What users are saying about
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Top Rated
335 Ratings
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Top Rated
2711 Ratings

Cornerstone OnDemand

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Top Rated
335 Ratings
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Score 8.4 out of 100

Salesforce

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Top Rated
2711 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cornerstone OnDemand

It seems to me that Cornerstone OnDemand is suited for large bureaucracies that have not been exposed to current technology, so they don't know how many features are lacking or how far behind they are with their user interface. I'm not sure I can add more, but [I feel like] Cornerstone OnDemand [is] a system that has been cobbled together badly, so every single change requires an abundance of steps and "touches" to different parts of the system. I wish you allowed me to rate them "0".
Anonymous | TrustRadius Reviewer

Salesforce

[Salesforce.com] is well suited for creating campaigns, tracking clicks, cutting the sales cycle and automating the whole marketing process. Salesforce provides a full view of the customer, such as communication history, activity history, social mentions and so much more using contact management. It may not be appropriate for small businesses because of its price.
Daniel Cooper | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

Cornerstone OnDemand
7.6
Salesforce
New hire portal
Cornerstone OnDemand
7.6
Salesforce
Manager tracking tools
Cornerstone OnDemand
7.4
Salesforce
Compliance tracking and reporting
Cornerstone OnDemand
7.9
Salesforce

Performance and Goals

Cornerstone OnDemand
8.1
Salesforce
Corporate goal setting
Cornerstone OnDemand
7.8
Salesforce
Subordinate goal setting
Cornerstone OnDemand
8.2
Salesforce
Individual goal setting
Cornerstone OnDemand
8.2
Salesforce
Line-of sight-visibility
Cornerstone OnDemand
8.0
Salesforce
Performance tracking
Cornerstone OnDemand
8.3
Salesforce

Performance Management

Cornerstone OnDemand
8.4
Salesforce
Performance plans
Cornerstone OnDemand
8.3
Salesforce
Plan weighting
Cornerstone OnDemand
8.3
Salesforce
Manager note taking
Cornerstone OnDemand
8.5
Salesforce
Performance improvement plans
Cornerstone OnDemand
8.4
Salesforce
Review status tracking
Cornerstone OnDemand
8.3
Salesforce
Rater nomination workflow
Cornerstone OnDemand
8.0
Salesforce
Review reminders
Cornerstone OnDemand
8.4
Salesforce
Workflow restrictions
Cornerstone OnDemand
8.8
Salesforce
Multiple review frequency
Cornerstone OnDemand
8.8
Salesforce
Reporting
Cornerstone OnDemand
8.1
Salesforce

Succession Planning

Cornerstone OnDemand
7.6
Salesforce
Create succession plans/pools
Cornerstone OnDemand
7.7
Salesforce
Candidate ranking
Cornerstone OnDemand
7.7
Salesforce
Candidate search
Cornerstone OnDemand
7.1
Salesforce
Candidate development
Cornerstone OnDemand
7.9
Salesforce

Recruiting / ATS

Cornerstone OnDemand
6.8
Salesforce
Job Requisition Management
Cornerstone OnDemand
6.2
Salesforce
Company Website Posting
Cornerstone OnDemand
7.1
Salesforce
Publish to Social Media
Cornerstone OnDemand
6.9
Salesforce
Job Search Site Posting
Cornerstone OnDemand
6.6
Salesforce
Customized Application Form
Cornerstone OnDemand
6.5
Salesforce
Resume Management
Cornerstone OnDemand
6.4
Salesforce
Duplicate Candidate Prevention
Cornerstone OnDemand
5.8
Salesforce
Candidate Search
Cornerstone OnDemand
5.7
Salesforce
Applicant Tracking
Cornerstone OnDemand
6.6
Salesforce
Collaboration
Cornerstone OnDemand
6.4
Salesforce
Task Creation and Delegation
Cornerstone OnDemand
7.4
Salesforce
Email Templates
Cornerstone OnDemand
7.5
Salesforce
User Permissions
Cornerstone OnDemand
7.9
Salesforce
Notifications and Alerts
Cornerstone OnDemand
7.6
Salesforce
Reporting
Cornerstone OnDemand
6.9
Salesforce

Learning Management

Cornerstone OnDemand
8.0
Salesforce
Course authoring
Cornerstone OnDemand
7.6
Salesforce
Course catalog or library
Cornerstone OnDemand
8.5
Salesforce
Player/Portal
Cornerstone OnDemand
8.3
Salesforce
Learning content
Cornerstone OnDemand
8.2
Salesforce
Mobile friendly
Cornerstone OnDemand
7.3
Salesforce
Progress tracking & certifications
Cornerstone OnDemand
8.2
Salesforce
Assignments
Cornerstone OnDemand
8.6
Salesforce
Compliance management
Cornerstone OnDemand
8.2
Salesforce
Learning administration
Cornerstone OnDemand
8.4
Salesforce
Learning reporting & analytics
Cornerstone OnDemand
8.2
Salesforce
Social learning
Cornerstone OnDemand
6.7
Salesforce

Sales Force Automation

Cornerstone OnDemand
Salesforce
7.5
Customer data management / contact management
Cornerstone OnDemand
Salesforce
8.2
Workflow management
Cornerstone OnDemand
Salesforce
7.4
Territory management
Cornerstone OnDemand
Salesforce
7.3
Opportunity management
Cornerstone OnDemand
Salesforce
7.9
Integration with email client (e.g., Outlook or Gmail)
Cornerstone OnDemand
Salesforce
7.0
Contract management
Cornerstone OnDemand
Salesforce
7.2
Quote & order management
Cornerstone OnDemand
Salesforce
7.3
Interaction tracking
Cornerstone OnDemand
Salesforce
7.7
Channel / partner relationship management
Cornerstone OnDemand
Salesforce
7.4

Customer Service & Support

Cornerstone OnDemand
Salesforce
8.5
Case management
Cornerstone OnDemand
Salesforce
9.0
Call center management
Cornerstone OnDemand
Salesforce
8.4
Help desk management
Cornerstone OnDemand
Salesforce
8.3

Marketing Automation

Cornerstone OnDemand
Salesforce
7.6
Lead management
Cornerstone OnDemand
Salesforce
7.7
Email marketing
Cornerstone OnDemand
Salesforce
7.5

CRM Project Management

Cornerstone OnDemand
Salesforce
7.2
Task management
Cornerstone OnDemand
Salesforce
7.1
Billing and invoicing management
Cornerstone OnDemand
Salesforce
6.7
Reporting
Cornerstone OnDemand
Salesforce
7.8

CRM Reporting & Analytics

Cornerstone OnDemand
Salesforce
8.0
Forecasting
Cornerstone OnDemand
Salesforce
7.8
Pipeline visualization
Cornerstone OnDemand
Salesforce
8.1
Customizable reports
Cornerstone OnDemand
Salesforce
8.2

Customization

Cornerstone OnDemand
Salesforce
7.6
Custom fields
Cornerstone OnDemand
Salesforce
8.0
Custom objects
Cornerstone OnDemand
Salesforce
7.5
Scripting environment
Cornerstone OnDemand
Salesforce
7.2
API for custom integration
Cornerstone OnDemand
Salesforce
7.7

Security

Cornerstone OnDemand
Salesforce
8.2
Single sign-on capability
Cornerstone OnDemand
Salesforce
8.1
Role-based user permissions
Cornerstone OnDemand
Salesforce
8.3

Social CRM

Cornerstone OnDemand
Salesforce
6.9
Social data
Cornerstone OnDemand
Salesforce
6.9
Social engagement
Cornerstone OnDemand
Salesforce
6.9

Integrations with 3rd-party Software

Cornerstone OnDemand
Salesforce
7.3
Marketing automation
Cornerstone OnDemand
Salesforce
7.3
Compensation management
Cornerstone OnDemand
Salesforce
7.3

Platform

Cornerstone OnDemand
Salesforce
7.3
Mobile access
Cornerstone OnDemand
Salesforce
7.3

Pros

Cornerstone OnDemand

  • The level of automation that's possible within the system makes repetitive tasks like annual training a breeze when configured appropriately.
  • The flexibility of the latest reporting capabilities with Cornerstone OnDemand allows for a vast range of data tracking.
  • With good implementation, the system can essentially be configured to capture, track, and house almost any level or kind of data associated with a user.
Clyde Parson | TrustRadius Reviewer

Salesforce

  • Reporting. The reporting functions are valuable to see how particular accounts have done over time, to see how reps are tracking to goal, and to see how reps compare to other reps in the organization.
  • Analytics. There are a variety of tools that management can use to determine how individual reps are performing and how the entire sales organization is tracking to goal, and how that compares to previous years.
  • Customization. Field can be customized to help an organization create a CRM that is tailored to their particular industry and company.
Jason Carlage | TrustRadius Reviewer

Cons

Cornerstone OnDemand

  • Customization. Editing the performance review questions was limited and confusing.
  • Saving work. Dozens of employees would type directly into the performance review question boxes only for the system to refresh and not save their work. This is because the system logs you out after a short time on the website.
Anonymous | TrustRadius Reviewer

Salesforce

  • When you close SF and open it the next day it tends to open old cases (tabs). You'll end up with tab overload if you don't put time into closing old ones.
  • If you start a case and don't have all the required fields completed, you'll lose it all if you try saving it too soon.
Ben Johnson | TrustRadius Reviewer

Likelihood to Renew

Cornerstone OnDemand

Cornerstone OnDemand 9.5
Based on 25 answers
As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
Jamie Drahos | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

Cornerstone OnDemand

Cornerstone OnDemand 8.3
Based on 25 answers
The system is huge so, even after using it as an administrator for a few years, I still find there are lots of pieces and things I do not know. Some of the more everyday tasks have cumbersome user interfaces that you become accustomed to but would be greatly helped by a redesign. The availability of assistance articles and the new knowledge bank help greatly with usability as you have a quick place you can go to for help with figuring out how to do various tasks.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 7.4
Based on 55 answers
While not the most robust software available for tracking and following up with leads, the UI is fairly straight forward and you know right away what you are getting and how to interact with it. While some initial training is required, it is still simple enough for most users to interact with it on a daily basis without feeling burdensome.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cornerstone OnDemand

Cornerstone OnDemand 9.0
Based on 4 answers
It was down for a couple of hours in our first month. Occasionally, in the evening we have trouble logging in even though it is not a maintenance window.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.8
Based on 27 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Kyle Dugger | TrustRadius Reviewer

Performance

Cornerstone OnDemand

Cornerstone OnDemand 3.0
Based on 4 answers
Pages do not load quickly. Often times any action or selection of a box, drop down, check, pretty much ANY Javascript interaction causes the whole entire page to load/reload/start doing something in the background. This makes a nightmare for having to mass edit courses or upload ILT sessions. It's the one of the archaic web designs they use that really bugs me as an admin and makes working in the portal at times intolerable and insufferable
Joseph Madere | TrustRadius Reviewer

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

Cornerstone OnDemand

Cornerstone OnDemand 6.1
Based on 35 answers
They are still working out issues with their support ticket system. I think we are now experienced enough that when we submit a ticket, there is not a quick easy answer and involves higher levels of support so it does tend to take a LONG time to get assistance. When there is a major issue, their communication is getting better but when you have a defect to report or a high level support it's going to be a while. They do have EXCELLENT online help, a very active online community where customers help customers and great user groups so there is other avenues of help
Melissa Odom | TrustRadius Reviewer

Salesforce

Salesforce 6.9
Based on 51 answers
The Professional version relies on its community and its documentation. No chat support, no phone support. And I think for 70+ USD/ user/ month, there should be some of those options available. Finding an answer in the community is not always easy to do. I had to go with a Salesforce developer or administrator to find answers that I think I should be able to find with support.
Sebastian Pereira | TrustRadius Reviewer

In-Person Training

Cornerstone OnDemand

Cornerstone OnDemand 4.3
Based on 2 answers
Very personable and patient. Features that I'm sure to them are very simple and repetitive were trained with patience and understanding.
Joseph Madere | TrustRadius Reviewer

Salesforce

Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Anonymous | TrustRadius Reviewer

Online Training

Cornerstone OnDemand

Cornerstone OnDemand 4.9
Based on 5 answers
The online modules are pretty good. You can access them at any time, which we have done. You learn a lot in the beginning, but having the ability to retake short lessons when you are working on those items was very helpful.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Anonymous | TrustRadius Reviewer

Implementation Rating

Cornerstone OnDemand

Cornerstone OnDemand 8.3
Based on 19 answers
Dig deep on what your current processes are and how they match up to Cornerstone OnDemand functionality. It's not that the Cornerstone OnDemand is bad, it just the amount of work it requires you to do to get your current data to fit into their system.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 9.4
Based on 16 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cornerstone OnDemand

I wasn't involved in the selection at my current company. However, at my previous company, Absorb was a very close contender due to their modern and vibrant portal features, but we decided to stick with Cornerstone because of ease of configuration for our compliance training program and security permissions/constraints
Anonymous | TrustRadius Reviewer

Salesforce

The biggest advantage with Salesforce is likely the biggest detractor as well. It is largely a blank slate. The system is not customized to any one business or industry out of the box. You have to design everything - which is great if you are looking for a highly customized system, but very difficult for small or even medium sized firms without help from a 3rd party. We developed everything 100% in house. It has been quite a learning curve, but ultimately we preferred this method to farming out the work.
Jeff Fralick | TrustRadius Reviewer

Scalability

Cornerstone OnDemand

Cornerstone OnDemand 10.0
Based on 1 answer
It can accomodate any number of users (that you're willing to pay for) and serves as a training archive
Joseph Madere | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
Anonymous | TrustRadius Reviewer

Return on Investment

Cornerstone OnDemand

  • We are tracking learning and performance and using it to direct career growth and goal planning.
  • We have increased employee engagement in HR activities with 4 consecutive years of YOY increases in employee directed learning initiatives.
  • We have created learning content for new hires, career pathing, and compliance that we never had before.
Jennifer Goodwin, SPHR, SHRM-SCP | TrustRadius Reviewer

Salesforce

  • ROI is most noticeable when you are able to consolidate disparate legacy systems and move all of their data from a local data center up to the cloud. You end up saving a ton of money that no longer needs to be spent on hardware, software, maintenance, IT, etc.
  • The recurring licensing model is not ideal when it comes to ROI impact, as the long term expenditure will be significant. However, the hidden cost savings that it brings due to a smoother running business is not something that should be ignored.
  • One of the main benefits is collaboration. The platform represents a "single source of truth" that can greatly enhance collaboration and data consolidation. This will impact ROI in ways immeasurable but there can be no doubt that the effects are there.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cornerstone OnDemand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

* One-time fee

Cornerstone OnDemand Editions & Modules

Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Editions & Modules

Edition
Essentials$25.001
Professional$100.001
Enterprise$175.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cornerstone OnDemand
8.3
Salesforce
7.8

Likelihood to Renew

Cornerstone OnDemand
9.5
Salesforce
10.0

Usability

Cornerstone OnDemand
8.3
Salesforce
7.4

Reliability and Availability

Cornerstone OnDemand
9.0
Salesforce
9.8

Performance

Cornerstone OnDemand
3.0
Salesforce
9.0

Support Rating

Cornerstone OnDemand
6.1
Salesforce
6.9

In-Person Training

Cornerstone OnDemand
4.3
Salesforce
7.9

Online Training

Cornerstone OnDemand
4.9
Salesforce
9.1

Implementation Rating

Cornerstone OnDemand
8.3
Salesforce
9.4

Scalability

Cornerstone OnDemand
10.0
Salesforce
10.0

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