What users are saying about
2 Ratings
9 Ratings
2 Ratings
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Score 8 out of 100
9 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Cloud PBX

    10.0

    CloudCall

    100%

    Kixie

    Feature Set Not Supported
    N/A
    CloudCall ranks higher in 5/5 features

    Hosted PBX

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    User templates

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Call reports

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Directory of employee names

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Call Management

    9.6

    CloudCall

    96%

    Kixie

    Feature Set Not Supported
    N/A
    CloudCall ranks higher in 5/5 features

    Answering rules

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Call recording

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Call park

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call screening

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Message alerts

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    VoIP system collaboration

    9.0

    CloudCall

    90%

    Kixie

    Feature Set Not Supported
    N/A
    CloudCall ranks higher in 2/2 features

    Audio conferencing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Instant messaging

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile apps

    7.0

    CloudCall

    70%

    Kixie

    Feature Set Not Supported
    N/A
    CloudCall ranks higher in 1/1 features

    Mobile app for iOS

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • CloudCall is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    CloudCall

    80%
    1 Rating
    6.0

    Kixie

    60%
    2 Ratings

    Support Rating

    10.0

    CloudCall

    100%
    2 Ratings

    Kixie

    N/A
    0 Ratings

    Likelihood to Recommend

    CloudCall

    CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
    Anonymous | TrustRadius Reviewer

    Kixie

    Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
    Anonymous | TrustRadius Reviewer

    Pros

    CloudCall

    • Innovation- has technology that a lot of competitors don't
    • customer service and support
    Anonymous | TrustRadius Reviewer

    Kixie

    • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
    • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
    • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
    Adam Montgomery | TrustRadius Reviewer

    Cons

    CloudCall

    • The service on their app is not the best
    • The texting platform can always improve
    Anonymous | TrustRadius Reviewer

    Kixie

    • "Power Dialer" doesn't work all the time.
    • Only records; doesn't give any type of analysis.
    • Getting your account set up correctly can be confusing.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    CloudCall

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    CloudCall Editions & Modules

    Additional Pricing Details

    Kixie

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $29 per user

    Kixie Editions & Modules

    Edition
    Integrated$291
    Enterprise$551
    1. per user
    Additional Pricing Details

    Support Rating

    CloudCall

    CloudCall 10.0
    Based on 2 answers
    Customer support is always responsive and timely.
    Anonymous | TrustRadius Reviewer

    Kixie

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    CloudCall

    CloudCall is much better and easier functionality with more options.
    Anonymous | TrustRadius Reviewer

    Kixie

    Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.
    Adam Montgomery | TrustRadius Reviewer

    Return on Investment

    CloudCall

    • Call recordings have become useful in our business
    • Notes autolog in bullhorn
    Anonymous | TrustRadius Reviewer

    Kixie

    • Negative- the "Power Dialer" doesn't load
    • Negative- missed calls because not loading correctly
    • Positive- can call anyone with a click of a button
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison