What users are saying about
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Top Rated
268 Ratings
18 Ratings

Webex (formerly Webex Teams)

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Top Rated
268 Ratings
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Score 8 out of 100
18 Ratings
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Score 6 out of 100

Likelihood to Recommend

Webex (formerly Webex Teams)

[Webex (formerly Webex Teams)] is really highly recommend to all [types of companies]. It is one of the best [tools] to communicate [with] the client and the business internally. The tool [is] affordable. It is so much easy to use, having 24*7 fully customer support. You also get a lot of [features] to perform while [on a] conferencing call or through the chat box i.e video sharing, gesture, emoji, small files transfer etc.
Anonymous | TrustRadius Reviewer

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex (formerly Webex Teams)
7.7
ClickMeeting
Task Management
Webex (formerly Webex Teams)
7.6
ClickMeeting
Gantt Charts
Webex (formerly Webex Teams)
7.2
ClickMeeting
Scheduling
Webex (formerly Webex Teams)
7.6
ClickMeeting
Workflow Automation
Webex (formerly Webex Teams)
7.1
ClickMeeting
Mobile Access
Webex (formerly Webex Teams)
9.1
ClickMeeting
Search
Webex (formerly Webex Teams)
8.1
ClickMeeting
Visual planning tools
Webex (formerly Webex Teams)
6.9
ClickMeeting

Communication

Webex (formerly Webex Teams)
7.8
ClickMeeting
Chat
Webex (formerly Webex Teams)
9.1
ClickMeeting
Notifications
Webex (formerly Webex Teams)
9.2
ClickMeeting
Discussions
Webex (formerly Webex Teams)
8.8
ClickMeeting
Surveys
Webex (formerly Webex Teams)
7.6
ClickMeeting
Internal knowledgebase
Webex (formerly Webex Teams)
7.5
ClickMeeting
Integrates with GoToMeeting
Webex (formerly Webex Teams)
6.1
ClickMeeting
Integrates with Gmail and Google Hangouts
Webex (formerly Webex Teams)
5.9
ClickMeeting
Integrates with Outlook
Webex (formerly Webex Teams)
8.3
ClickMeeting

File Sharing & Management

Webex (formerly Webex Teams)
7.9
ClickMeeting
Versioning
Webex (formerly Webex Teams)
7.5
ClickMeeting
Video files
Webex (formerly Webex Teams)
8.6
ClickMeeting
Audio files
Webex (formerly Webex Teams)
8.9
ClickMeeting
Document collaboration
Webex (formerly Webex Teams)
7.2
ClickMeeting
Access control
Webex (formerly Webex Teams)
7.7
ClickMeeting
Advanced security features
Webex (formerly Webex Teams)
8.2
ClickMeeting
Integrates with Google Drive
Webex (formerly Webex Teams)
6.6
ClickMeeting
Device sync
Webex (formerly Webex Teams)
8.7
ClickMeeting

Performance & Compatibility of Online Events Software

Webex (formerly Webex Teams)
ClickMeeting
5.9
High quality audio
Webex (formerly Webex Teams)
ClickMeeting
5.8
High quality video
Webex (formerly Webex Teams)
ClickMeeting
6.0
Low bandwidth requirements
Webex (formerly Webex Teams)
ClickMeeting
5.3
Mobile support
Webex (formerly Webex Teams)
ClickMeeting
6.5

Screen Sharing

Webex (formerly Webex Teams)
ClickMeeting
5.0
Desktop sharing
Webex (formerly Webex Teams)
ClickMeeting
5.2
Whiteboards
Webex (formerly Webex Teams)
ClickMeeting
4.8

Online Meetings / Events

Webex (formerly Webex Teams)
ClickMeeting
5.7
Calendar integration
Webex (formerly Webex Teams)
ClickMeeting
6.3
Meeting initiation
Webex (formerly Webex Teams)
ClickMeeting
6.0
Integrates with social media
Webex (formerly Webex Teams)
ClickMeeting
5.1
Record meetings / events
Webex (formerly Webex Teams)
ClickMeeting
5.8
Slideshows
Webex (formerly Webex Teams)
ClickMeeting
5.2

Online Events Collaboration

Webex (formerly Webex Teams)
ClickMeeting
5.5
Live chat
Webex (formerly Webex Teams)
ClickMeeting
5.3
Audience polling
Webex (formerly Webex Teams)
ClickMeeting
4.8
Q&A
Webex (formerly Webex Teams)
ClickMeeting
6.4

Online Events Security

Webex (formerly Webex Teams)
ClickMeeting
5.8
User authentication
Webex (formerly Webex Teams)
ClickMeeting
5.9
Participant roles & permissions
Webex (formerly Webex Teams)
ClickMeeting
5.6
Confidential attendee list
Webex (formerly Webex Teams)
ClickMeeting
5.8

Pros

Webex (formerly Webex Teams)

  • Instant messaging/chat feature is easy to use for DM's and group "spaces."
  • Connecting my work phone line to my laptop using the application is a game changer!
  • Being able to also access any other employee in our organization is also great.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

Cons

Webex (formerly Webex Teams)

  • We think that the fact that the trial period for WebEx is so short is a huge drawback: while most collaborative services allow up to a full month to get used to the platform and decide whether to use it after the trial period is over, Cisco WebEx only offers a couple of weeks.
  • Occasionally there are severe problems synchronizing the platform's audio with video operations. This is usually due to the quality of our internet connection, but can occur arbitrarily if documents are being uploaded to the platform during the execution of a video call session. Eventually this problem fixes itself, but it is usually annoying if you are in a group session.
  • The performance of its integrations with Webex AIM pro is not adequate, especially because when playing audio from AIM pro there are usually problems with the quality of this, and sometimes when playing these audio files the WebEx platform can freeze or close. It seems that the cause of this may be the use of an incompatible audio format, which shows a limitation in the platform.
Gregory Thomas | TrustRadius Reviewer

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.9
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Usability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.1
Based on 61 answers
As with lots of technology being used in a work context now, there are parallels with applications that are used in our personal lives outside of work. Webex is no different in some respects - its UI is easy to navigate on a mobile device (as it is on a PC as well), and the chat/messaging element is really easy to navigate and use. The integration with the Calling and Meetings side of things is presented to you in an intuitive way as well, and once set up by the System Admins works great. The aim of One Button To Push to join a meeting is still present and allows you to easily join or initiate a meeting from within the client.The ability for a Teams space to be created that has multiple federated people/organisations as part of it is really fantastic and it just works.As I mentioned previously in this review, keeping your Teams spaces/messaging folder organised can quickly become a problem if you don't keep on top of things.
Anonymous | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Reliability and Availability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Performance

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Support Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.3
Based on 107 answers
I think Cisco has a better support now than in the past. When we place a support ticket, we get the answer quite quickly and the support engineers have a great experience with the product. So I think that it is a really great support. Of course there are some exceptions but in the most part we are satisfied.
Anonymous | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

In-Person Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Online Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Implementation Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.5
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex (formerly Webex Teams)

Similar features between all of the various products. The interface on the other products seem much more intuitive and easier to use. New users prefer other products as they find the Webex (formerly Webex Teams) interface dated and difficult to navigate. Good security features in Webex make it the best offering for enterprise companies.
Victor Lau | TrustRadius Reviewer

ClickMeeting

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.
Marissa Roth | TrustRadius Reviewer

Scalability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

ClickMeeting

No score
No answers yet
No answers on this topic

Return on Investment

Webex (formerly Webex Teams)

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

ClickMeeting

  • It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.
Tyler Juhola | TrustRadius Reviewer

Screenshots

Webex (formerly Webex Teams)

Pricing Details

Webex (formerly Webex Teams)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex (formerly Webex Teams) Editions & Modules

Edition
FreeFree
Starter14.952
Business29.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

Rating Summary

Likelihood to Recommend

Webex (formerly Webex Teams)
8.3
ClickMeeting
5.7

Likelihood to Renew

Webex (formerly Webex Teams)
8.9
ClickMeeting

Usability

Webex (formerly Webex Teams)
9.1
ClickMeeting

Reliability and Availability

Webex (formerly Webex Teams)
10.0
ClickMeeting

Performance

Webex (formerly Webex Teams)
9.0
ClickMeeting

Support Rating

Webex (formerly Webex Teams)
8.3
ClickMeeting

In-Person Training

Webex (formerly Webex Teams)
9.0
ClickMeeting

Online Training

Webex (formerly Webex Teams)
8.0
ClickMeeting

Implementation Rating

Webex (formerly Webex Teams)
8.5
ClickMeeting

Scalability

Webex (formerly Webex Teams)
10.0
ClickMeeting

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