What users are saying about
26 Ratings
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Score 8.1 out of 100
15 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Netskope CASB is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.2

Cisco Secure Web Appliance

62%
8 Ratings
7.0

Netskope CASB

70%
2 Ratings

Usability

9.0

Cisco Secure Web Appliance

90%
1 Rating

Netskope CASB

N/A
0 Ratings

Support Rating

6.4

Cisco Secure Web Appliance

64%
4 Ratings
7.0

Netskope CASB

70%
2 Ratings

Likelihood to Recommend

Cisco Secure Web Appliance

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Netskope CASB

For general protection of users, it is a great software protecting end-user traffic, the bigger company and amount of users you protect the issues get to recognize and speed usually is the main issue as sites load slowly or not at all so users have to turn off their protection to be able to reach any resource.
Pat Balcerek | TrustRadius Reviewer

Pros

Cisco Secure Web Appliance

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Netskope CASB

  • Policies against integrated SaaS applications.
  • Visibility into cloud applications usage and risk.
  • Cloud Confidence Index (research into security confidence of providers).
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Web Appliance

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Netskope CASB

  • Public IP for user can be from different country then it came from
  • Sometimes you can't get anywhere with Netscope ON
  • Location is the key for speed so users complain for speed of 'internet'
  • Some location blocks Netscope IP ranges
Pat Balcerek | TrustRadius Reviewer

Pricing Details

Cisco Secure Web Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Netskope CASB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Secure Web Appliance

Cisco Secure Web Appliance 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Netskope CASB

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Web Appliance

Cisco Secure Web Appliance 6.4
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Netskope CASB

Netskope CASB 7.0
Based on 2 answers
There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Web Appliance

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

Netskope CASB

We are thinking about moving to PaloAlto Solution of URL filtering and Prisma access as it is in much more locations and it looks to be working more stable for users. SO far this is in the test phase so it is hard to say if we go this path but as we have this solution already on all sites it could end up that it will be a cheaper solution for us including implementation.
Pat Balcerek | TrustRadius Reviewer

Return on Investment

Cisco Secure Web Appliance

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valeryi Mezentsev | TrustRadius Reviewer

Netskope CASB

  • We can see no large percentage of cloud applications that are being used in the enterprise outside of IT knowledge.
  • We can now have conversations regarding risk, and consolidation of overlapping applications, reducing risk and expense.
  • Allows for IT to assess and mitigate the risk of risky applications or platforms being used and where information may be leaked.
Anonymous | TrustRadius Reviewer

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