What users are saying about
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Top Rated
1380 Ratings
19 Ratings
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Score 7.8 out of 100

GoToMeeting

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Top Rated
1380 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Cisco Webex Board Series

The Cisco Webex board is designed not only for audio/video meetings with sharing needs, but to make collaboration meetings impeccable. Mixed with Webex Meetings and/or Webex App (formerly Webex Teams), you'll get the ultimate collaboration experience. You can keep tracking of all docs/whiteboards you worked on and share it easily across the team. Unfortunately, it is a high end product, so may not fit in all budgets.
Anonymous | TrustRadius Reviewer

GoToMeeting

Great for Hosting formal and informal meetings alike with clients, stakeholders, or internal staff.
Provides a high degree of control over the presentation and allows for a great deal engagement with the audience.
I recommend using this software when presenting information which requires visual and audio information and which requires the audience to engage and communicate via the chat functionality or Polls
Aaron Goldstein | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Board Series
GoToMeeting
7.9
High quality audio
Cisco Webex Board Series
GoToMeeting
8.4
High quality video
Cisco Webex Board Series
GoToMeeting
8.4
Low bandwidth requirements
Cisco Webex Board Series
GoToMeeting
7.0
Mobile support
Cisco Webex Board Series
GoToMeeting
7.6

Screen Sharing

Cisco Webex Board Series
GoToMeeting
8.4
Desktop sharing
Cisco Webex Board Series
GoToMeeting
8.8
Whiteboards
Cisco Webex Board Series
GoToMeeting
7.9

Online Meetings / Events

Cisco Webex Board Series
GoToMeeting
8.2
Calendar integration
Cisco Webex Board Series
GoToMeeting
8.5
Meeting initiation
Cisco Webex Board Series
GoToMeeting
8.5
Integrates with social media
Cisco Webex Board Series
GoToMeeting
7.5
Record meetings / events
Cisco Webex Board Series
GoToMeeting
8.3
Slideshows
Cisco Webex Board Series
GoToMeeting
8.2

Online Events Collaboration

Cisco Webex Board Series
GoToMeeting
8.2
Live chat
Cisco Webex Board Series
GoToMeeting
8.4
Audience polling
Cisco Webex Board Series
GoToMeeting
8.2
Q&A
Cisco Webex Board Series
GoToMeeting
8.1

Online Events Security

Cisco Webex Board Series
GoToMeeting
8.3
User authentication
Cisco Webex Board Series
GoToMeeting
8.2
Participant roles & permissions
Cisco Webex Board Series
GoToMeeting
8.3
Confidential attendee list
Cisco Webex Board Series
GoToMeeting
8.3

Pros

Cisco Webex Board Series

  • Proximity connection is great, anyone can share to the board easily.
  • The whiteboard feature is great, and being able to save and go back is a great feature.
  • Dialing into meetings with face to face contact brings the participants together.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Love to be able to set up auto reminders, makes it so easy as there are a ton of meetings/demonstrations/with follow ups, but most importantly it saves time and money by not having personnel make reminder calls.
  • GoToMeeting is very easy to use. With Zoom it can be confusing sometimes on if you should use a dial in or if you should use the link to join. GoToMeeting is much clearer on what to do.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Board Series

  • If you are not a Webex Teams user there could be an easier way to save the whiteboards. They autosave into Teams but if you don't have that it's a clunky process to email the whiteboard to yourself. Not terrible, but not easy either.
  • They could make a mobile cart for these as you have to do to a third party to get a mobile cart and I would like to see a Cisco version of this.
Joshua Baever | TrustRadius Reviewer

GoToMeeting

  • Just like any online video conferencing tool, you need to have stable internet connection
  • Consumes a lot of Internet Bandwidth
  • You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Board Series

Cisco Webex Board Series 9.1
Based on 1 answer
No answer on this topic is available.

GoToMeeting

GoToMeeting 7.8
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

Cisco Webex Board Series

Cisco Webex Board Series 8.6
Based on 2 answers
  • Plug and play board.
  • User friendly interface, very easy to use.
  • Joining any meeting with one click only.
  • Webex assistant helps to manage calendar and run a meeting.
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.7
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

Cisco Webex Board Series

Cisco Webex Board Series 8.6
Based on 6 answers
As with all Cisco Support, there is no problem to say. Sometimes its longer but generally in 24 hours, the case is resolved. We never did any RMA for this type of device. We recommended the Cisco support for the Cisco Webex Board. Also, in case of a problem, you have a good Cisco community.
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Board Series

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Board Series

Cisco Webex is best integrated between all apps and devices. The Webex boards are specially designed to work with Webex. Other vendors often have apps on not best suited devices and that causes many issues.
Benjamin Bubbers | TrustRadius Reviewer

GoToMeeting

Google hangouts works great on mobile application but there is no dedicated desktop application. GoToMeeting lets the host mute or unmute participants. Meeting link on Google Meet expires after the meeting is finished whereas GoToMeeting lets users to use the same link for recurring meetings. GoToMeeting has handful of features and functionality where Google Meet is very limited.
Sandeep Reyyi | TrustRadius Reviewer

Return on Investment

Cisco Webex Board Series

  • Hard to say...! To be honest, this a toy for big kids!
  • Price is high, so you must have collaboration needs, not only meetings needs to pay for that plus value.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Board Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Board Series Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$10.201
Business$13.602
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

Cisco Webex Board Series
8.8
GoToMeeting
8.2

Likelihood to Renew

Cisco Webex Board Series
9.1
GoToMeeting
7.8

Usability

Cisco Webex Board Series
8.6
GoToMeeting
8.7

Support Rating

Cisco Webex Board Series
8.6
GoToMeeting
8.4

Online Training

Cisco Webex Board Series
GoToMeeting
7.3

Implementation Rating

Cisco Webex Board Series
GoToMeeting
10.0

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