What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 6 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 20 reviews and ratings
Feature Set Ratings
Preview Dialer
Convirza
Feature Set Not Supported
N/A

7.7
PhoneBurner
77%
PhoneBurner ranks higher in 4/4 features
PhoneBurner ranks higher in 4/4 features
Contact preview
N/A
0 Ratings

8.4
84%
8 Ratings
Dialer-CRM integration
N/A
0 Ratings

6.9
69%
7 Ratings
Call notes & tags
N/A
0 Ratings

6.7
67%
7 Ratings
Automatic call logging
N/A
0 Ratings

8.8
88%
8 Ratings
Core Dialer
Convirza
Feature Set Not Supported
N/A

9.0
PhoneBurner
90%
PhoneBurner ranks higher in 7/7 features
PhoneBurner ranks higher in 7/7 features
Outbound dialing
N/A
0 Ratings

9.0
90%
8 Ratings
Inbound routing
N/A
0 Ratings

8.7
87%
4 Ratings
Custom caller ID
N/A
0 Ratings

8.9
89%
7 Ratings
Click-to-call
N/A
0 Ratings

9.0
90%
6 Ratings
Recorded voicemail drop
N/A
0 Ratings

9.1
91%
7 Ratings
Dialer contact import
N/A
0 Ratings

9.2
92%
7 Ratings
Campaign & list management
N/A
0 Ratings

9.0
90%
7 Ratings
Call Follow-up and Quality Assurance
Convirza
Feature Set Not Supported
N/A

9.0
PhoneBurner
90%
PhoneBurner ranks higher in 3/3 features
PhoneBurner ranks higher in 3/3 features
Follow-up calls
N/A
0 Ratings

9.2
92%
7 Ratings
Dialer reporting & analytics
N/A
0 Ratings

8.8
88%
8 Ratings
Dialer compliance
N/A
0 Ratings

9.1
91%
7 Ratings
Attribute Ratings
- Convirza is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.3
Convirza
93%
5 Ratings

7.2
PhoneBurner
72%
8 Ratings
Usability
Convirza
N/A
0 Ratings

9.3
PhoneBurner
93%
3 Ratings
Support Rating
Convirza
N/A
0 Ratings

8.7
PhoneBurner
87%
5 Ratings
Likelihood to Recommend
Convirza
If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
Marketing Manager
TAB BankBanking, 201-500 employees
PhoneBurner
I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
Senior Account Manager
Foyr NeoArchitecture & Planning, 201-500 employees
Pros
Convirza
- Allows clients to track & even listen to all the calls that come in through call-tracking.
- Once you understand how it works, the interface is very easy to navigate to pull up client reports.
- It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
Director of Sales
RSVP PublicationsMarketing & Advertising, 1-10 employees
PhoneBurner
- PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
- The amount of time it takes to get through a list of calls has almost been cut in half.
- The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
VP of Sales
Best CompanyMarketing & Advertising, 51-200 employees
Cons
Convirza
- Dynamic call tracking

Verified User
Executive in Marketing
Medical Device Company, 501-1000 employeesPhoneBurner
- Could be a little better on the pricing.
- Could offer a better central administrative function.
- Could provide more updates to the app.

Verified User
Engineer in Information Technology
Transportation/Trucking/Railroad Company, 201-500 employeesPricing Details
Convirza
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Convirza Editions & Modules
—
Additional Pricing Details
—PhoneBurner
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$149 per user, per month
PhoneBurner Editions & Modules
Edition
Unlimited - 1 user | $149.001 |
---|
- per user, per month
Additional Pricing Details
No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.Usability
Convirza
No score
No answers yet
No answers on this topic
PhoneBurner
PhoneBurner 9.3
Based on 3 answers
PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
Analista de banco de dados
IBMInformation Technology & Services, 10,001+ employees
Support Rating
Convirza
No score
No answers yet
No answers on this topic
PhoneBurner
PhoneBurner 8.7
Based on 5 answers
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
Shipping Consultant
UnishippersTransportation/Trucking/Railroad, 1-10 employees
Alternatives Considered
Convirza
Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.
Owner
Medium Blue Search Engine MarketingMarketing & Advertising, 11-50 employees
PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
Senior Account Manager
Foyr NeoArchitecture & Planning, 201-500 employees
Return on Investment
Convirza
- It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.

Verified User
Administrator in Marketing
Marketing & Advertising Company, 1-10 employeesPhoneBurner
- [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
- [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.

Verified User
Director in Marketing
Computer Software Company, 51-200 employees