12 Ratings
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Score 8.5 out of 100
11 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cisco Secure Email (formerly Cisco Email Security)

In our organization and with our partners, email is the vast majority of our communications for doing business from ordering, quoting, and updates. Having an email security solution from a trusted brand is key. Great solution if you use a lot of email communications. Not as important if your company uses other forms of communications.
Victor Lau | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.
Ravinder Beniwal | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Smart Protection Suite, with XGen
Anti-malware
Cisco Secure Email (formerly Cisco Email Security)
8.1
Trend Micro Smart Protection Suite, with XGen
Cusomizability
Cisco Secure Email (formerly Cisco Email Security)
8.2
Trend Micro Smart Protection Suite, with XGen
Data Loss Protection
Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Smart Protection Suite, with XGen
Threat Detection
Cisco Secure Email (formerly Cisco Email Security)
8.5
Trend Micro Smart Protection Suite, with XGen
Sandboxing
Cisco Secure Email (formerly Cisco Email Security)
8.0
Trend Micro Smart Protection Suite, with XGen
End-to-End Encryption
Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Smart Protection Suite, with XGen
Management Tools
Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Smart Protection Suite, with XGen

Endpoint Security

Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
8.0
Anti-Exploit Technology
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
8.3
Endpoint Detection and Response (EDR)
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
7.9
Centralized Management
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
8.1
Hybrid Deployment Support
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
8.6
Infection Remediation
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
7.5
Vulnerability Management
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
7.8
Malware Detection
Cisco Secure Email (formerly Cisco Email Security)
Trend Micro Smart Protection Suite, with XGen
7.9

Pros

Cisco Secure Email (formerly Cisco Email Security)

  • Antispam
  • Phishing protection
  • Email Antivirus
  • DLP
  • Graymail prevention
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Email (formerly Cisco Email Security)

  • Managing multiple Cisco ESA without additional hardware
  • More mail policy template for email security best practice
  • Lowering the price
Budi Ezeddin | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
Anonymous | TrustRadius Reviewer

Usability

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.7
Based on 4 answers
I would overall give this product a 10 out of 10. I don't see many flaws at all and it does what it's meant to do and helps put my clients' minds at ease when sending personal information via email. This software allows you to send secure emails to those intended to receive them. This helps not only myself but also clients feel safe when emailing secure documents that contain personal and financial information.
Robert Marinaro | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.5
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 8.0
Based on 8 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Email (formerly Cisco Email Security)

Cisco [Email Security] is the most mature for email security solution. They also gave us special discount
Budi Ezeddin | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Secure Email (formerly Cisco Email Security)

  • Email availability got better.
  • Less SPAM & less false positives.
  • Clean emails from viruses.
  • Lots of phishing attacks were stopped.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Email (formerly Cisco Email Security)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Secure Email (formerly Cisco Email Security)
8.3
Trend Micro Smart Protection Suite, with XGen
7.9

Likelihood to Renew

Cisco Secure Email (formerly Cisco Email Security)
8.6
Trend Micro Smart Protection Suite, with XGen

Usability

Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Smart Protection Suite, with XGen

Support Rating

Cisco Secure Email (formerly Cisco Email Security)
8.5
Trend Micro Smart Protection Suite, with XGen
8.0

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