What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 9 out of 100
6 Ratings
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Score 3.5 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

TradeGecko

Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell.You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants.'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system.If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
Wayne Spivak | TrustRadius Reviewer

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

TradeGecko

  • Multi-currency support
  • Integration with Xero
  • Multi-warehouse support
  • Internet-based solution
Anonymous | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

TradeGecko

  • Shopify integration doesn't work properly.
  • Reporting is dysfunctional.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CommerceHub

No score
No answers yet
No answers on this topic

TradeGecko

TradeGecko 10.0
Based on 1 answer
TG works well for us.
Anonymous | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

TradeGecko

TradeGecko 8.0
Based on 1 answer
TG is good and easy to use, but could be improved
Anonymous | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

TradeGecko

TradeGecko 1.0
Based on 1 answer
Support team just sends links to blog posts that are often out of date.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

TradeGecko

I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world.While TG has been at times very aggravating overall I'm more that satisfied given the clients operating parameters. No software solution is perfect - no matter what the software publisher says!
Wayne Spivak | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

TradeGecko

  • I have spent an inordinate amount of time getting them to see what realistic business rules are (not just for my client, but for business in general).
  • I believe their engineers, analysts and many of their customer service people need more real-life business experience since they truly don't understand concepts as simple as "sales pipeline" or as mentioned before, you don't recalculate sales tax when you are not the books of record.
Wayne Spivak | TrustRadius Reviewer

Screenshots

CommerceHub

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TradeGecko

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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