What users are saying about
Creatio
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Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 66 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.4 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Low-Code Development
9.3
Creatio
93%

Tour de Force CRM
Feature Set Not Supported
N/A
Creatio ranks higher in 6/6 features
Creatio ranks higher in 6/6 features
Visual Modeling
9.2
92%
27 Ratings
N/A
0 Ratings
Drag-and-drop Interfaces
9.4
94%
29 Ratings
N/A
0 Ratings
Platform Security
9.5
95%
28 Ratings
N/A
0 Ratings
Platform User Management
9.2
92%
30 Ratings
N/A
0 Ratings
Reusability
9.1
91%
28 Ratings
N/A
0 Ratings
Platform Scalability
9.2
92%
29 Ratings
N/A
0 Ratings
Sales Force Automation
Creatio
Feature Set Not Supported
N/A

6.4
Tour de Force CRM
64%
Tour de Force CRM ranks higher in 7/7 features
Tour de Force CRM ranks higher in 7/7 features
Customer data management / contact management
N/A
0 Ratings
10.0
100%
1 Rating
Territory management
N/A
0 Ratings
10.0
100%
1 Rating
Opportunity management
N/A
0 Ratings
10.0
100%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
1.0
10%
1 Rating
Quote & order management
N/A
0 Ratings
5.0
50%
1 Rating
Interaction tracking
N/A
0 Ratings
7.0
70%
1 Rating
Channel / partner relationship management
N/A
0 Ratings
2.0
20%
1 Rating
Customer Service & Support
Creatio
Feature Set Not Supported
N/A

5.5
Tour de Force CRM
55%
Tour de Force CRM ranks higher in 2/2 features
Tour de Force CRM ranks higher in 2/2 features
Case management
N/A
0 Ratings
8.0
80%
1 Rating
Help desk management
N/A
0 Ratings
3.0
30%
1 Rating
Marketing Automation
Creatio
Feature Set Not Supported
N/A

4.0
Tour de Force CRM
40%
Tour de Force CRM ranks higher in 2/2 features
Tour de Force CRM ranks higher in 2/2 features
Lead management
N/A
0 Ratings
7.0
70%
1 Rating
Email marketing
N/A
0 Ratings
1.0
10%
1 Rating
CRM Project Management
Creatio
Feature Set Not Supported
N/A

3.7
Tour de Force CRM
37%
Tour de Force CRM ranks higher in 3/3 features
Tour de Force CRM ranks higher in 3/3 features
Task management
N/A
0 Ratings
1.0
10%
1 Rating
Billing and invoicing management
N/A
0 Ratings
7.0
70%
1 Rating
Reporting
N/A
0 Ratings
3.0
30%
1 Rating
CRM Reporting & Analytics
Creatio
Feature Set Not Supported
N/A

8.0
Tour de Force CRM
80%
Tour de Force CRM ranks higher in 3/3 features
Tour de Force CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
8.0
80%
1 Rating
Pipeline visualization
N/A
0 Ratings
8.0
80%
1 Rating
Customizable reports
N/A
0 Ratings
8.0
80%
1 Rating
Customization
Creatio
Feature Set Not Supported
N/A

6.0
Tour de Force CRM
60%
Tour de Force CRM ranks higher in 2/2 features
Tour de Force CRM ranks higher in 2/2 features
Custom fields
N/A
0 Ratings
6.0
60%
1 Rating
API for custom integration
N/A
0 Ratings
6.0
60%
1 Rating
Security
Creatio
Feature Set Not Supported
N/A

9.5
Tour de Force CRM
95%
Tour de Force CRM ranks higher in 2/2 features
Tour de Force CRM ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
10.0
100%
1 Rating
Role-based user permissions
N/A
0 Ratings
9.0
90%
1 Rating
Integrations with 3rd-party Software
Creatio
Feature Set Not Supported
N/A

3.0
Tour de Force CRM
30%
Tour de Force CRM ranks higher in 1/1 features
Tour de Force CRM ranks higher in 1/1 features
Marketing automation
N/A
0 Ratings
3.0
30%
1 Rating
Platform
Creatio
Feature Set Not Supported
N/A

8.0
Tour de Force CRM
80%
Tour de Force CRM ranks higher in 1/1 features
Tour de Force CRM ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- Creatio is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.2
Creatio
92%
52 Ratings

7.0
Tour de Force CRM
70%
1 Rating
Likelihood to Renew
9.1
Creatio
91%
2 Ratings

Tour de Force CRM
N/A
0 Ratings
Usability
9.2
Creatio
92%
36 Ratings

Tour de Force CRM
N/A
0 Ratings
Support Rating
9.2
Creatio
92%
35 Ratings

Tour de Force CRM
N/A
0 Ratings
Likelihood to Recommend
Creatio
Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Tour de Force CRM
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pros
Creatio
- Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
- Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
- Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
CIO (Chief Information Officer)
RinglerInsurance, 201-500 employees
Tour de Force CRM
- We can quickly see Customers sales for the week, month, year, and past years.
- We can get deep into the data of a customers sales history and what they are or aren't buying.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Cons
Creatio
- Documentation could sometimes be more intuitive
- Lots of third-party applications, so frustrating when only the connector you need is missing
- The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
Marketing & Communication Manager
SmartYouInformation Technology & Services, 51-200 employees
Tour de Force CRM
- There's too much data, and sales people have trouble finding what they need.
- It can be hard for IT or sales manager to manage all the data in an informational way.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pricing Details
Creatio
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
Creatio Editions & Modules
On-premise Edition
Studio Creatio Enterprise | $251 |
---|---|
Studio Creatio Free | $01 |
- per user/per month
SaaS Edition
Studio Creatio Free | $01 |
---|---|
Studio Creatio Enterprise | $251 |
Sales Creatio Team Edition | $301 |
Sales Creatio Commerce Edition | $351 |
Sales Creatio Enterprise Edition | $601 |
- per month per user
Additional Pricing Details
—Tour de Force CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Tour de Force CRM Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Creatio
Creatio 9.1
Based on 2 answers
I don't think we could be without it now.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Usability
Creatio
Creatio 9.2
Based on 36 answers
The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
Founder/CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Support Rating
Creatio
Creatio 9.2
Based on 35 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

Verified User
Team Lead in Information Technology
Education Management Company, 11-50 employeesTour de Force CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
CRM Administrator
USEAFinancial Services, 11-50 employees
Tour de Force CRM
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Return on Investment
Creatio
- Communication between sales representatives, vendors, and customers helps improve sales.
- Automating the sales process has allowed us to land more deals via opportunity management tools.
- No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Associate Director - Digital Technology and Consumer Markets
BTI Executive SearchHuman Resources, 51-200 employees
Tour de Force CRM
- Better customer visibility.
- We have better customer rating for finding top and bottom customers based on orders.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees