What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
Email & Online Marketing

3.7
ClickDimensions
37%
Insightpool Ads Optimization
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 9/9 features
ClickDimensions ranks higher in 9/9 features
WYSIWYG email editor

5.1
51%
8 Ratings
N/A
0 Ratings
Dynamic content

3.6
36%
10 Ratings
N/A
0 Ratings
Ability to test dynamic content

1.6
16%
10 Ratings
N/A
0 Ratings
Landing pages

1.6
16%
10 Ratings
N/A
0 Ratings
A/B testing

3.6
36%
10 Ratings
N/A
0 Ratings
Mobile optimization

2.1
21%
10 Ratings
N/A
0 Ratings
Email deliverability reporting

4.0
40%
18 Ratings
N/A
0 Ratings
List management

5.6
56%
9 Ratings
N/A
0 Ratings
Triggered drip sequences

6.1
61%
9 Ratings
N/A
0 Ratings
Lead Management

4.7
ClickDimensions
47%
Insightpool Ads Optimization
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features
Lead nurturing

6.8
68%
9 Ratings
N/A
0 Ratings
Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings
N/A
0 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings
N/A
0 Ratings
Campaign Management

2.5
ClickDimensions
25%
Insightpool Ads Optimization
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings
N/A
0 Ratings
Event/webinar marketing

1.0
10%
6 Ratings
N/A
0 Ratings
Social Media Marketing

5.5
ClickDimensions
55%
Insightpool Ads Optimization
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings
N/A
0 Ratings
Social profile integration

3.1
31%
3 Ratings
N/A
0 Ratings
Reporting & Analytics

2.6
ClickDimensions
26%
Insightpool Ads Optimization
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 3/3 features
ClickDimensions ranks higher in 3/3 features
Dashboards

2.0
20%
9 Ratings
N/A
0 Ratings
Standard reports

2.0
20%
9 Ratings
N/A
0 Ratings
Custom reports

3.8
38%
7 Ratings
N/A
0 Ratings
Platform & Infrastructure

4.4
ClickDimensions
44%
Insightpool Ads Optimization
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features
API

1.0
10%
5 Ratings
N/A
0 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings
N/A
0 Ratings
Customizability

2.5
25%
7 Ratings
N/A
0 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings
Attribute Ratings
- Insightpool Ads Optimization is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
Likelihood to Recommend

2.0
ClickDimensions
20%
10 Ratings
9.1
Insightpool Ads Optimization
91%
1 Rating
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating
9.1
Insightpool Ads Optimization
91%
1 Rating
Usability

5.0
ClickDimensions
50%
3 Ratings
Insightpool Ads Optimization
N/A
0 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings
Insightpool Ads Optimization
N/A
0 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Insightpool Ads Optimization
I recommend Insightpool for anyone looking to build and maintain a relevant follower pool on Twitter as well as anyone that wishes to use Twitter for event recruitment, white paper downloads, etc. With a small team, I strongly recommend the full-service model, especially when you first get started. It's like having an in-house social team when you opt for full-service and has enabled us to do much more on Twitter than was previously possible with our small team.

Verified User
Director in Marketing
Computer Software Company, 51-200 employeesPros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Insightpool Ads Optimization
- Event promotion and registration: Insightpool's unique ability to search both the Twitter stream and profile data makes reaching B2B marketing professionals at key industry events a cinch.
- Building relevant follower pool: Insightpool's ability to target relevant users by profile data makes finding and nurturing the right individuals easier than ever before.
- The personalized and targeted approach is well-received and prompts engagement from the people we care about.

Verified User
Director in Marketing
Computer Software Company, 51-200 employeesCons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesInsightpool Ads Optimization
- Initial iterations of the tool were buggy and not all that intuitive, which is why we moved to a full-service model. More recent releases are much more intuitive and less buggy.
- The tool was limited before its ability to search Twitter steams, but now with stream search, we do not feel hindered in anyway.
- Personally, I'm not a fan of public message targeting. Use with caution. The DM feature works great and is very well received by our audience however.

Verified User
Director in Marketing
Computer Software Company, 51-200 employeesPricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Insightpool Ads Optimization
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$2,000 per month
Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesInsightpool Ads Optimization
Insightpool Ads Optimization 9.1
Based on 1 answer
Just renewed for the rest of the year. Pricing is very reasonable especially when you compare it to the cost of paid Twitter campaigns. And, Insightpool campaigns have consistently outperformed direct Twitter campaigns.

Verified User
Director in Marketing
Computer Software Company, 51-200 employeesUsability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Insightpool Ads Optimization
No score
No answers yet
No answers on this topic
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Insightpool Ads Optimization
No score
No answers yet
No answers on this topic
Alternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Insightpool Ads Optimization
We've used sponsored Tweets via Twitter directly with limited success. We don't see the same level of engagement or types of followers with paid Twitter promos as we do with Insightpool campaigns. Additionally, we receive a fair amount of negative feedback when we use sponsored tweets as they tend not to be as targeted as running Insightpool campaigns

Verified User
Director in Marketing
Computer Software Company, 51-200 employeesReturn on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Insightpool Ads Optimization
- Not just more Twitter followers, but more RELEVANT Twitter followers and more engaged followers from our target audience.
- A great tool for prospecting and event recruitment at key industry events.
- Effective at amplifying content distribution, especially when content is related to key industry events.

Verified User
Director in Marketing
Computer Software Company, 51-200 employees