Convirza vs PhoneBurner

What users are saying about

Score 9.3 out of 10

Based on 6 reviews and ratings

Score 7.2 out of 10

Based on 20 reviews and ratings

Feature Set Ratings

Preview Dialer

Convirza

Feature Set Not Supported

N/A

7.7

PhoneBurner

77%

PhoneBurner ranks higher in 4/4 features

Contact preview

N/A

0 Ratings

8.4

84%

8 Ratings

Dialer-CRM integration

N/A

0 Ratings

6.9

69%

7 Ratings

Call notes & tags

N/A

0 Ratings

6.7

67%

7 Ratings

Automatic call logging

N/A

0 Ratings

8.8

88%

8 Ratings

Core Dialer

Convirza

Feature Set Not Supported

N/A

9.0

PhoneBurner

90%

PhoneBurner ranks higher in 7/7 features

Outbound dialing

N/A

0 Ratings

9.0

90%

8 Ratings

Inbound routing

N/A

0 Ratings

8.7

87%

4 Ratings

Custom caller ID

N/A

0 Ratings

8.9

89%

7 Ratings

Click-to-call

N/A

0 Ratings

9.0

90%

6 Ratings

Recorded voicemail drop

N/A

0 Ratings

9.1

91%

7 Ratings

Dialer contact import

N/A

0 Ratings

9.2

92%

7 Ratings

Campaign & list management

N/A

0 Ratings

9.0

90%

7 Ratings

Call Follow-up and Quality Assurance

Convirza

Feature Set Not Supported

N/A

9.0

PhoneBurner

90%

PhoneBurner ranks higher in 3/3 features

Follow-up calls

N/A

0 Ratings

9.2

92%

7 Ratings

Dialer reporting & analytics

N/A

0 Ratings

8.8

88%

8 Ratings

Dialer compliance

N/A

0 Ratings

9.1

91%

7 Ratings

Attribute Ratings

Convirza is rated higher in 1 area: Likelihood to Recommend

Convirza

93%

5 Ratings

7.2

PhoneBurner

72%

8 Ratings

Convirza

N/A

0 Ratings

9.3

PhoneBurner

93%

3 Ratings

Convirza

N/A

0 Ratings

8.7

PhoneBurner

87%

5 Ratings

Pros

Allows clients to track & even listen to all the calls that come in through call-tracking.
Once you understand how it works, the interface is very easy to navigate to pull up client reports.
It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.

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Michelle Bohm

Director of Sales

RSVP PublicationsMarketing & Advertising, 1-10 employees

View all 5 answers on this topic

PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
The amount of time it takes to get through a list of calls has almost been cut in half.
The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.

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Nathan Newman

VP of Sales

Best CompanyMarketing & Advertising, 51-200 employees

View all 8 answers on this topic

Cons

Dynamic call tracking

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Verified User

Executive in Marketing

Medical Device Company, 501-1000 employees

View all 5 answers on this topic

Could be a little better on the pricing.
Could offer a better central administrative function.
Could provide more updates to the app.

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Verified User

Engineer in Information Technology

Transportation/Trucking/Railroad Company, 201-500 employees

View all 8 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Convirza Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$149 per user, per month

PhoneBurner Editions & Modules

Edition

Unlimited - 1 user	$149.00¹

per user, per month

Additional Pricing Details

No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.

Usability

No score

No answers yet

No answers on this topic

PhoneBurner 9.3

Based on 3 answers

PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.

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Julia Carmargo

Analista de banco de dados

IBMInformation Technology & Services, 10,001+ employees

View all 3 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

PhoneBurner 8.7

Based on 5 answers

Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.

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Erin Miller

Shipping Consultant

UnishippersTransportation/Trucking/Railroad, 1-10 employees

View all 5 answers on this topic

Alternatives Considered

Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.

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Scott Buresh

Owner

Medium Blue Search Engine MarketingMarketing & Advertising, 11-50 employees

View all 5 answers on this topic

We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.

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JUNE REY RAMIREZ

Senior Account Manager

Foyr NeoArchitecture & Planning, 201-500 employees

View all 8 answers on this topic

Return on Investment

It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.

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Verified User

Administrator in Marketing

Marketing & Advertising Company, 1-10 employees

View all 5 answers on this topic

[I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
[I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.

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Verified User

Director in Marketing

Computer Software Company, 51-200 employees

View all 8 answers on this topic

Screenshots

—

See All (10) PhoneBurner Screenshots

Convirza

PhoneBurner

Convirza

PhoneBurner

Contact preview

Dialer-CRM integration

Call notes & tags

Automatic call logging

Convirza

PhoneBurner

Outbound dialing

Inbound routing

Custom caller ID

Click-to-call

Recorded voicemail drop

Dialer contact import

Campaign & list management

Convirza

PhoneBurner

Follow-up calls

Dialer reporting & analytics

Dialer compliance

Convirza

PhoneBurner

Convirza

PhoneBurner

Convirza

PhoneBurner

Likelihood to Recommend

Convirza

PhoneBurner

Pros

Convirza

PhoneBurner

Cons

Convirza

PhoneBurner

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Convirza Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

PhoneBurner Editions & Modules

Edition

Additional Pricing Details

Usability

Convirza

PhoneBurner

Support Rating

Convirza

PhoneBurner

Alternatives Considered

Convirza

PhoneBurner

Return on Investment

Convirza

PhoneBurner

Screenshots

Convirza

PhoneBurner

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