What users are saying about
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Top Rated
66 Ratings

Creatio

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Top Rated
66 Ratings
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Score 9.1 out of 100
7 Ratings
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Score 3.4 out of 100

Feature Set Ratings

    Low-Code Development

    9.3

    Creatio

    93%

    Tour de Force CRM

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.2
    92%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.4
    94%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.5
    95%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    9.1
    91%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.2
    92%
    29 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Creatio

    Feature Set Not Supported
    N/A
    6.4

    Tour de Force CRM

    64%
    Tour de Force CRM ranks higher in 7/7 features

    Customer data management / contact management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Territory management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Quote & order management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Channel / partner relationship management

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Customer Service & Support

    Creatio

    Feature Set Not Supported
    N/A
    5.5

    Tour de Force CRM

    55%
    Tour de Force CRM ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Marketing Automation

    Creatio

    Feature Set Not Supported
    N/A
    4.0

    Tour de Force CRM

    40%
    Tour de Force CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Email marketing

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    CRM Project Management

    Creatio

    Feature Set Not Supported
    N/A
    3.7

    Tour de Force CRM

    37%
    Tour de Force CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Billing and invoicing management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Reporting

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    CRM Reporting & Analytics

    Creatio

    Feature Set Not Supported
    N/A
    8.0

    Tour de Force CRM

    80%
    Tour de Force CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Pipeline visualization

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customization

    Creatio

    Feature Set Not Supported
    N/A
    6.0

    Tour de Force CRM

    60%
    Tour de Force CRM ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    API for custom integration

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Security

    Creatio

    Feature Set Not Supported
    N/A
    9.5

    Tour de Force CRM

    95%
    Tour de Force CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integrations with 3rd-party Software

    Creatio

    Feature Set Not Supported
    N/A
    3.0

    Tour de Force CRM

    30%
    Tour de Force CRM ranks higher in 1/1 features

    Marketing automation

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Platform

    Creatio

    Feature Set Not Supported
    N/A
    8.0

    Tour de Force CRM

    80%
    Tour de Force CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Creatio is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.2

    Creatio

    92%
    52 Ratings
    7.0

    Tour de Force CRM

    70%
    1 Rating

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings

    Tour de Force CRM

    N/A
    0 Ratings

    Usability

    9.2

    Creatio

    92%
    36 Ratings

    Tour de Force CRM

    N/A
    0 Ratings

    Support Rating

    9.2

    Creatio

    92%
    35 Ratings

    Tour de Force CRM

    N/A
    0 Ratings

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Lisa Taylor | TrustRadius Reviewer

    Tour de Force CRM

    Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
    Mike Bursack | TrustRadius Reviewer

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Butch Knowlton | TrustRadius Reviewer

    Tour de Force CRM

    • We can quickly see Customers sales for the week, month, year, and past years.
    • We can get deep into the data of a customers sales history and what they are or aren't buying.
    Mike Bursack | TrustRadius Reviewer

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Jacob Grabowski | TrustRadius Reviewer

    Tour de Force CRM

    • There's too much data, and sales people have trouble finding what they need.
    • It can be hard for IT or sales manager to manage all the data in an informational way.
    Mike Bursack | TrustRadius Reviewer

    Pricing Details

    Creatio

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    Creatio Editions & Modules

    On-premise Edition
    Studio Creatio Enterprise$251
    Studio Creatio Free$01
    1. per user/per month
    SaaS Edition
    Studio Creatio Free$01
    Studio Creatio Enterprise$251
    Sales Creatio Team Edition$301
    Sales Creatio Commerce Edition$351
    Sales Creatio Enterprise Edition$601
    1. per month per user
    Additional Pricing Details

    Tour de Force CRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Tour de Force CRM Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Creatio

    Creatio 9.1
    Based on 2 answers
    I don't think we could be without it now.
    Lisa Taylor | TrustRadius Reviewer

    Tour de Force CRM

    No score
    No answers yet
    No answers on this topic

    Usability

    Creatio

    Creatio 9.2
    Based on 36 answers
    The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
    Naveen Gabrani | TrustRadius Reviewer

    Tour de Force CRM

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Creatio

    Creatio 9.2
    Based on 35 answers
    Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
    Anonymous | TrustRadius Reviewer

    Tour de Force CRM

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Creatio

    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Carl Moore | TrustRadius Reviewer

    Tour de Force CRM

    Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
    Mike Bursack | TrustRadius Reviewer

    Return on Investment

    Creatio

    • Communication between sales representatives, vendors, and customers helps improve sales.
    • Automating the sales process has allowed us to land more deals via opportunity management tools.
    • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
    Touch Kulchan | TrustRadius Reviewer

    Tour de Force CRM

    • Better customer visibility.
    • We have better customer rating for finding top and bottom customers based on orders.
    Mike Bursack | TrustRadius Reviewer

    Screenshots

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