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GoTo Meeting is a solid solution at a cost above others
Updated July 10, 2023

GoTo Meeting is a solid solution at a cost above others

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

Having used GoTo Meeting prior to the pandemic allowed our organization to easily transition to virtual-only meetings at a time when doing so was essential. We continue to use GoTo Meeting for applicant interviews, meetings, and training whenever possible, allowing us to save time and travel. GoTo Meeting has become an essential part of our daily workflow.
  • Virtual Meetings
  • Employee Training and Support
  • Virtual job interviews
  • Costs more than other solutions on the market
  • Must be licensed per user for small organizations
  • Cannot blur background
  • Allows us to virtually interview a larger number of people in a smaller amount of time.
  • Saves a significant amount of travel between our offices.
  • Costs more than other products on the market.
While each of these products are similar, we had already been using GoTo Meeting prior to availability of the others. The price point of the competitors is enticing and is something that should be taken into consideration, but we have had no issues with GoTo Meeting. The audio and video quality are always good -- something that cannot be said for all the others.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

We have found GoTo Meeting well suited for virtual interviews and meetings. We typically will offer virtual interviews for the initial group being interviewed and then do in-person interviews once the group has been pared down. It can also be used for training and supporting end users, but there are better solutions that focus on those needs.

GoTo Meeting Feature Ratings

7.5
High quality audio
9
High quality video
9
Low bandwidth requirements
6
Mobile support
6
8.0
Desktop sharing
8
Whiteboards
Not Rated
7.3
Calendar integration
7
Meeting initiation
7
Record meetings / events
8
6.0
Live chat
6
8.0
User authentication
8
Participant roles & permissions
8
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using GoTo Meeting

125 - All of our full-time staff utilize GoTo Meeting. Our most common uses are for applicant interviews, staff meetings, meetings with consultants, project meetings, and meetings with vendors. We also use GoTo Meeting to facilitate training sessions. These uses span various business functions such as HR, Finance, Administration, Information Technology, and more.
4 - Four staff members of our IT department share the responsibility of supporting GoTo Meeting on an ongoing basis, but a single individual could easily handle this. There is very little support needed once the application has been installed. The most common support requests are related to users having trouble with their camera or microphone, which is typically a Windows issue.
  • Applicant Interviews
  • Internal Staff Meetings
  • Meetings with Vendors and Consultants
  • Employee Training
  • The ability for departments to train other staff (e.g. Finance being able to help and train other staff on using the finance system)
  • Board Meetings
While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.