Cisco Webex Board Series vs GoToMeeting | TrustRadius

What users are saying about

Score 7.8 out of 10

Based on 19 reviews and ratings

Score 7.9 out of 10

Based on 1380 reviews and ratings

Feature Rating Comparison

Cisco Webex Board Series

GoToMeeting

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Cisco Webex Board Series

GoToMeeting

Desktop sharing

Whiteboards

Cisco Webex Board Series

GoToMeeting

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Cisco Webex Board Series

GoToMeeting

Live chat

Audience polling

Q&A

Cisco Webex Board Series

GoToMeeting

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Proximity connection is great, anyone can share to the board easily.
The whiteboard feature is great, and being able to save and go back is a great feature.
Dialing into meetings with face to face contact brings the participants together.

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Verified User

Executive in Information Technology

Higher Education Company, 5001-10,000 employees

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Love to be able to set up auto reminders, makes it so easy as there are a ton of meetings/demonstrations/with follow ups, but most importantly it saves time and money by not having personnel make reminder calls.
GoToMeeting is very easy to use. With Zoom it can be confusing sometimes on if you should use a dial in or if you should use the link to join. GoToMeeting is much clearer on what to do.

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Verified User

Manager in Sales

Marketing and Advertising Company, 11-50 employees

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Cons

If you are not a Webex Teams user there could be an easier way to save the whiteboards. They autosave into Teams but if you don't have that it's a clunky process to email the whiteboard to yourself. Not terrible, but not easy either.
They could make a mobile cart for these as you have to do to a third party to get a mobile cart and I would like to see a Cisco version of this.

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Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Just like any online video conferencing tool, you need to have stable internet connection
Consumes a lot of Internet Bandwidth
You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.

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Verified User

C-Level Executive in Engineering

Education Management Company, 1-10 employees

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Likelihood to Renew

Cisco Webex Board Series 9.1

Based on 1 answer

No answer on this topic is available.

GoToMeeting 7.8

Based on 34 answers

ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.

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Vice President & Chief Operating Officer

Industrial Training International, Inc.Education Management, 11-50 employees

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Usability

Cisco Webex Board Series 8.6

Based on 2 answers

Plug and play board.
User friendly interface, very easy to use.
Joining any meeting with one click only.
Webex assistant helps to manage calendar and run a meeting.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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GoToMeeting 8.7

Based on 28 answers

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

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Field Correspondent

BUNNFood & Beverages, 201-500 employees

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Support Rating

Cisco Webex Board Series 8.6

Based on 6 answers

As with all Cisco Support, there is no problem to say. Sometimes its longer but generally in 24 hours, the case is resolved. We never did any RMA for this type of device. We recommended the Cisco support for the Cisco Webex Board. Also, in case of a problem, you have a good Cisco community.

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Verified User

Professional in Professional Services

Information Technology & Services Company, 1001-5000 employees

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GoToMeeting 8.4

Based on 101 answers

We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service

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Verified User

Director in Information Technology

Education Management Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

GoToMeeting 10.0

Based on 3 answers

It just works, get into the software and start using.

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Director of Technology

Austin Trinity Episcopal SchoolEducation Management, 51-200 employees

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Alternatives Considered

Cisco Webex is best integrated between all apps and devices. The Webex boards are specially designed to work with Webex. Other vendors often have apps on not best suited devices and that causes many issues.

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Benjamin Bubbers

Systems Engineer

Schleswig-Holstein Netz AGOil & Energy, 1001-5000 employees

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Google hangouts works great on mobile application but there is no dedicated desktop application. GoToMeeting lets the host mute or unmute participants. Meeting link on Google Meet expires after the meeting is finished whereas GoToMeeting lets users to use the same link for recurring meetings. GoToMeeting has handful of features and functionality where Google Meet is very limited.

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Software Quality Assurance Analyst

Vitech Systems Asia Pvt. Ltd.Information Technology & Services, 501-1000 employees

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Return on Investment

Hard to say...! To be honest, this a toy for big kids!
Price is high, so you must have collaboration needs, not only meetings needs to pay for that plus value.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
We've been able to outsource certain functions and communicate with contractors across the globe easily

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Verified User

Team Lead in Other

Computer Software Company, 1-10 employees

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Screenshots

See All (3) Cisco Webex Board Series Screenshots

See All (4) GoToMeeting Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Webex Board Series Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

GoToMeeting Editions & Modules

Edition

Professional	$10.20¹
Business	$13.60²
Enterprise	Custom Pricing³

Per Organizer / Per Month for 150 Participants [billed annually]
Per Organizer / Per Month for 250 Participants [billed annually]
3,000 Participants

Additional Pricing Details

Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Cisco Webex Board Series

GoToMeeting

Cisco Webex Board Series

GoToMeeting

Cisco Webex Board Series

GoToMeeting

Cisco Webex Board Series

GoToMeeting

Cisco Webex Board Series

GoToMeeting

Cisco Webex Board Series

GoToMeeting

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