Cisco Secure Email (formerly Cisco Email Security) vs Trend Micro Smart Protection Suite, with XGen

Likelihood to Recommend

In our organization and with our partners, email is the vast majority of our communications for doing business from ordering, quoting, and updates. Having an email security solution from a trusted brand is key. Great solution if you use a lot of email communications. Not as important if your company uses other forms of communications.

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Victor Lau

Network Architect

BSSTelecommunications, 10,001+ employees

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1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.

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Ravinder Beniwal

Consultant - Intellectual Property

UnitedLex CorporationLegal Services, 1001-5000 employees

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Feature Rating Comparison

Cisco Secure Email (formerly Cisco Email Security)

Trend Micro Smart Protection Suite, with XGen

Anti-malware

Cusomizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Cisco Secure Email (formerly Cisco Email Security)

Trend Micro Smart Protection Suite, with XGen

Anti-Exploit Technology

Endpoint Detection and Response (EDR)

Centralized Management

Hybrid Deployment Support

Infection Remediation

Vulnerability Management

Malware Detection

Pros

Antispam
Phishing protection
Email Antivirus
DLP
Graymail prevention

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Verified User

Manager in Information Technology

Education Management Company, 1001-5000 employees

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Provides better integration across multiple platforms.
Automatic and re-settable time for scan.
Includes a message security gateway for specific applications like Office 365 SharePoint.

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Verified User

Engineer in Information Technology

Telecommunications Company, 5001-10,000 employees

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Cons

Managing multiple Cisco ESA without additional hardware
More mail policy template for email security best practice
Lowering the price

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Budi Ezeddin

Senior Technical Specialist

Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees

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Multiple agents for different pieces of the software and they don't talk.
Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
Communication drops to the server randomly and has to work with tech support to get it working again.

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Verified User

Manager in Information Technology

Defense & Space Company, 201-500 employees

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Usability

Cisco Secure Email (formerly Cisco Email Security) 8.7

Based on 4 answers

I would overall give this product a 10 out of 10. I don't see many flaws at all and it does what it's meant to do and helps put my clients' minds at ease when sending personal information via email. This software allows you to send secure emails to those intended to receive them. This helps not only myself but also clients feel safe when emailing secure documents that contain personal and financial information.

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Robert Marinaro

Mortgage Processor

Advisors Mortgage Group, LLCFinancial Services, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Secure Email (formerly Cisco Email Security) 8.5

Based on 5 answers

It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.

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Verified User

Engineer in Information Technology

Law Practice Company, 1001-5000 employees

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Trend Micro Smart Protection Suite, with XGen 8.0

Based on 8 answers

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

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Melissa Cartee

CFO (Chief Financial Officer)

Naval War College FoundationNon-profit Organization Management, 11-50 employees

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Alternatives Considered

Cisco [Email Security] is the most mature for email security solution. They also gave us special discount

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Budi Ezeddin

Senior Technical Specialist

Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees

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Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 11-50 employees

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Return on Investment

Email availability got better.
Less SPAM & less false positives.
Clean emails from viruses.
Lots of phishing attacks were stopped.

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Verified User

Manager in Information Technology

Education Management Company, 1001-5000 employees

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We have stopped multiple infections of ransomware from spreading.
Lost some productivity when database crashed
Updates tend to slow system down

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Verified User

Technician in Information Technology

Hospital & Health Care Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Secure Email (formerly Cisco Email Security)

Trend Micro Smart Protection Suite, with XGen

Cisco Secure Email (formerly Cisco Email Security)

Trend Micro Smart Protection Suite, with XGen

Cisco Secure Email (formerly Cisco Email Security)

Trend Micro Smart Protection Suite, with XGen

Cisco Secure Email (formerly Cisco Email Security)

Trend Micro Smart Protection Suite, with XGen

Likelihood to Recommend