What users are saying about
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 30 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 15 reviews and ratings
Feature Set Ratings
Secure Email Gateway
8.5
Cisco Secure Email
85%
Trend Micro Smart Protection Suite, with XGen
Feature Set Not Supported
N/A
Cisco Secure Email ranks higher in 7/7 features
Cisco Secure Email ranks higher in 7/7 features
Anti-malware
8.5
85%
11 Ratings
N/A
0 Ratings
Cusomizability
8.4
84%
11 Ratings
N/A
0 Ratings
Data Loss Protection
8.5
85%
10 Ratings
N/A
0 Ratings
Threat Detection
8.5
85%
11 Ratings
N/A
0 Ratings
Sandboxing
8.4
84%
11 Ratings
N/A
0 Ratings
End-to-End Encryption
8.6
86%
10 Ratings
N/A
0 Ratings
Management Tools
8.4
84%
11 Ratings
N/A
0 Ratings
Endpoint Security
Cisco Secure Email
Feature Set Not Supported
N/A
9.3
Trend Micro Smart Protection Suite, with XGen
93%
Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features
Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features
Anti-Exploit Technology
N/A
0 Ratings
9.5
95%
7 Ratings
Endpoint Detection and Response (EDR)
N/A
0 Ratings
9.4
94%
8 Ratings
Centralized Management
N/A
0 Ratings
9.6
96%
9 Ratings
Hybrid Deployment Support
N/A
0 Ratings
8.2
82%
7 Ratings
Infection Remediation
N/A
0 Ratings
9.4
94%
8 Ratings
Vulnerability Management
N/A
0 Ratings
9.5
95%
9 Ratings
Malware Detection
N/A
0 Ratings
9.5
95%
9 Ratings
Attribute Ratings
- Cisco Secure Email is rated higher in 1 area: Support Rating
- Trend Micro Smart Protection Suite, with XGen is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.8
Cisco Secure Email
88%
11 Ratings
9.5
Trend Micro Smart Protection Suite, with XGen
95%
9 Ratings
Likelihood to Renew
8.7
Cisco Secure Email
87%
2 Ratings
Trend Micro Smart Protection Suite, with XGen
N/A
0 Ratings
Usability
8.7
Cisco Secure Email
87%
4 Ratings
Trend Micro Smart Protection Suite, with XGen
N/A
0 Ratings
Support Rating
8.6
Cisco Secure Email
86%
5 Ratings
8.2
Trend Micro Smart Protection Suite, with XGen
82%
10 Ratings
Likelihood to Recommend
Cisco Secure Email
All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
Human Resources Assistant
Them AdvertisingMarketing & Advertising, 51-200 employees
Trend Micro Smart Protection Suite, with XGen
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
IT security administrator
St Georges BankBanking, 501-1000 employees
Pros
Cisco Secure Email
- Simple deployment
- Mature email security solution
- Integrating on prem and cloud security solution
- Very update in current security threats
- Strong support
Senior Technical Specialist
Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees
Trend Micro Smart Protection Suite, with XGen
- Real time threat intelligence using updates from global threat intelligence network.
- Advanced built-in threat detection and response capabilities.
- Ability to detect advanced malware, behavior and communications.
- Flexibility to deploy with on-premise or cloud or hybrid.
- Single management console to manage all layers of security.
Consultant - Intellectual Property
UnitedLex CorporationLegal Services, 1001-5000 employees
Cons
Cisco Secure Email
- Email blocking using header-from address.
- Spam reporting to Cisco needs to be improved.
- Clustering: active-active mode would be nice.
- Creating filters from GIU.
- Filters samples or database built-in the box would be super nice.

Verified User
Manager in Information Technology
Education Management Company, 1001-5000 employeesTrend Micro Smart Protection Suite, with XGen
- Documentation is something that can be improved here.
- Licensing is overly complex and needs to be improved for different features/variations.
- Install is difficult.

Verified User
Engineer in Information Technology
Telecommunications Company, 5001-10,000 employeesPricing Details
Cisco Secure Email
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Trend Micro Smart Protection Suite, with XGen
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Secure Email
Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Network Architect
BSSTelecommunications, 10,001+ employees
Trend Micro Smart Protection Suite, with XGen
No score
No answers yet
No answers on this topic
Support Rating
Cisco Secure Email
Cisco Secure Email 8.6
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesTrend Micro Smart Protection Suite, with XGen
Trend Micro Smart Protection Suite, with XGen 8.2
Based on 10 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
CFO (Chief Financial Officer)
Naval War College FoundationNon-profit Organization Management, 11-50 employees
Alternatives Considered
Cisco Secure Email
Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Senior Technical Consultant
iValue InfoSolutions Pvt. Ltd.Information Technology & Services, 51-200 employees
Trend Micro Smart Protection Suite, with XGen
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesReturn on Investment
Cisco Secure Email
- We are able to send emails securely thanks to encryption features.
- We are able to protect our business email system thanks to threat detection features.
Company Admin
Instant Waste ManagementRenewables & Environment, 51-200 employees
Trend Micro Smart Protection Suite, with XGen
- We have stopped multiple infections of ransomware from spreading.
- Lost some productivity when database crashed
- Updates tend to slow system down

Verified User
Technician in Information Technology
Hospital & Health Care Company, 51-200 employees