Cross Identity vs. Imprivata OneSign

Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

Incentivized

It's a very good tool for anyone in the industry who wants to deploy Multi Factor authentication to make their company safe and secure. It is best suited for companies where a majority of the workforce works in the field; and access to company data using internet can be a little risky. Imprivata One-sign will make the connection more secure and safe.

Incentivized

• Allows admins to enable single sign-on to additional applications without Imprivata services. After a quick training session with Imprivata, most admins are easily able to enable additional apps.
• Works well with many device types including Windows, IGEL, Teradici and many Linux based thin clients.
• High availability and failover. Imprivata's implementation of this was one of the most well thought out and easy to implement of any solutions in our stack. It works very similar to Active Directory, but requires no real config or settings to make it happen. Add an additional appliance and the enterprise is automatically synchronized. If an appliance goes down, client software is aware and automatically switched to another appliance.

Incentivized

• Building the application profiles is not always simple.
• Better application integration with Java would be beneficial.

Incentivized

Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

Incentivized

Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

Incentivized

None of the other toolsets offered Epic integration. I spent 9 months testing other SSO tools and found them to be slow and tied to specific tools and or workflows only. Imprivata OneSign was the only truly universal tool that I could find that was adaptable.

Incentivized

Contract terms are fine. No complaints there.

Incentivized

professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.

Incentivized

• Increase in security prevents lost revenue due to fines over security breaches.
• Easier password management allows for smaller tech team.

Incentivized