Likelihood to Recommend
Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
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It's definitely one of the leading ETL tools, and it's the best ETL tool to use with SAP integration. If you use
, then you should think about Data Services as your primary ETL tool.
Read full review Pros Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty". Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM. Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean. Read full review Integration with SAP ERP/ECC works really well. A lot of flexibility in data creation, with different types of communication capabilities like BAPIs, IDocs, and Batch input. Reliable and consistent results and easily enforceable data templates. Read full review Cons I would love to have a multi-user mode. I realize this very difficult though given I as an admin can see records my peers cannot. Read full review Debugging is not very easy. When one wants to see the flow of data from one Query to another, the process is not very smooth and efficient. A lot of functions do not behave the way they should. I have faced problems with the count() function. I have faced problems while loading Excel files. The same set of options will work in one case but not in the other. Read full review Likelihood to Renew
We spend enough money on
that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
Read full review Usability
Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
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I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
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As other SAP products, there is excellent support by SAP on this tool. You can access the SAP Help portal in order to give support either from the huge community or directly from SAP.
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For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed.
I wish I had done this months before given how little of my time it actually took. Read full review Alternatives Considered
CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
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You cannot afford to run your business on questionable data. With SAP® Data Services software, you can access, transform, and connect data to fuel your critical business processes. Together, these enterprise-class solutions enable data integration and data quality, providing the right level of insight across your business so you can make better decisions and operate more effectively.SAP Data Services was previously known as SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator.
Read full review Return on Investment Neglected and not used due to destructive automation Fear of cleaning up data Not wanting a human to do proper cleansing Read full review Very positive impact in jobs maintenance since support auto-documentation. Great impact on learning curve. Great results in our Data Quality Projects. Read full review ScreenShots