Cisco Secure Web Appliance (formerly Cisco WSA) vs Netskope CASB

Likelihood to Recommend

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.

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Eduardo Viero

IT Infrastructure Specialist

RANDON S.AAutomotive, 5001-10,000 employees

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Netskope is well suited to provide control and visibility into your cloud usage.

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Verified User

Director in Information Technology

Real Estate Company, 201-500 employees

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Pros

SMA gave us central control over multiple servers, simplifying management.
Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
Convenient licensing for virtualized environments that allows easy scaling.

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Verified User

Engineer in Information Technology

Libraries Company, 1001-5000 employees

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Policies against integrated SaaS applications.
Visibility into cloud applications usage and risk.
Cloud Confidence Index (research into security confidence of providers).

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Verified User

Director in Information Technology

Real Estate Company, 201-500 employees

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Cons

The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.

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Kuntal Das

Security Analyst Graduate Intern

University of Colorado DenverHigher Education, 5001-10,000 employees

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Infrastructure resilience.
Growth and scale issues.

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Verified User

Director in Information Technology

Real Estate Company, 201-500 employees

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Usability

Cisco Secure Web Appliance (formerly Cisco WSA) 9.0

Based on 1 answer

Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.

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Eduardo Viero

IT Infrastructure Specialist

RANDON S.AAutomotive, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Secure Web Appliance (formerly Cisco WSA) 7.0

Based on 4 answers

Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.

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Kuntal Das

Security Analyst Graduate Intern

University of Colorado DenverHigher Education, 5001-10,000 employees

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Netskope CASB 7.0

Based on 1 answer

There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.

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Verified User

Director in Information Technology

Real Estate Company, 201-500 employees

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Alternatives Considered

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.

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Verified User

Professional in Corporate

Machinery Company, 10,001+ employees

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Looked at SkyHigh as well as Cloudlock and felt SkyHigh was the only other leader in the space that was worth serious consideration. Netskope was able to pull out ahead just based on some subjective decisions.

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Verified User

Director in Information Technology

Real Estate Company, 201-500 employees

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Return on Investment

Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.

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Valery Mezentsau

System Administrator

Van Ru Credit CorporationFinancial Services, 501-1000 employees

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We can see no large percentage of cloud applications that are being used in the enterprise outside of IT knowledge.
We can now have conversations regarding risk, and consolidation of overlapping applications, reducing risk and expense.
Allows for IT to assess and mitigate the risk of risky applications or platforms being used and where information may be leaked.

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Verified User

Director in Information Technology

Real Estate Company, 201-500 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No