Likelihood to Recommend If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
Read full review MEGA - The Privacy Company
MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the
Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well. What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.
Read full review Pros Preconfigured checkpoints to gather a baseline. Reporting at regular intervals to identify pain points. Mapping to WCAGG standard to understand how to resolve errors. Ability to add customized checkpoints to align with messaging changes Aggregating images in a visual repository to scan for relevancy. Read full review MEGA - The Privacy Company
Mega is very easy to use Mega has a solid referral program unlike others Mega is very secure Read full review Cons It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level. There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful. Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc. It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that. Read full review MEGA - The Privacy Company
Sometimes the download rate drops by a lot, so the downloads take much longer. Read full review Likelihood to Renew We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
Read full review MEGA - The Privacy Company
Usability I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
Read full review MEGA - The Privacy Company
Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.
Read full review Reliability and Availability Haven't had issues accessing the dashboard when needed.
Read full review MEGA - The Privacy Company
Performance No issues with speed and performance
Read full review MEGA - The Privacy Company
Support Rating DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
Read full review MEGA - The Privacy Company
While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.
Read full review Online Training Product is straight-forward but the training was helpful and beneficial
Read full review MEGA - The Privacy Company
Implementation Rating The initial process is not clear but after the first cookie banner all others are faster to implement.
Read full review MEGA - The Privacy Company
Alternatives Considered One of the most similar solutions to Crownpeak is the
Yext tool because it has a good set of functions that can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.
Read full review MEGA - The Privacy Company
Mega is a must go to first when expanding cloud storage capabilities and security. Mega can store any file types beyond that of
Google Drive and iCloud. Mega is competitively priced to be a suitable option to replace or augment other cloud storage options depending on your business needs. Mega is a must download addition for cloud storage
Read full review Scalability haven't had issues accessing when needed.
Read full review MEGA - The Privacy Company
Return on Investment When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda. Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility. The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve. Read full review MEGA - The Privacy Company
You can create backups without needing to occupy the cloud you share with other workers. You can share large files quite quickly. Also, those who receive the link can access the file in just a few minutes. Read full review ScreenShots Crownpeak Digital Accessibility and Quality Screenshots