What users are saying about
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 101 reviews and ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.7 out of 100
Based on 23 reviews and ratings
Feature Set Ratings
Preview Dialer
CloudApp
Feature Set Not Supported
N/A
5.2
ConnectAndSell
52%
ConnectAndSell ranks higher in 4/4 features
ConnectAndSell ranks higher in 4/4 features
Contact preview
N/A
0 Ratings
6.1
61%
9 Ratings
Dialer-CRM integration
N/A
0 Ratings
2.3
23%
9 Ratings
Call notes & tags
N/A
0 Ratings
6.1
61%
9 Ratings
Automatic call logging
N/A
0 Ratings
6.1
61%
9 Ratings
Core Dialer
CloudApp
Feature Set Not Supported
N/A
4.9
ConnectAndSell
49%
ConnectAndSell ranks higher in 7/7 features
ConnectAndSell ranks higher in 7/7 features
Outbound dialing
N/A
0 Ratings
7.1
71%
9 Ratings
Inbound routing
N/A
0 Ratings
4.1
41%
4 Ratings
Custom caller ID
N/A
0 Ratings
7.1
71%
9 Ratings
Click-to-call
N/A
0 Ratings
5.1
51%
8 Ratings
Recorded voicemail drop
N/A
0 Ratings
2.3
23%
7 Ratings
Dialer contact import
N/A
0 Ratings
2.3
23%
8 Ratings
Campaign & list management
N/A
0 Ratings
6.1
61%
9 Ratings
Call Follow-up and Quality Assurance
CloudApp
Feature Set Not Supported
N/A
5.8
ConnectAndSell
58%
ConnectAndSell ranks higher in 3/3 features
ConnectAndSell ranks higher in 3/3 features
Follow-up calls
N/A
0 Ratings
7.1
71%
9 Ratings
Dialer reporting & analytics
N/A
0 Ratings
4.1
41%
9 Ratings
Dialer compliance
N/A
0 Ratings
6.1
61%
8 Ratings
Attribute Ratings
- CloudApp is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
- ConnectAndSell is rated higher in 1 area: Support Rating
Likelihood to Recommend
6.8
CloudApp
68%
29 Ratings
5.2
ConnectAndSell
52%
10 Ratings
Likelihood to Renew
9.1
CloudApp
91%
1 Rating
8.2
ConnectAndSell
82%
1 Rating
Usability
8.2
CloudApp
82%
2 Ratings
ConnectAndSell
N/A
0 Ratings
Support Rating
9.1
CloudApp
91%
4 Ratings
10.0
ConnectAndSell
100%
4 Ratings
Implementation Rating
8.2
CloudApp
82%
2 Ratings
ConnectAndSell
N/A
0 Ratings
Likelihood to Recommend
CloudApp
I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employeesConnectAndSell
If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.

Verified User
Analyst in Sales
Market Research Company, 201-500 employeesPros
CloudApp
- Capturing specific contents in video format instead of getting recorded the whole screen
- Customizing the contents of any video or screenshots and annoting in terms of user's need
- Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
- Getting more customized settings while uploading or editing screenshots to look the content more readable

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employeesConnectAndSell
- Builds lead lists.
- Maximizes connections with prospects.
- Provides guidance for how to approach future prospects.
- Leaves strategic voicemails for prospects.
- Sends emails based on programmable metrics.
Senior Director Corporate Sponsorship
ACP ProductionsEvents Services, 11-50 employees
Cons
CloudApp
- Can get buggy or slow to load when you have a large library of media saved
- The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
Inbound Marketing Manager
SendibleInternet, 11-50 employees
ConnectAndSell
- One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
- The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
- We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
Enterprise Account Development Manager
KeyedIn Solutions, Inc.Computer Software, 51-200 employees
Pricing Details
CloudApp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$10 1 Seat
CloudApp Editions & Modules
Edition
Pro | $10.001 |
---|---|
Team | $20.002 |
- 1 Seat
- 2 Seats
Additional Pricing Details
—ConnectAndSell
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$6,000
Starting Price
—ConnectAndSell Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
CloudApp
CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
ConnectAndSell
ConnectAndSell 8.2
Based on 1 answer
For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
Founder
VorsightBPProfessional Training & Coaching, 11-50 employees
Usability
CloudApp
CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
ConnectAndSell
No score
No answers yet
No answers on this topic
Support Rating
CloudApp
CloudApp 9.1
Based on 4 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
ConnectAndSell
ConnectAndSell 10.0
Based on 4 answers
I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
Senior Director Corporate Sponsorship
ACP ProductionsEvents Services, 11-50 employees
Implementation Rating
CloudApp
CloudApp 8.2
Based on 2 answers
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
ConnectAndSell
No score
No answers yet
No answers on this topic
Alternatives Considered
CloudApp
I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesConnectAndSell

Verified User
Manager in Sales
Transportation/Trucking/Railroad Company, 501-1000 employeesReturn on Investment
CloudApp
- Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
- Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
- Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
- Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Chief Growth Officer
Visible.vcComputer Software, 1-10 employees
ConnectAndSell
- It gives you greater potential to lock in a client, but I'm not sure from my end if this ROI is worth the headaches. It has a lot of work before it can become a truly reliable source for outbounding.

Verified User
Employee in Sales
Computer Software Company, 51-200 employees