CustomGPT vs. Khoros Service
CustomGPT vs. Khoros Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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CustomGPT | N/A | CustomGPT lets users "Make Your Own ChatBOT" with their own data. Using OpenAI's language models, this chatbot lets uers write blog posts, answer customer service questions, plus 100+ use cases. | $49.99 per month | |
Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A |
CustomGPT | Khoros Service | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
CustomGPT | Khoros Service | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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CustomGPT | Khoros Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CustomGPT | Khoros Service | |
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Likelihood to Recommend | - (0 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.4 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
CustomGPT | Khoros Service | |
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Likelihood to Recommend | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Poll the People No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | CustomGPT Screenshots | Khoros Service Screenshots |