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Top Rated
101 Ratings

Cisco Umbrella

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Top Rated
101 Ratings
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Score 8.5 out of 100
Top Rated
102 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella is most appropriate in organizations that do not require much support and Office 365 is not used. The level of support provided is lackluster. The roaming agent often causes Windows systems to incorrectly report that the machine does not have Internet access. This causes Office 365 apps to no work, resulting in a lot of wasted time trying to correct the error. The product was top-notch several years ago, but I would hesitate to recommend it now.
Anonymous | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

The Palo Alto device is well suited for a direct replacement for any traditional or other firewall. There is little room for error on this device, it will do exactly what you have it configured for. Between security zones, security policies, nat policies, policy based forwarding, and everything in between, you have to keep your head on straight when making big or small changes.
The Palo Alto does have one overall issue our users report more than anything. The Palo Alto is a strict NAT device, so unless you have the ability to 1 to 1 map IP addresses for your users who need something beside strict NAT limitations, the Palo Alto will cause you grief.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Umbrella
Next-Generation Firewalls - PA Series
8.9
Identification Technologies
Cisco Umbrella
Next-Generation Firewalls - PA Series
9.0
Visualization Tools
Cisco Umbrella
Next-Generation Firewalls - PA Series
8.1
Content Inspection
Cisco Umbrella
Next-Generation Firewalls - PA Series
9.2
Policy-based Controls
Cisco Umbrella
Next-Generation Firewalls - PA Series
9.2
Active Directory and LDAP
Cisco Umbrella
Next-Generation Firewalls - PA Series
9.0
Firewall Management Console
Cisco Umbrella
Next-Generation Firewalls - PA Series
8.6
Reporting and Logging
Cisco Umbrella
Next-Generation Firewalls - PA Series
8.6
VPN
Cisco Umbrella
Next-Generation Firewalls - PA Series
8.3
High Availability
Cisco Umbrella
Next-Generation Firewalls - PA Series
9.5
Stateful Inspection
Cisco Umbrella
Next-Generation Firewalls - PA Series
9.5
Proxy Server
Cisco Umbrella
Next-Generation Firewalls - PA Series
8.7

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

  • AppID is able to see what the actual internet traffic is. For instance instead of port 443 just being "Internet traffic" we can define access to Facebook-base or all the other facets of facebook.
  • UserID allows us to define policies based on group or user access and integrates with our Active Directory. This helps to configure a least access privilege and if we find misuse of the network we can tighten specific users to a stricter policy.
  • GlobalProtect VPN connection helps our employee's connect from home remotely. This provides a very secure connection with minimal configuration.
  • Wildfire provides very up-to-date information regarding global attack mitigations and stopping techniques.
Christopher St.Amand | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

  • The CLI is a bit confusing, and it's difficult to find what you're looking for. Takes a lot of practice. Definitely not as good as the Cisco CLI.
  • Updating the firmware is often a very dangerous process, especially when jumping minor or major releases. More QA should be done to validate and ensure no issues during upgrades. I'll admit it's gotten better over time, but there is still room for improvement.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

Next-Generation Firewalls - PA Series 10.0
Based on 1 answer
The PA5220s have far exceeded what we have expected out of them. It was a bit of a learning curve coming from another vendor, but everything falls into place now with ease. The capabilities of the solution still surprise us, allowing us to remove other costly hardware and providing a single point of management needed
Anonymous | TrustRadius Reviewer

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

Next-Generation Firewalls - PA Series 10.0
Based on 2 answers
In my opinion, the Palo Alto Firewall is the simplest firewall in terms of management interfaces; though it has more advanced options that apply to more advanced use cases. Configuring basic features on the firewall is nearly self-explanatory; configuring more advanced features can be met with very thorough vendor documentation.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 51 answers
We have not yet had to contact Customer Support on any issues yet. Our organization did take the class in order to learn how to administer the product so it gave us a good understanding of what the product is and how to use it. The community site has been easy to use and allows for us to find many of the answers that we need.
Anonymous | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

Next-Generation Firewalls - PA Series 8.5
Based on 12 answers
We've run into a couple undocumented bugs, but that seems to happen with every brand and technology. Any time we've had to engage Palo Alto support they've always been professional, knowledgeable and prompt. In almost all cases we've been able to resolve our issues without having to escalate our tickets.
Paul Luchini | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not
Anonymous | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

I have used Cisco & Sonicwall primarily in most of my 23+ years of network security experience. Over the years all of these platforms have matured, but Palo Alto beats them all in terms of user interface.

The ability to run reports, get access to data immediately, and have the data be extremely accurate and granular is what sets Palo Alto apart from the others. Deployment of the VPN client(s) on multiple platforms is simple to manage and doesn't break other applications like many other VPN client software does. The performance of the firewall from a throughput and monitoring standpoint is second to none.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Next-Generation Firewalls - PA Series

  • Utilizing Panorama to manage all of our Firewalls Policies by creating device groups is a real time saver. We only need to configure policies once and push them to the appropriate firewalls saving a lot of time.
  • Having the added security feature protection is good peace of mind in an ever-increasing threat landscape.
  • Monitoring traffic by IP, URL or username provides excellent insight into our traffic.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Next-Generation Firewalls - PA Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
Next-Generation Firewalls - PA Series
9.5

Likelihood to Renew

Cisco Umbrella
10.0
Next-Generation Firewalls - PA Series
10.0

Usability

Cisco Umbrella
9.4
Next-Generation Firewalls - PA Series
10.0

Support Rating

Cisco Umbrella
8.2
Next-Generation Firewalls - PA Series
8.5

Implementation Rating

Cisco Umbrella
9.0
Next-Generation Firewalls - PA Series

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