What users are saying about
6 Ratings
20 Ratings
6 Ratings
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Score 9.3 out of 100
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

    Preview Dialer

    Convirza

    Feature Set Not Supported
    N/A
    7.7

    PhoneBurner

    77%
    PhoneBurner ranks higher in 4/4 features

    Contact preview

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    Dialer-CRM integration

    N/A
    0 Ratings
    6.9
    69%
    7 Ratings

    Call notes & tags

    N/A
    0 Ratings
    6.7
    67%
    7 Ratings

    Automatic call logging

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Core Dialer

    Convirza

    Feature Set Not Supported
    N/A
    9.0

    PhoneBurner

    90%
    PhoneBurner ranks higher in 7/7 features

    Outbound dialing

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Inbound routing

    N/A
    0 Ratings
    8.7
    87%
    4 Ratings

    Custom caller ID

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Click-to-call

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Recorded voicemail drop

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Dialer contact import

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Campaign & list management

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Call Follow-up and Quality Assurance

    Convirza

    Feature Set Not Supported
    N/A
    9.0

    PhoneBurner

    90%
    PhoneBurner ranks higher in 3/3 features

    Follow-up calls

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Dialer reporting & analytics

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Dialer compliance

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Attribute Ratings

    • Convirza is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.3

    Convirza

    93%
    5 Ratings
    7.2

    PhoneBurner

    72%
    8 Ratings

    Usability

    Convirza

    N/A
    0 Ratings
    9.3

    PhoneBurner

    93%
    3 Ratings

    Support Rating

    Convirza

    N/A
    0 Ratings
    8.7

    PhoneBurner

    87%
    5 Ratings

    Likelihood to Recommend

    Convirza

    If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
    Shane Adair | TrustRadius Reviewer

    PhoneBurner

    I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
    JUNE REY RAMIREZ | TrustRadius Reviewer

    Pros

    Convirza

    • Allows clients to track & even listen to all the calls that come in through call-tracking.
    • Once you understand how it works, the interface is very easy to navigate to pull up client reports.
    • It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
    Michelle Bohm | TrustRadius Reviewer

    PhoneBurner

    • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
    • The amount of time it takes to get through a list of calls has almost been cut in half.
    • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
    Nathan Newman | TrustRadius Reviewer

    Cons

    Convirza

    • Dynamic call tracking
    Anonymous | TrustRadius Reviewer

    PhoneBurner

    • Could be a little better on the pricing.
    • Could offer a better central administrative function.
    • Could provide more updates to the app.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Convirza

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Convirza Editions & Modules

    Additional Pricing Details

    PhoneBurner

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $149 per user, per month

    PhoneBurner Editions & Modules

    Edition
    Unlimited - 1 user$149.001
    1. per user, per month
    Additional Pricing Details
    No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.

    Usability

    Convirza

    No score
    No answers yet
    No answers on this topic

    PhoneBurner

    PhoneBurner 9.3
    Based on 3 answers
    PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
    Julia Carmargo | TrustRadius Reviewer

    Support Rating

    Convirza

    No score
    No answers yet
    No answers on this topic

    PhoneBurner

    PhoneBurner 8.7
    Based on 5 answers
    Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
    Erin Miller | TrustRadius Reviewer

    Alternatives Considered

    Convirza

    Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.
    Scott Buresh | TrustRadius Reviewer

    PhoneBurner

    We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
    JUNE REY RAMIREZ | TrustRadius Reviewer

    Return on Investment

    Convirza

    • It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.
    Anonymous | TrustRadius Reviewer

    PhoneBurner

    • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
    • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
    Anonymous | TrustRadius Reviewer

    Screenshots

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