Webex Contact Center vs. Clari Copilot
Webex Contact Center vs. Clari Copilot
Product | Rating | Most Used By | Product Summary | Starting Price |
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Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A | |
Clari Copilot | N/A | Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers: Real-time battlecards and monologue alerts, so reps can navigate objections with ease and learn from winning behavior. And managers can track rep performance… | $60 per month per rep |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Webex Contact Center | Clari Copilot | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Webex Contact Center | Clari Copilot | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Mediafly Intelligence360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Webex Contact Center | Clari Copilot | |
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Likelihood to Recommend | 8.5 (23 ratings) | 9.0 (82 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 8.6 (3 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Webex Contact Center | Clari Copilot | |
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Likelihood to Recommend | Cisco | Clari |
Pros | Cisco | Clari |
Cons | Cisco | Clari |
Likelihood to Renew | Cisco No answers on this topic | Clari |
Usability | Cisco No answers on this topic | Clari |
Support Rating | Cisco No answers on this topic | Clari |
Implementation Rating | Cisco No answers on this topic | Clari |
Alternatives Considered | Cisco | Clari |
Return on Investment | Cisco | Clari |
ScreenShots | Webex Contact Center Screenshots | Clari Copilot Screenshots |