What users are saying about
35 Ratings
3 Ratings
35 Ratings
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Score 4.8 out of 100
3 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Email & Online Marketing

    3.8

    ClickDimensions

    38%

    Phonexa

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 9/9 features

    WYSIWYG email editor

    5.2
    52%
    8 Ratings
    N/A
    0 Ratings

    Dynamic content

    3.8
    38%
    10 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    1.4
    14%
    10 Ratings
    N/A
    0 Ratings

    Landing pages

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    A/B testing

    3.6
    36%
    10 Ratings
    N/A
    0 Ratings

    Mobile optimization

    1.8
    18%
    10 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    4.4
    44%
    18 Ratings
    N/A
    0 Ratings

    List management

    5.8
    58%
    9 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.2
    62%
    9 Ratings
    N/A
    0 Ratings

    Lead Management

    4.7

    ClickDimensions

    47%

    Phonexa

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 4/4 features

    Lead nurturing

    7.0
    70%
    9 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    5.0
    50%
    9 Ratings
    N/A
    0 Ratings

    Data quality management

    3.0
    30%
    8 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    4.0
    40%
    7 Ratings
    N/A
    0 Ratings

    Campaign Management

    2.5

    ClickDimensions

    25%

    Phonexa

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Calendaring

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    1.0
    10%
    6 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    5.5

    ClickDimensions

    55%

    Phonexa

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Social sharing and campaigns

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Social profile integration

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    2.6

    ClickDimensions

    26%

    Phonexa

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 3/3 features

    Dashboards

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Standard reports

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Custom reports

    3.8
    38%
    7 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    4.4

    ClickDimensions

    44%

    Phonexa

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 6/6 features

    API

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Customizability

    2.3
    23%
    7 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    7.2
    72%
    10 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Phonexa is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    2.0

    ClickDimensions

    20%
    10 Ratings
    8.7

    Phonexa

    87%
    3 Ratings

    Likelihood to Renew

    9.0

    ClickDimensions

    90%
    1 Rating

    Phonexa

    N/A
    0 Ratings

    Usability

    5.0

    ClickDimensions

    50%
    3 Ratings

    Phonexa

    N/A
    0 Ratings

    Support Rating

    1.0

    ClickDimensions

    10%
    4 Ratings

    Phonexa

    N/A
    0 Ratings

    Likelihood to Recommend

    ClickDimensions

    ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
    Read full review

    Phonexa

    This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
    Read full review

    Pros

    ClickDimensions

    • The nurture campaign builder was great. Easy to use and to follow along with.
    • The drop and drag editor was easy to use and you could start using it with no training.
    • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
    Read full review

    Phonexa

    • Trouble shoots any technical issues that you may come in contact with.
    • Has made it user friendly for even those who are not too computer savvy.
    • Reporting feature has multiple view options dependent on what you're looking for.
    Read full review

    Cons

    ClickDimensions

    • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
    • Managing customer preferences and subscriptions felt extremely convoluted
    • Interfaces generally not intuitive
    • Reporting was not in the class of competitors
    • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
    Read full review

    Phonexa

    • Adding a how to guide for all the hundreds of features it has.
    Read full review

    Pricing Details

    ClickDimensions

    Starting Price

    Editions & Modules

    ClickDimensions editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Phonexa

      Starting Price

      Editions & Modules

      Phonexa editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        ClickDimensions

        I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
        Read full review

        Phonexa

        No answers on this topic

        Usability

        ClickDimensions

        I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
        Read full review

        Phonexa

        No answers on this topic

        Support Rating

        ClickDimensions

        You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
        Read full review

        Phonexa

        No answers on this topic

        Alternatives Considered

        ClickDimensions

        Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
        Read full review

        Phonexa

        No answers on this topic

        Return on Investment

        ClickDimensions

        • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
        • Lead scoring helps develop more qualified leads.
        Read full review

        Phonexa

        • Increased business opportunities.
        • Built/analyzed the competition.
        Read full review

        Screenshots

        Add comparison