communications Manager suite, voice gateways and brand devices that use services for the PSTN, since integrations and interoperability are essential. practically native.
Additionally, it could be added that the support of the manufacturer, even the integrations towards other 3rd party vendors such as Microsoft, are very well developed.
Leonardo Gonzalez | TrustRadius Reviewer

Zoho Connect

Zoho Connect has real time discussion forums, which are essential in brainstorming and idea generation. Furthermore, there is the decision tree, which is enhanced by the knowledge based management feature. Zoho Connect has a social media tagging option, so advanced and efficient in connect with those on social sites. Finally, Zoho Connect has privacy option, and data security procedures, which are always active
Jessie Lessit | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Zoho Connect

  • Increases collaboration from Zoho Connect brings extra productivity and customer satisfactions.
  • Constant discussions supports provocativeness and innovations in our company.
  • Furthermore, instant file sharing speeds the operations of a company, and boosts the team spirit among staff.
  • Lastly, the initial financial requirements for Zoho Connect installation is small.
Jessie Lessit | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Zoho Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Connect Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Zoho Connect
10.0

Likelihood to Renew

Cisco Jabber
10.0
Zoho Connect

Usability

Cisco Jabber
9.9
Zoho Connect

Support Rating

Cisco Jabber
8.2
Zoho Connect

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