What users are saying about
101 Ratings
23 Ratings
101 Ratings
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Score 7.8 out of 100
23 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Preview Dialer

    CloudApp

    Feature Set Not Supported
    N/A
    5.2

    ConnectAndSell

    52%
    ConnectAndSell ranks higher in 4/4 features

    Contact preview

    N/A
    0 Ratings
    6.1
    61%
    9 Ratings

    Dialer-CRM integration

    N/A
    0 Ratings
    2.3
    23%
    9 Ratings

    Call notes & tags

    N/A
    0 Ratings
    6.1
    61%
    9 Ratings

    Automatic call logging

    N/A
    0 Ratings
    6.1
    61%
    9 Ratings

    Core Dialer

    CloudApp

    Feature Set Not Supported
    N/A
    4.9

    ConnectAndSell

    49%
    ConnectAndSell ranks higher in 7/7 features

    Outbound dialing

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    Inbound routing

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    Custom caller ID

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    Click-to-call

    N/A
    0 Ratings
    5.1
    51%
    8 Ratings

    Recorded voicemail drop

    N/A
    0 Ratings
    2.3
    23%
    7 Ratings

    Dialer contact import

    N/A
    0 Ratings
    2.3
    23%
    8 Ratings

    Campaign & list management

    N/A
    0 Ratings
    6.1
    61%
    9 Ratings

    Call Follow-up and Quality Assurance

    CloudApp

    Feature Set Not Supported
    N/A
    5.8

    ConnectAndSell

    58%
    ConnectAndSell ranks higher in 3/3 features

    Follow-up calls

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    Dialer reporting & analytics

    N/A
    0 Ratings
    4.1
    41%
    9 Ratings

    Dialer compliance

    N/A
    0 Ratings
    6.1
    61%
    8 Ratings

    Attribute Ratings

    • CloudApp is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • ConnectAndSell is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    6.8

    CloudApp

    68%
    29 Ratings
    5.2

    ConnectAndSell

    52%
    10 Ratings

    Likelihood to Renew

    9.1

    CloudApp

    91%
    1 Rating
    8.2

    ConnectAndSell

    82%
    1 Rating

    Usability

    8.2

    CloudApp

    82%
    2 Ratings

    ConnectAndSell

    N/A
    0 Ratings

    Support Rating

    9.1

    CloudApp

    91%
    4 Ratings
    10.0

    ConnectAndSell

    100%
    4 Ratings

    Implementation Rating

    8.2

    CloudApp

    82%
    2 Ratings

    ConnectAndSell

    N/A
    0 Ratings

    Likelihood to Recommend

    CloudApp

    I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
    Anonymous | TrustRadius Reviewer

    ConnectAndSell

    If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.
    Anonymous | TrustRadius Reviewer

    Pros

    CloudApp

    • Capturing specific contents in video format instead of getting recorded the whole screen
    • Customizing the contents of any video or screenshots and annoting in terms of user's need
    • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
    • Getting more customized settings while uploading or editing screenshots to look the content more readable
    Anonymous | TrustRadius Reviewer

    ConnectAndSell

    • Builds lead lists.
    • Maximizes connections with prospects.
    • Provides guidance for how to approach future prospects.
    • Leaves strategic voicemails for prospects.
    • Sends emails based on programmable metrics.
    Leo Woods | TrustRadius Reviewer

    Cons

    CloudApp

    • Can get buggy or slow to load when you have a large library of media saved
    • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
    Veronika Vebere | TrustRadius Reviewer

    ConnectAndSell

    • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
    • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
    • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
    Kevin Knudsen | TrustRadius Reviewer

    Pricing Details

    CloudApp

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $10 1 Seat

    CloudApp Editions & Modules

    Edition
    Pro$10.001
    Team$20.002
    1. 1 Seat
    2. 2 Seats
    Additional Pricing Details

    ConnectAndSell

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $6,000

    Starting Price

    ConnectAndSell Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    CloudApp

    CloudApp 9.1
    Based on 1 answer
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Phillip Guye | TrustRadius Reviewer

    ConnectAndSell

    ConnectAndSell 8.2
    Based on 1 answer
    For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
    Steve Richard | TrustRadius Reviewer

    Usability

    CloudApp

    CloudApp 8.2
    Based on 2 answers
    I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
    Phillip Guye | TrustRadius Reviewer

    ConnectAndSell

    No score
    No answers yet
    No answers on this topic

    Support Rating

    CloudApp

    CloudApp 9.1
    Based on 4 answers
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Phillip Guye | TrustRadius Reviewer

    ConnectAndSell

    ConnectAndSell 10.0
    Based on 4 answers
    I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
    Leo Woods | TrustRadius Reviewer

    Implementation Rating

    CloudApp

    CloudApp 8.2
    Based on 2 answers
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Phillip Guye | TrustRadius Reviewer

    ConnectAndSell

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    CloudApp

    I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
    Anonymous | TrustRadius Reviewer

    ConnectAndSell

    We have moved to Salesloft. Salesloft gave us greater visibility into performance metrics and integrated with more software which in turn helped streamline our business.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CloudApp

    • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
    • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
    • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
    • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
    Andrew Clark | TrustRadius Reviewer

    ConnectAndSell

    • It gives you greater potential to lock in a client, but I'm not sure from my end if this ROI is worth the headaches. It has a lot of work before it can become a truly reliable source for outbounding.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison