Cofense Triage vs. VMware Carbon Black EDR

The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors

Incentivized

We are able to check if any phishing link was visited by the user or not. To check for the whether any file is executed on the machine or not. To check on which port connections are being made by the machine. To create custom watchlist for alert to be investigated by an analyst. To check every process executed in the machine for a specified range.

Incentivized

• Separating links and attachments contained in the email, and checking to see if they are known malicious.
• Clustering like emails to save time when responding.
• Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.

Incentivized

• Process tree view of endpoint activity
• Ability to pull files from host
• Threat Intelligence integration
• Isolate a host

Incentivized

• There are too many interdependent pieces which you have to acquire separately.
• I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
• We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.

Incentivized

• Number of false positive which are triggered due to threat feeds are sometimes more needs to be fine tuned by the client.
• In very rare scenarios processes are not captured properly.

Incentivized

Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.

Incentivized

The interface is easy and intuitive.

Incentivized

We've experienced zero downtime.

Incentivized

No slowness seen.

Incentivized

Training was through, relevant and easy to follow.

Incentivized

The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.

Incentivized

CB Response allows for a better view of what happened on the endpoint and provides more functionality out of the box then the FireEye Endpoint Security Product. CB Response allows you to basically have a remote connection into the CLI of an endpoint. This allows you to view the file system, run programs/scripts on the host, etc. FireEye Endpoint Security does not have this functionality.

Incentivized

We've experienced zero downtime

Incentivized

• Due to the integration potential, large amounts of time are saved on a daily basis.
• Incident response time has dropped due to the increased information available by having access to phishing emails directly.
• Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.

Incentivized

• It is helping to protect us from potential loss of revenue that would be caused by malware or a compromised account.
• It took some time in deploying in the environment , but that time is much worth it because of the results we are getting now.
• It helps in hunting, which help us check and protect our environment from any cyber attacks.

Incentivized