What users are saying about
2 Ratings
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Score 8 out of 100
40 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
SAP Business ByDesign
Customer data management / contact management
ConvergeHub
9.0
SAP Business ByDesign
Workflow management
ConvergeHub
9.0
SAP Business ByDesign
Territory management
ConvergeHub
8.0
SAP Business ByDesign
Opportunity management
ConvergeHub
9.0
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
SAP Business ByDesign
Contract management
ConvergeHub
8.0
SAP Business ByDesign
Quote & order management
ConvergeHub
9.0
SAP Business ByDesign
Interaction tracking
ConvergeHub
8.0
SAP Business ByDesign
Channel / partner relationship management
ConvergeHub
8.0
SAP Business ByDesign

Customer Service & Support

ConvergeHub
7.0
SAP Business ByDesign
Case management
ConvergeHub
7.0
SAP Business ByDesign

Marketing Automation

ConvergeHub
9.0
SAP Business ByDesign
Lead management
ConvergeHub
9.0
SAP Business ByDesign
Email marketing
ConvergeHub
9.0
SAP Business ByDesign

CRM Project Management

ConvergeHub
9.0
SAP Business ByDesign
Task management
ConvergeHub
9.0
SAP Business ByDesign
Billing and invoicing management
ConvergeHub
9.0
SAP Business ByDesign
Reporting
ConvergeHub
9.0
SAP Business ByDesign

CRM Reporting & Analytics

ConvergeHub
8.0
SAP Business ByDesign
Pipeline visualization
ConvergeHub
8.0
SAP Business ByDesign
Customizable reports
ConvergeHub
8.0
SAP Business ByDesign

Customization

ConvergeHub
7.5
SAP Business ByDesign
9.0
Custom fields
ConvergeHub
8.0
SAP Business ByDesign
API for custom integration
ConvergeHub
7.0
SAP Business ByDesign
9.0
Plug-ins
ConvergeHub
SAP Business ByDesign
9.0

Platform

ConvergeHub
9.0
SAP Business ByDesign
Mobile access
ConvergeHub
9.0
SAP Business ByDesign

Security

ConvergeHub
9.0
SAP Business ByDesign
9.3
Role-based user permissions
ConvergeHub
9.0
SAP Business ByDesign
9.5
Single sign-on capability
ConvergeHub
SAP Business ByDesign
9.0

Payroll Management

ConvergeHub
SAP Business ByDesign
8.4
Benefit plan administration
ConvergeHub
SAP Business ByDesign
4.5
Direct deposit files
ConvergeHub
SAP Business ByDesign
9.1
Salary revision and increment management
ConvergeHub
SAP Business ByDesign
10.0
Reimbursement management
ConvergeHub
SAP Business ByDesign
10.0

Reporting & Analytics

ConvergeHub
SAP Business ByDesign
9.0
Dashboards
ConvergeHub
SAP Business ByDesign
8.6
Standard reports
ConvergeHub
SAP Business ByDesign
9.0
Custom reports
ConvergeHub
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

ConvergeHub
SAP Business ByDesign
8.6
Accounts payable
ConvergeHub
SAP Business ByDesign
9.0
Accounts receivable
ConvergeHub
SAP Business ByDesign
9.0
Global Financial Support
ConvergeHub
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
ConvergeHub
SAP Business ByDesign
9.0
Intercompany Accounting
ConvergeHub
SAP Business ByDesign
8.5
Localizations
ConvergeHub
SAP Business ByDesign
8.1
Journals and Reconciliations
ConvergeHub
SAP Business ByDesign
8.5
Enterprise Accounting
ConvergeHub
SAP Business ByDesign
9.0
Configurable Accounting
ConvergeHub
SAP Business ByDesign
9.0
Centralized Rules Framework
ConvergeHub
SAP Business ByDesign
8.0
Standardized Processes
ConvergeHub
SAP Business ByDesign
8.0

Inventory Management

ConvergeHub
SAP Business ByDesign
9.0
Inventory tracking
ConvergeHub
SAP Business ByDesign
9.0
Automatic reordering
ConvergeHub
SAP Business ByDesign
10.0
Location management
ConvergeHub
SAP Business ByDesign
8.0
Manufacturing module
ConvergeHub
SAP Business ByDesign
9.0

Order Management

ConvergeHub
SAP Business ByDesign
8.4
Pricing
ConvergeHub
SAP Business ByDesign
9.0
Order entry
ConvergeHub
SAP Business ByDesign
9.0
Credit card processing
ConvergeHub
SAP Business ByDesign
4.5
Cost of goods sold
ConvergeHub
SAP Business ByDesign
9.0
Order Orchestration
ConvergeHub
SAP Business ByDesign
9.0
End-to-end order visibility
ConvergeHub
SAP Business ByDesign
10.0
Order exception Resolution
ConvergeHub
SAP Business ByDesign
8.0

Subledger and Financial Process

ConvergeHub
SAP Business ByDesign
9.1
Automated Invoice Processing
ConvergeHub
SAP Business ByDesign
9.0
Shared Services Payments
ConvergeHub
SAP Business ByDesign
9.0
Billings Management
ConvergeHub
SAP Business ByDesign
8.5
Customer Receipt Applications
ConvergeHub
SAP Business ByDesign
9.0
Customer Collections
ConvergeHub
SAP Business ByDesign
9.0
Revenue Recognition
ConvergeHub
SAP Business ByDesign
9.0
Cash Management
ConvergeHub
SAP Business ByDesign
9.0
Asset Management
ConvergeHub
SAP Business ByDesign
9.0
Travel & Expense Management
ConvergeHub
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
ConvergeHub
SAP Business ByDesign
10.0
Period Close
ConvergeHub
SAP Business ByDesign
9.0
Transactions Tax
ConvergeHub
SAP Business ByDesign
8.0
Subledger Reconciliations
ConvergeHub
SAP Business ByDesign
9.0

Project Financial Management

ConvergeHub
SAP Business ByDesign
9.0
Budgeting and Forecasting
ConvergeHub
SAP Business ByDesign
10.0
Project Costing
ConvergeHub
SAP Business ByDesign
9.0
Cost Capture
ConvergeHub
SAP Business ByDesign
9.0
Capital Project Management
ConvergeHub
SAP Business ByDesign
9.0
Customer Invoicing
ConvergeHub
SAP Business ByDesign
9.0
Customer Contract Compliance
ConvergeHub
SAP Business ByDesign
8.0
Project Revenue Recognition
ConvergeHub
SAP Business ByDesign
9.0
Project Financial Performance Analysis
ConvergeHub
SAP Business ByDesign
9.0
Project Financials Dashboard
ConvergeHub
SAP Business ByDesign
9.0
Real-time Financial Reporting
ConvergeHub
SAP Business ByDesign
9.0
Embedded Business Intelligence
ConvergeHub
SAP Business ByDesign
9.0
Project Planning Collaboration
ConvergeHub
SAP Business ByDesign
9.0

Project Execution Management

ConvergeHub
SAP Business ByDesign
8.3
Project Planning and Scheduling
ConvergeHub
SAP Business ByDesign
9.0
Project Manager Dashboard
ConvergeHub
SAP Business ByDesign
9.0
Resource Manager Dashboard
ConvergeHub
SAP Business ByDesign
8.0
Task Insight for Project Managers
ConvergeHub
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
ConvergeHub
SAP Business ByDesign
8.0
Team Member Task Collaboration
ConvergeHub
SAP Business ByDesign
8.0
Real-Time Project Reporting
ConvergeHub
SAP Business ByDesign
8.0

Grants Management

ConvergeHub
SAP Business ByDesign
10.0
Award Lifecycle Management
ConvergeHub
SAP Business ByDesign
10.0
Spending Control
ConvergeHub
SAP Business ByDesign
10.0
Billing
ConvergeHub
SAP Business ByDesign
10.0

Procurement

ConvergeHub
SAP Business ByDesign
8.0
Sourcing Analysis
ConvergeHub
SAP Business ByDesign
8.0
Bids Analyzed and Compared
ConvergeHub
SAP Business ByDesign
8.0
Invoice Automated Matching
ConvergeHub
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
ConvergeHub
SAP Business ByDesign
8.0
Spend Compliance Management
ConvergeHub
SAP Business ByDesign
8.0
Supplier Management
ConvergeHub
SAP Business ByDesign
8.0

Logistics

ConvergeHub
SAP Business ByDesign
9.0
Inventory Visibility
ConvergeHub
SAP Business ByDesign
9.0
Warehouse Workforce Management
ConvergeHub
SAP Business ByDesign
9.0

Manufacturing

ConvergeHub
SAP Business ByDesign
8.9
Production Process Design
ConvergeHub
SAP Business ByDesign
9.0
Supply Chain Business Flows
ConvergeHub
SAP Business ByDesign
9.0
Production Management
ConvergeHub
SAP Business ByDesign
9.0
Contracted Manufacturing Management
ConvergeHub
SAP Business ByDesign
10.0
Configuration Management
ConvergeHub
SAP Business ByDesign
8.0
Work Definition
ConvergeHub
SAP Business ByDesign
10.0
Work Execution
ConvergeHub
SAP Business ByDesign
8.0
Advanced Fulfillment
ConvergeHub
SAP Business ByDesign
8.0
Manufacturing Costs
ConvergeHub
SAP Business ByDesign
9.0

Supply Chain

ConvergeHub
SAP Business ByDesign
8.5
Forecasting
ConvergeHub
SAP Business ByDesign
9.0
Inventory Planning
ConvergeHub
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
ConvergeHub
SAP Business ByDesign
8.0
Performance Monitoring
ConvergeHub
SAP Business ByDesign
8.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

SAP Business ByDesign Editions & Modules

Additional Pricing Details
SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
SAP Business ByDesign
9.5

Likelihood to Renew

ConvergeHub
SAP Business ByDesign
9.0

Usability

ConvergeHub
SAP Business ByDesign
8.0

Support Rating

ConvergeHub
SAP Business ByDesign
9.0

Implementation Rating

ConvergeHub
SAP Business ByDesign
8.0

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