What users are saying about
Top Rated
92 Ratings
3 Ratings
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Score 9.2 out of 100
Top Rated
92 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Collective Health

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.
Rachel Friedlander-Holm | TrustRadius Reviewer

Zenefits

Because we are small, Zenefits is priced correctly and has all the features we need. Additionally, now that all of our employees are set up in there, and we have now built our systems around the platform it would be too hard to switch. If they had better customer service - I would easily recommend them to a colleague. However, because it is so hard to get issues solved it can be very frustrating so I would know that going in, and maybe go with a different platform if you're a larger or more complicated business. Our payroll needs are simple so relatively few issues come up. It is impossible to get a quick response from them.
Erin Leonard | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Collective Health
Zenefits
8.2
Employee demographic data
Collective Health
Zenefits
8.5
Employment history
Collective Health
Zenefits
8.5
Job profiles and administration
Collective Health
Zenefits
7.8
Workflow for transfers, promotions, pay raises, etc.
Collective Health
Zenefits
8.7
Organizational charting
Collective Health
Zenefits
8.4
Organization and location management
Collective Health
Zenefits
8.0
Compliance data (COBRA, OSHA, etc.)
Collective Health
Zenefits
7.6

Payroll Management

Collective Health
Zenefits
8.0
Pay calculation
Collective Health
Zenefits
7.7
Support for external payroll vendors
Collective Health
Zenefits
6.2
Off-cycle/On-Demand payment
Collective Health
Zenefits
7.0
Benefit plan administration
Collective Health
Zenefits
8.8
Direct deposit files
Collective Health
Zenefits
9.5
Salary revision and increment management
Collective Health
Zenefits
8.5
Reimbursement management
Collective Health
Zenefits
8.2

Leave and Attendance Management

Collective Health
Zenefits
8.8
Approval workflow
Collective Health
Zenefits
9.1
Balance details
Collective Health
Zenefits
8.8
Annual carry-forward and encashment
Collective Health
Zenefits
8.4

Employee Self Service

Collective Health
Zenefits
8.9
View and generate pay and benefit information
Collective Health
Zenefits
9.2
Update personal information
Collective Health
Zenefits
9.2
View company policy documentation
Collective Health
Zenefits
8.3
Employee recognition
Collective Health
Zenefits
9.3
View job history
Collective Health
Zenefits
8.5

Asset Management

Collective Health
Zenefits
7.5
Tracking of all physical assets
Collective Health
Zenefits
7.5

HR Reporting

Collective Health
Zenefits
7.1
Report builder
Collective Health
Zenefits
6.8
Pre-built reports
Collective Health
Zenefits
7.4
Ability to combine HR data with external data
Collective Health
Zenefits
7.3

Onboarding

Collective Health
Zenefits
8.5
New hire portal
Collective Health
Zenefits
8.6
Manager tracking tools
Collective Health
Zenefits
8.3

Performance and Goals

Collective Health
Zenefits
7.6
Corporate goal setting
Collective Health
Zenefits
9.1
Individual goal setting
Collective Health
Zenefits
7.6
Line-of sight-visibility
Collective Health
Zenefits
6.2
Performance tracking
Collective Health
Zenefits
7.5

Performance Management

Collective Health
Zenefits
7.6
Performance plans
Collective Health
Zenefits
6.8
Performance improvement plans
Collective Health
Zenefits
7.1
Review status tracking
Collective Health
Zenefits
8.7
Review reminders
Collective Health
Zenefits
8.2
Multiple review frequency
Collective Health
Zenefits
7.3

Succession Planning

Collective Health
Zenefits
7.2
Create succession plans/pools
Collective Health
Zenefits
7.0
Candidate ranking
Collective Health
Zenefits
7.0
Candidate search
Collective Health
Zenefits
7.9
Candidate development
Collective Health
Zenefits
6.8

Recruiting / ATS

Collective Health
Zenefits
8.0
Job Requisition Management
Collective Health
Zenefits
7.3
Company Website Posting
Collective Health
Zenefits
6.5
Publish to Social Media
Collective Health
Zenefits
8.0
Job Search Site Posting
Collective Health
Zenefits
7.3
Duplicate Candidate Prevention
Collective Health
Zenefits
9.1
Applicant Tracking
Collective Health
Zenefits
9.3
Notifications and Alerts
Collective Health
Zenefits
8.9

Pros

Collective Health

  • Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
  • Collective Health helps users locate the best medical provider and/or facility that is best for them
  • Collective Health provides quick and reliable support channels to users
Tolulope Lawal | TrustRadius Reviewer

Zenefits

  • On-boarding new hires- allowing newly hired employees to fill in their forms and upload supporting documents saves hours from their first day!
  • Time off tracking- the system auto calculates accrual however your company needs, and makes it easy for employees to manage their sick and vacation use.
  • The Business Intelligence section of Zenefits offers lots of helpful tools that new to HR professionals would find helpful as they set up features and processes for smaller companies.
Anonymous | TrustRadius Reviewer

Cons

Collective Health

  • Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.
Rachel Friedlander-Holm | TrustRadius Reviewer

Zenefits

  • While the Tech Support is fast to respond, the actual resolutions can take a while to come into play
  • In the Time and Attendance feature it allows people to clock in early from 30 minute unpaid breaks if they wish. Most TimeKeeper apps prevent you from ending a break early to comply with the law, switching to Zenefits actually increased our California meal break violations.
Brittany Martin, PHRca | TrustRadius Reviewer

Likelihood to Renew

Collective Health

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.7
Based on 4 answers
It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone
Rachel Hynes | TrustRadius Reviewer

Usability

Collective Health

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.2
Based on 1 answer
Easy to use. Staff loves the moble app.
Elisha Ritchey | TrustRadius Reviewer

Support Rating

Collective Health

Collective Health 9.0
Based on 1 answer
I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.
Rachel Friedlander-Holm | TrustRadius Reviewer

Zenefits

Zenefits 6.0
Based on 12 answers
I would give it a 5 rating because I've frequently had to reach out to support and have been given unclear or wrong answers. I've sent multiple emails and not received responses for days when they say a turnaround time of 24 hours, so that has been difficult as well. The quality of knowledge could be improved because I often have to wait longer to get a different person to tell me the answer.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Collective Health

The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.
Tolulope Lawal | TrustRadius Reviewer

Zenefits

Kronos and Zenefits are very different--it's almost hard to compare them because Kronos is designed for a much larger corporation. But honestly, Kronos really lied to us during the sales phase, as most of their system is hard-coded and cannot be changed based on a business. That's not a huge deal for a small company but when you get bigger that really matters. Zenefits is also not as easy to customize, but that fits their audience so it makes sense.
Sandy Nahra | TrustRadius Reviewer

Return on Investment

Collective Health

  • Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
  • Collective Health has significantly improved the experience of employees with the submission of medical expenses claims
Tolulope Lawal | TrustRadius Reviewer

Zenefits

  • Going paperless has saved me tons of time, its a good system but it could be better (more permission levels, customizable forms, better electronic signatures).
  • Our onboarding went very smoothly. When we had an employee that needed to change their account it was pretty easy to make that happen.
  • It would be great to have more levels of permissions, right now all of the hiring managers have to be admins so that they can adjust PTO balances for comp time.
Jennifer Paxton | TrustRadius Reviewer

Screenshots

Collective Health

Pricing Details

Collective Health

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8*

* per employee per month

Rating Summary

Likelihood to Recommend

Collective Health
9.0
Zenefits
7.1

Likelihood to Renew

Collective Health
Zenefits
8.7

Usability

Collective Health
Zenefits
8.2

Support Rating

Collective Health
9.0
Zenefits
6.0

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