What users are saying about
4 Ratings
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Score 7.5 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cloud 9 Software

Cloud 9 Software is web based and runs fast for our office without any complications. I would say I do more clicking with the mouse having to move from different screens and closing screens that has been a negative for me.
Stephanie Grates | TrustRadius Reviewer

SimplePractice

I have been able to use Simple Practice exactly the way that I intended to and would highly recommend to anyone else, especially those in my profession where other programs are not created specifically for the profession. I've been able to customize everything to exactly what I need in my business.
Emily Williams | TrustRadius Reviewer

Pros

Cloud 9 Software

  • Customer Service rarely has any hold time, which is seriously important.
  • Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021.
  • All printers and scanners can be easily accessed from any computer.
  • Without networking/servers any computer can be easily replaced without paying an IT to set it up.
  • Tablet-Friendly.
Anonymous | TrustRadius Reviewer

SimplePractice

No answers on this topic

Cons

Cloud 9 Software

  • Editing photos
  • Less clicking to load things
  • Timeline feature to chart entry screen
Cheslie Clark | TrustRadius Reviewer

SimplePractice

  • Would like more usability on the app.
Emily Williams | TrustRadius Reviewer

Support Rating

Cloud 9 Software

No score
No answers yet
No answers on this topic

SimplePractice

SimplePractice 9.0
Based on 2 answers
I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
Emily Williams | TrustRadius Reviewer

Alternatives Considered

Cloud 9 Software

OrthoTrac for us became very slow and it became complicated with our fact paced office. We selected Cloud 9 [Software] due to it being web based and it runs very smoothly for our practice.
Stephanie Grates | TrustRadius Reviewer

SimplePractice

No answers on this topic

Return on Investment

Cloud 9 Software

  • Our office has overall been able to move at a faster pace.
Kayla Gilmer | TrustRadius Reviewer

SimplePractice

  • Not overly expensive to use.
  • No drawbacks.
Emily Williams | TrustRadius Reviewer

Pricing Details

Cloud 9 Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cloud 9 Software Editions & Modules

Additional Pricing Details

SimplePractice

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SimplePractice Editions & Modules

Edition
Essential Plan$39.001
Professional Plan$59.001
  1. per month
Additional Pricing Details
Essential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).

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