What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 5 feature sets: Sales Force Automation, CRM Project Management, CRM Reporting & Analytics, Security, Platform
- Soffront CRM ranks higher in 3 feature sets: Marketing Automation, Customization, Social CRM
Sales Force Automation

8.7
Cosential
87%

7.7
Soffront CRM
77%
Cosential ranks higher in 5/7 features
Cosential ranks higher in 5/7 features
Customer data management / contact management

10.0
100%
1 Rating

8.2
82%
1 Rating
Workflow management

6.0
60%
1 Rating

7.3
73%
1 Rating
Territory management

9.0
90%
1 Rating

7.3
73%
1 Rating
Opportunity management

10.0
100%
1 Rating

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking

9.0
90%
1 Rating

N/A
0 Ratings
Channel / partner relationship management

7.0
70%
1 Rating

8.2
82%
1 Rating
Marketing Automation

7.5
Cosential
75%

8.6
Soffront CRM
86%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Lead management

10.0
100%
1 Rating

8.2
82%
1 Rating
Email marketing

5.0
50%
1 Rating

9.1
91%
1 Rating
CRM Project Management

8.0
Cosential
80%

7.7
Soffront CRM
77%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Task management

7.0
70%
1 Rating

8.2
82%
1 Rating
Reporting

9.0
90%
1 Rating

7.3
73%
1 Rating
CRM Reporting & Analytics

8.7
Cosential
87%

8.2
Soffront CRM
82%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating

7.3
73%
1 Rating
Pipeline visualization

10.0
100%
1 Rating

8.2
82%
1 Rating
Customizable reports

10.0
100%
1 Rating

9.1
91%
1 Rating
Customization

7.5
Cosential
75%

9.1
Soffront CRM
91%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Custom fields

9.0
90%
1 Rating

9.1
91%
1 Rating
Custom objects

6.0
60%
1 Rating

N/A
0 Ratings
Security

10.0
Cosential
100%

7.3
Soffront CRM
73%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

6.4
64%
1 Rating
Role-based user permissions

10.0
100%
1 Rating

8.2
82%
1 Rating
Social CRM

5.0
Cosential
50%

5.9
Soffront CRM
59%
Soffront CRM ranks higher in 2/2 features
Soffront CRM ranks higher in 2/2 features
Social data

5.0
50%
1 Rating

6.4
64%
1 Rating
Social engagement

5.0
50%
1 Rating

5.5
55%
1 Rating
Integrations with 3rd-party Software

5.0
Cosential
50%

Soffront CRM
Feature Set Not Supported
N/A
Cosential ranks higher in 1/1 features
Cosential ranks higher in 1/1 features
Marketing automation

5.0
50%
1 Rating

N/A
0 Ratings
Platform

7.0
Cosential
70%

5.5
Soffront CRM
55%
Cosential ranks higher in 1/1 features
Cosential ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating

5.5
55%
1 Rating
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

7.3
Soffront CRM
73%
Soffront CRM ranks higher in 2/2 features
Soffront CRM ranks higher in 2/2 features
Case management

N/A
0 Ratings

7.3
73%
1 Rating
Help desk management

N/A
0 Ratings

7.3
73%
1 Rating
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

7.3
Soffront CRM
73%
1 Rating
Usability

8.0
Cosential
80%
1 Rating

Soffront CRM
N/A
0 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

Soffront CRM
N/A
0 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
Business Coach
ActionCOACHAccounting, 1-10 employees
Pros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
- The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
- Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
- The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Business Coach
ActionCOACHAccounting, 1-10 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
- I do not like the log-in page. Whenever I go the Soffront site I get a pop-up asking me not to leave. It is a bit pushy when all I want to do is log into my account.
- The social media integration feature they have is not particularly useful. There are other companies that do a far better job of posting to SM for me.
Business Coach
ActionCOACHAccounting, 1-10 employees
Pricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cosential Editions & Modules
—
Additional Pricing Details
—Soffront CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$20 per month
Soffront CRM Editions & Modules
Edition
1,000 Emails | $4.001 |
---|---|
5,000 Emails | $15.001 |
10,000 Emails | $25.001 |
- per month
Additional Pricing Details
—Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
No score
No answers yet
No answers on this topic
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Business Coach
ActionCOACHAccounting, 1-10 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Soffront CRM
- The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
- The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Business Coach
ActionCOACHAccounting, 1-10 employees