What users are saying about
82 Ratings
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Score 8.4 out of 100
74 Ratings
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Score 4.1 out of 100

Attribute Ratings

  • Planview Clarizen is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
  • Planview Enterprise One is rated higher in 4 areas: Availability, Support Rating, Online Training, Implementation Rating

Likelihood to Recommend

8.5

Planview Clarizen

85%
53 Ratings
3.4

Planview Enterprise One

34%
50 Ratings

Likelihood to Renew

7.5

Planview Clarizen

75%
27 Ratings
6.8

Planview Enterprise One

68%
9 Ratings

Usability

7.3

Planview Clarizen

73%
5 Ratings
3.0

Planview Enterprise One

30%
3 Ratings

Availability

8.2

Planview Clarizen

82%
6 Ratings
10.0

Planview Enterprise One

100%
2 Ratings

Performance

9.1

Planview Clarizen

91%
10 Ratings

Planview Enterprise One

N/A
0 Ratings

Support Rating

8.0

Planview Clarizen

80%
12 Ratings
8.2

Planview Enterprise One

82%
10 Ratings

In-Person Training

8.2

Planview Clarizen

82%
2 Ratings

Planview Enterprise One

N/A
0 Ratings

Online Training

5.4

Planview Clarizen

54%
5 Ratings
7.0

Planview Enterprise One

70%
1 Rating

Implementation Rating

8.2

Planview Clarizen

82%
8 Ratings
8.5

Planview Enterprise One

85%
4 Ratings

Likelihood to Recommend

Planview Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
Anonymous | TrustRadius Reviewer

Planview Enterprise One

Probably the best tool for both PPM and APM capabilities on the market today. Well suited for companies who are ready and able to commit. This means total buy-in from the entire organization. Companies must also be strategically minded and flexible with process / organizational change management. Not well suited for organizations who are inflexible or who only think tactically. These organizations might perform very well from an operational vantage, but will struggle with Enterprise One.
Dustin Thomas | TrustRadius Reviewer

Pros

Planview Clarizen

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
Anonymous | TrustRadius Reviewer

Planview Enterprise One

  • Out of the box analytics. Canned, but modestly configurable reports that provide quick insights to project and resource performance.
  • Flexible configuration enables resource management at a macro or micro level.
  • Modeling (what-if). I can create projects, load with resources and quickly stack it against our existing portfolios to identify conflicts and optimize scheduling.
Brian Tharp, PMP | TrustRadius Reviewer

Cons

Planview Clarizen

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert | TrustRadius Reviewer

Planview Enterprise One

  • Change, Risk and Issue tracking is available in the tool currently, but it could use a face-lift to be up to par with the rest of the application. Portal visibility into this area of data could be helpful, especially when tracking for a Program of projects.
  • Communication capabilities to the users currently comes in the form of onscreen notifications delivered via portlet views and/or in the form of an email notification delivered to the user's email address on file. However, these notifications are not as configurable as we would like to see. The text of the emails cannot be edited. Many notifications cannot be configured to be sent via email and must be viewed on screen by the user. However, when an implementation is less mature, or you have users that are not required to be in the tool daily, these notifications go unnoticed and are therefore ineffective.
  • Recently Planview has begun to deliver Web Services to their customers to use to build interfaces and other automations. For an organization with the right talent available, these services can be very useful. The challenge is that some of them are lacking in providing all of the same capabilities that a live user would have available in the User Interface, therefore only so much can be converted to Web Services. We hope that Planview continues to invest in expanding and improving these services to meet the needs of their customers.
Sheri Millar | TrustRadius Reviewer

Pricing Details

Planview Clarizen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Planview Enterprise One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Planview Clarizen

Planview Clarizen 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Anonymous | TrustRadius Reviewer

Planview Enterprise One

Planview Enterprise One 6.8
Based on 9 answers
We have been a Planview customer since 1999 and have seen it grow and mature as a tool. We have looked at other tools and have found that PV continues to meet our needs and is easy for our resources to use. They work to stay up on the project management industry and the direction it is going, keep on on current technology so that we can work more effectively, provide excellent customer support and have great pricing for what they offer. We can purchase only the modules we need versus buying a tool where we would only use a portion of the functionality.
Carol Higgins | TrustRadius Reviewer

Usability

Planview Clarizen

Planview Clarizen 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Anonymous | TrustRadius Reviewer

Planview Enterprise One

Planview Enterprise One 3.0
Based on 3 answers
I feel it is very difficult to use, and very limiting and of over complicated in it's basic project management basic functions. In my opinion it is over engineered to the point of un-useful
Anonymous | TrustRadius Reviewer

Reliability and Availability

Planview Clarizen

Planview Clarizen 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley | TrustRadius Reviewer

Planview Enterprise One

Planview Enterprise One 10.0
Based on 2 answers
We are long time Planview users and its availability is only limited to our internal SLAs for nightly backups. I have never experienced any unexpected or prolonged software downtime from Planview itself.
Carol Higgins | TrustRadius Reviewer

Performance

Planview Clarizen

Planview Clarizen 9.1
Based on 10 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer | TrustRadius Reviewer

Planview Enterprise One

No score
No answers yet
No answers on this topic

Support Rating

Planview Clarizen

Planview Clarizen 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
Mike Narumiya | TrustRadius Reviewer

Planview Enterprise One

Planview Enterprise One 8.2
Based on 10 answers
Any issue is addressed correctly within the right amount of time. Sometimes it takes a while to be aligned on the request and to have a solution, but it doesn't happen frequently. There is a ticketing system where I can track all my requests that could be improved a little bit.
Marco De Angelis | TrustRadius Reviewer

In-Person Training

Planview Clarizen

Planview Clarizen 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Anonymous | TrustRadius Reviewer

Planview Enterprise One

No score
No answers yet
No answers on this topic

Online Training

Planview Clarizen

Planview Clarizen 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Anonymous | TrustRadius Reviewer

Planview Enterprise One

Planview Enterprise One 7.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Planview Clarizen

Planview Clarizen 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Anonymous | TrustRadius Reviewer

Planview Enterprise One

Planview Enterprise One 8.5
Based on 4 answers
Always have a pre-implementation meeting or conference call with Planview to ensure all are on the same page, disclosure of all and any customization (including reports) and plan for support after implementation of a specified amount of time with the assigned implementation resource. And document everything
Carol Higgins | TrustRadius Reviewer

Alternatives Considered

Planview Clarizen

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP | TrustRadius Reviewer

Planview Enterprise One

We made the tool selection back in 2002. Most competitors are now gone or purchased by someone else. At that time they were one of the few companies who had a somewhat mature and configurable budget module. We were also coming out of an Access environment, so we were comfortable with the "Excel spreadsheet" look of the tool.
Dawn Acosta | TrustRadius Reviewer

Return on Investment

Planview Clarizen

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang | TrustRadius Reviewer

Planview Enterprise One

  • I can't quote specific numbers, but, before our current installation of Planview, data would exist in multiple sources and was duplicated across the organization. It took practically a full FTE to produce monthly reports on cost and effort across the portfolio of work. Plus, with duplicate sources of "truth", much time was spent reconciling the data across the multiple sources and debating which was correct. Now, the data comes directly from a single source and anyone in the company can view it real time.
  • The cost is not insignificant. If all a company needs is something to run project plans for a handful of projects, Planview is not for you. Planview is better suited for companies with multi-million dollar portfolios of work involving dozens or hundreds of resources. By getting that consolidated view into resource needs of the future, companies are able to make better strategic decisions around which projects to accept and which ones to defer or cancel.
Allan Shafer | TrustRadius Reviewer

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