Cisco Umbrella vs. Palo Alto Networks Next-Generation Firewalls - PA Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.4 out of 10
N/A
Palo Alto next-generation firewalls classify all traffic, including encrypted and internal traffic, based on application, application function, user and content. Users can create security policies to enable only authorized users to run sanctioned applications.N/A
Pricing
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
Barracuda has some additional feature sets in its physical Web Security Gateway hardware, however Umbrella has been more reliable for what we are doing in our environment.
Palo Alto Networks Next-Generation Firewalls - PA Series

No answer on this topic

Top Pros
Top Cons
Features
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Firewall
Comparison of Firewall features of Product A and Product B
Cisco Umbrella
-
Ratings
Palo Alto Networks Next-Generation Firewalls - PA Series
9.4
21 Ratings
10% above category average
Identification Technologies00 Ratings9.921 Ratings
Visualization Tools00 Ratings9.021 Ratings
Content Inspection00 Ratings9.921 Ratings
Policy-based Controls00 Ratings10.021 Ratings
Active Directory and LDAP00 Ratings9.920 Ratings
Firewall Management Console00 Ratings10.021 Ratings
Reporting and Logging00 Ratings7.621 Ratings
VPN00 Ratings8.321 Ratings
High Availability00 Ratings10.020 Ratings
Stateful Inspection00 Ratings10.020 Ratings
Proxy Server00 Ratings8.810 Ratings
Best Alternatives
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Small Businesses

No answers on this topic

pfSense
pfSense
Score 9.2 out of 10
Medium-sized Companies

No answers on this topic

pfSense
pfSense
Score 9.2 out of 10
Enterprises

No answers on this topic

Cisco Adaptive Security Appliance (ASA) Software
Cisco Adaptive Security Appliance (ASA) Software
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Likelihood to Recommend
9.0
(90 ratings)
9.5
(37 ratings)
Likelihood to Renew
8.5
(11 ratings)
10.0
(1 ratings)
Usability
8.7
(7 ratings)
10.0
(2 ratings)
Availability
9.5
(8 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(62 ratings)
8.4
(9 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.6
(9 ratings)
-
(0 ratings)
Ease of integration
8.4
(8 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaPalo Alto Networks Next-Generation Firewalls - PA Series
Likelihood to Recommend
Cisco
So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
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Palo Alto Networks
Palo Alto firewall only affords by Large level infrastructure having a budget for Security Prospect. I will recommend it for the Card information industry & Confidential data solutions. Because it provides a bucket of security features that are not easily vulnerable.
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Pros
Cisco
  • Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless.
  • Good reports, which are readable by non technical users
  • Using Talos for its threat database means that it rarely misses anything
  • Very good knowledgebase available which means that it is easy to learn how to use and implement the product
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Palo Alto Networks
  • The PA handles VPN connectivity without missing a beat. We have multiple VPN tunnels in use for redundancy to cloud-based services.
  • The PA has great functionality in supporting failover internet connections, again with the ability to have multiple paths out to our cloud-based services.
  • The PA is updated on the regular with various security updates, we are not concerned with the firewall's ability to see what packets are really flowing across the network. Being able to see beyond just IP and port requests lets you know things are locked down better than traditional firewalls.
  • It is a great overall kit, with URL filtering and other services that fill in the gaps between other solutions without breaking the bank.
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Cons
Cisco
  • Umbrella Virtual Appliances have been buggy in resolving local domain hosts.
  • Integration between other Cisco and Meraki products is complicated.
  • Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.
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Palo Alto Networks
  • Our specific model is a bit slow and outdated and takes up to 10 minutes to commit a configuration change.
  • Nested security rules would be helpful instead of a linear approach. But rule creation in general is very simple.
  • Documentation gives a very straight forward answer to some items but is very vague in others.
  • Support could be a little better. An issue we had a tech was insistent it was the "other guy" and it ended up being the very latest PAN OS upgrade.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Palo Alto Networks
The PA5220s have far exceeded what we have expected out of them. It was a bit of a learning curve coming from another vendor, but everything falls into place now with ease. The capabilities of the solution still surprise us, allowing us to remove other costly hardware and providing a single point of management needed
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Palo Alto Networks
In my opinion, the Palo Alto Firewall is the simplest firewall in terms of management interfaces; though it has more advanced options that apply to more advanced use cases. Configuring basic features on the firewall is nearly self-explanatory; configuring more advanced features can be met with very thorough vendor documentation.
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Reliability and Availability
Cisco
Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
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Palo Alto Networks
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Palo Alto Networks
No answers on this topic
Support Rating
Cisco
We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
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Palo Alto Networks
We've run into a couple undocumented bugs, but that seems to happen with every brand and technology. Any time we've had to engage Palo Alto support they've always been professional, knowledgeable and prompt. In almost all cases we've been able to resolve our issues without having to escalate our tickets.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Palo Alto Networks
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Palo Alto Networks
No answers on this topic
Alternatives Considered
Cisco
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.
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Palo Alto Networks
No one can say any other companies in this time is better than Palo Alto Networks Next-Generatoin Firewalls. Palo Alto offers very advanced features which protect you[r] organization. Advanced malware protection, anti spam, lots of other threats.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Palo Alto Networks
No answers on this topic
Return on Investment
Cisco
  • Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs.
  • Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention.
  • Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed.
  • Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits.
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Palo Alto Networks
  • Overall, even though the device is very expensive (both hardware and licensing), the product does produce a decent ROI, given that one (or HA pair) of devices can do so many things, such as anti-virus, anti-malware, URL filtering, SSL decryption, SSL VPN, routing, etc.
  • There will definitely be sticker shock when you're renewal comes up annually (or after 3 years), so be sure to look very carefully at the recurring costs of this product, with respect to licensing and hardware/software maintenance.
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