What users are saying about
2 Ratings
13 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Convirza

If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
Shane Adair | TrustRadius Reviewer

PhoneBurner

The PhoneBurner software increased the productivity of the organization's Sales team because it allows making a huge amount of calls and with great ease and without complications. I can say that it was made in the right measure for the user. Today the Sales team is able to reach more customers in less time and increase their productivity.
Julia Carmargo | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Convirza
PhoneBurner
8.2
Contact preview
Convirza
PhoneBurner
7.6
Dialer-CRM integration
Convirza
PhoneBurner
7.7
Call notes & tags
Convirza
PhoneBurner
8.4
Automatic call logging
Convirza
PhoneBurner
9.2

Core Dialer

Convirza
PhoneBurner
8.5
Outbound dialing
Convirza
PhoneBurner
9.2
Inbound routing
Convirza
PhoneBurner
8.0
Custom caller ID
Convirza
PhoneBurner
8.1
Click-to-call
Convirza
PhoneBurner
8.3
Recorded voicemail drop
Convirza
PhoneBurner
8.2
Dialer contact import
Convirza
PhoneBurner
9.0
Campaign & list management
Convirza
PhoneBurner
8.6

Call Follow-up and Quality Assurance

Convirza
PhoneBurner
8.8
Follow-up calls
Convirza
PhoneBurner
8.8
Dialer reporting & analytics
Convirza
PhoneBurner
9.0
Dialer compliance
Convirza
PhoneBurner
8.6

Pros

Convirza

  • Phone tracking segmentation.
  • Phone call recording.
  • Seamless transition for callers (transfer from initial tracking phone number to destination phone number).
Anonymous | TrustRadius Reviewer

PhoneBurner

  • Easily provision new numbers to the app.
  • Quickly and easily get rid of old numbers.
  • Mobility on any device.
Anonymous | TrustRadius Reviewer

Cons

Convirza

  • I would like to see an API with Salesforce.
  • I would like to see an API with Marketo.
  • Conversion doesn't mean actual conversion into revenue. Would love to see the ability to get this into a full attribution model.
  • The announcement of where this call came from can be distracting to sales reps, even though it should be a great help, we disabled it because it bothered them too much.
Shane Adair | TrustRadius Reviewer

PhoneBurner

  • Organization of functions could be more intuitive so they can be found more quickly.
  • Would like to see more email campaign functionality.
Stefan Silverman | TrustRadius Reviewer

Usability

Convirza

No score
No answers yet
No answers on this topic

PhoneBurner

PhoneBurner 9.3
Based on 3 answers
The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.
Shashank Pathak | TrustRadius Reviewer

Support Rating

Convirza

No score
No answers yet
No answers on this topic

PhoneBurner

PhoneBurner 9.0
Based on 5 answers
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
Erin Miller | TrustRadius Reviewer

Alternatives Considered

Convirza

Convirza blows away what we had with Setrics. Setrics allowed us to create unique phone numbers, but it did not have anything like Convirza's conversation analytics feature. The ease with which we set-up new campaigns and numbers is so fast and simple that it only takes a minute or less. Having the recording of the calls is also head and shoulders above what we had before in just a number assignment system.
Shane Adair | TrustRadius Reviewer

PhoneBurner

PhoneBurner is better due to the features of the application and the interface execution. It is a far superior product for troubleshooting issues and retaining numbers for usage. Text Free is okay but PhoneBurner is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Convirza

  • It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.
Anonymous | TrustRadius Reviewer

PhoneBurner

  • Sales evolution and improvement in team productivity.
Julia Carmargo | TrustRadius Reviewer

Screenshots

Pricing Details

Convirza

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Convirza Editions & Modules

Additional Pricing Details

PhoneBurner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PhoneBurner Editions & Modules

Edition
Unlimited - 1 user$149.001
  1. per user, per month
Additional Pricing Details
No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.

Rating Summary

Likelihood to Recommend

Convirza
10.0
PhoneBurner
9.2

Usability

Convirza
PhoneBurner
9.3

Support Rating

Convirza
PhoneBurner
9.0

Add comparison