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Top Rated
138 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
Top Rated
144 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Firewall

    Cisco Umbrella

    Feature Set Not Supported
    N/A
    9.7

    Next-Generation Firewalls - PA Series

    97%
    Palo Alto Networks Next-Generation Firewalls - PA Series ranks higher in 11/11 features

    Identification Technologies

    N/A
    0 Ratings
    9.9
    99%
    21 Ratings

    Visualization Tools

    N/A
    0 Ratings
    9.2
    92%
    21 Ratings

    Content Inspection

    N/A
    0 Ratings
    9.9
    99%
    21 Ratings

    Policy-based Controls

    N/A
    0 Ratings
    10.0
    100%
    21 Ratings

    Active Directory and LDAP

    N/A
    0 Ratings
    9.7
    97%
    20 Ratings

    Firewall Management Console

    N/A
    0 Ratings
    9.8
    98%
    21 Ratings

    Reporting and Logging

    N/A
    0 Ratings
    9.4
    94%
    21 Ratings

    VPN

    N/A
    0 Ratings
    9.5
    95%
    21 Ratings

    High Availability

    N/A
    0 Ratings
    10.0
    100%
    20 Ratings

    Stateful Inspection

    N/A
    0 Ratings
    10.0
    100%
    20 Ratings

    Proxy Server

    N/A
    0 Ratings
    9.3
    93%
    10 Ratings

    Attribute Ratings

    • Palo Alto Networks Next-Generation Firewalls - PA Series is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Cisco Umbrella and Palo Alto Networks Next-Generation Firewalls - PA Series are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.4

    Cisco Umbrella

    84%
    69 Ratings
    9.7

    Next-Generation Firewalls - PA Series

    97%
    37 Ratings

    Likelihood to Renew

    10.0

    Cisco Umbrella

    100%
    3 Ratings
    10.0

    Next-Generation Firewalls - PA Series

    100%
    1 Rating

    Usability

    9.4

    Cisco Umbrella

    94%
    4 Ratings
    10.0

    Next-Generation Firewalls - PA Series

    100%
    2 Ratings

    Support Rating

    7.3

    Cisco Umbrella

    73%
    67 Ratings
    8.4

    Next-Generation Firewalls - PA Series

    84%
    18 Ratings

    Implementation Rating

    9.0

    Cisco Umbrella

    90%
    2 Ratings

    Next-Generation Firewalls - PA Series

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Umbrella

    Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
    Nicolas Tenthorey | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    Palo Alto firewall only affords by Large level infrastructure having a budget for Security Prospect. I will recommend it for the Card information industry & Confidential data solutions. Because it provides a bucket of security features that are not easily vulnerable.
    Vinit Sharma | TrustRadius Reviewer

    Pros

    Cisco Umbrella

    • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
    • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
    • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
    Jeff Collins | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    • The PA handles VPN connectivity without missing a beat. We have multiple VPN tunnels in use for redundancy to cloud-based services.
    • The PA has great functionality in supporting failover internet connections, again with the ability to have multiple paths out to our cloud-based services.
    • The PA is updated on the regular with various security updates, we are not concerned with the firewall's ability to see what packets are really flowing across the network. Being able to see beyond just IP and port requests lets you know things are locked down better than traditional firewalls.
    • It is a great overall kit, with URL filtering and other services that fill in the gaps between other solutions without breaking the bank.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Umbrella

    • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
    • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
    Randy Zuehlke | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    • Our specific model is a bit slow and outdated and takes up to 10 minutes to commit a configuration change.
    • Nested security rules would be helpful instead of a linear approach. But rule creation in general is very simple.
    • Documentation gives a very straight forward answer to some items but is very vague in others.
    • Support could be a little better. An issue we had a tech was insistent it was the "other guy" and it ended up being the very latest PAN OS upgrade.
    Christopher St.Amand | TrustRadius Reviewer

    Pricing Details

    Cisco Umbrella

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Next-Generation Firewalls - PA Series

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco Umbrella

    Cisco Umbrella 10.0
    Based on 3 answers
    It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
    Randy Zuehlke | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    Next-Generation Firewalls - PA Series 10.0
    Based on 1 answer
    The PA5220s have far exceeded what we have expected out of them. It was a bit of a learning curve coming from another vendor, but everything falls into place now with ease. The capabilities of the solution still surprise us, allowing us to remove other costly hardware and providing a single point of management needed
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco Umbrella

    Cisco Umbrella 9.4
    Based on 4 answers
    The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
    Randy Zuehlke | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    Next-Generation Firewalls - PA Series 10.0
    Based on 2 answers
    In my opinion, the Palo Alto Firewall is the simplest firewall in terms of management interfaces; though it has more advanced options that apply to more advanced use cases. Configuring basic features on the firewall is nearly self-explanatory; configuring more advanced features can be met with very thorough vendor documentation.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco Umbrella

    Cisco Umbrella 7.3
    Based on 67 answers
    Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
    Anonymous | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    Next-Generation Firewalls - PA Series 8.4
    Based on 18 answers
    We've run into a couple undocumented bugs, but that seems to happen with every brand and technology. Any time we've had to engage Palo Alto support they've always been professional, knowledgeable and prompt. In almost all cases we've been able to resolve our issues without having to escalate our tickets.
    Paul Luchini | TrustRadius Reviewer

    Implementation Rating

    Cisco Umbrella

    Cisco Umbrella 9.0
    Based on 2 answers
    Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
    Randy Zuehlke | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Umbrella

    We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
    kevin mcgillicuddy | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    No one can say any other companies in this time is better than Palo Alto Networks Next-Generatoin Firewalls. Palo Alto offers very advanced features which protect you[r] organization. Advanced malware protection, anti spam, lots of other threats.
    Basant Gupta | TrustRadius Reviewer

    Return on Investment

    Cisco Umbrella

    • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
    • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
    • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
    Anonymous | TrustRadius Reviewer

    Next-Generation Firewalls - PA Series

    • Overall, even though the device is very expensive (both hardware and licensing), the product does produce a decent ROI, given that one (or HA pair) of devices can do so many things, such as anti-virus, anti-malware, URL filtering, SSL decryption, SSL VPN, routing, etc.
    • There will definitely be sticker shock when you're renewal comes up annually (or after 3 years), so be sure to look very carefully at the recurring costs of this product, with respect to licensing and hardware/software maintenance.
    Anonymous | TrustRadius Reviewer

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