What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
27 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

CRM Creatio

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

CRM Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
CRM Creatio
9.6
Customer data management / contact management
Clear C2 C2CRM
9.0
CRM Creatio
9.9
Workflow management
Clear C2 C2CRM
9.5
CRM Creatio
9.9
Territory management
Clear C2 C2CRM
8.9
CRM Creatio
9.0
Opportunity management
Clear C2 C2CRM
9.5
CRM Creatio
9.9
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
CRM Creatio
9.6
Contract management
Clear C2 C2CRM
10.0
CRM Creatio
9.5
Quote & order management
Clear C2 C2CRM
9.0
CRM Creatio
10.0
Interaction tracking
Clear C2 C2CRM
9.0
CRM Creatio
9.4
Channel / partner relationship management
Clear C2 C2CRM
9.0
CRM Creatio
9.6

Customer Service & Support

Clear C2 C2CRM
9.6
CRM Creatio
9.1
Case management
Clear C2 C2CRM
10.0
CRM Creatio
9.7
Call center management
Clear C2 C2CRM
9.5
CRM Creatio
8.5
Help desk management
Clear C2 C2CRM
9.5
CRM Creatio
9.1

Marketing Automation

Clear C2 C2CRM
9.8
CRM Creatio
9.9
Lead management
Clear C2 C2CRM
10.0
CRM Creatio
9.9
Email marketing
Clear C2 C2CRM
9.5
CRM Creatio
9.8

CRM Project Management

Clear C2 C2CRM
9.3
CRM Creatio
9.3
Task management
Clear C2 C2CRM
9.5
CRM Creatio
9.8
Billing and invoicing management
Clear C2 C2CRM
9.0
CRM Creatio
8.2
Reporting
Clear C2 C2CRM
9.5
CRM Creatio
9.8

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
CRM Creatio
9.7
Forecasting
Clear C2 C2CRM
9.5
CRM Creatio
9.6
Pipeline visualization
Clear C2 C2CRM
9.0
CRM Creatio
9.6
Customizable reports
Clear C2 C2CRM
9.0
CRM Creatio
9.8

Customization

Clear C2 C2CRM
9.2
CRM Creatio
9.9
Custom fields
Clear C2 C2CRM
9.5
CRM Creatio
9.9
Custom objects
Clear C2 C2CRM
9.0
CRM Creatio
9.9
Scripting environment
Clear C2 C2CRM
9.5
CRM Creatio
10.0
API for custom integration
Clear C2 C2CRM
9.0
CRM Creatio
9.9

Security

Clear C2 C2CRM
9.0
CRM Creatio
9.2
Single sign-on capability
Clear C2 C2CRM
9.0
CRM Creatio
9.3
Role-based user permissions
Clear C2 C2CRM
8.9
CRM Creatio
9.2

Social CRM

Clear C2 C2CRM
9.5
CRM Creatio
9.6
Social data
Clear C2 C2CRM
10.0
CRM Creatio
9.4
Social engagement
Clear C2 C2CRM
9.0
CRM Creatio
9.9

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
CRM Creatio
8.4
Marketing automation
Clear C2 C2CRM
9.0
CRM Creatio
8.4
Compensation management
Clear C2 C2CRM
8.0
CRM Creatio

Platform

Clear C2 C2CRM
7.0
CRM Creatio
9.2
Mobile access
Clear C2 C2CRM
7.0
CRM Creatio
9.2

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

CRM Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

CRM Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

CRM Creatio

CRM Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

CRM Creatio

CRM Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

CRM Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

CRM Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

CRM Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

CRM Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
CRM Creatio
9.5

Usability

Clear C2 C2CRM
9.0
CRM Creatio
6.8

Support Rating

Clear C2 C2CRM
9.0
CRM Creatio
7.7

Add comparison