Cvent Social Tables vs Guidebook

Likelihood to Recommend

Cvent Social Tables is my number one choice for diagramming event spaces. They have so many different pre-set templates of common set-ups as well as the ease of customization of said set-ups. Especially now with event set-ups and social distancing so crucial, it puts our customers' minds at ease to see the space laid out with CDC guidelines. It really increases our customers' confidence in hosting safe meetings.

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Monique Frankfort

Destination Sales Executive

The WestinHospitality, 10,001+ employees

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Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.

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Verified User

Administrative Assistant in Finance and Accounting

Non-Profit Organization Management Company, 11-50 employees

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Pros

User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
Social Tables is great for creating custom room layouts and diagrams.
Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.

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Lisa Kelley, CMP

Events & Marketing Manager

San Diego Regional Chamber of CommerceCivic & Social Organization, 11-50 employees

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Provides live agendas
Allows attendees to communicate through mobile phones with event staff
Allows attendees to check in to break out sessions of their choice

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Verified User

Administrative Assistant in Finance and Accounting

Non-Profit Organization Management Company, 11-50 employees

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Cons

Improving service perimeter so that we can export multiple diagrams as one document rather than as individual PDFs. Currently because of the service perimeter settings, when we try to utilize the 'Export All' function, each diagram prints extremely small on the page.
I would like to be able to save specific colors as favorites. I tend to color code the items on a diagram (all AV in orange, all F&B in light blue, all items clients are providing in yellow, etc.). Currently, if I want to use a specific shade of a color, I have to select a currently shaded item and copy/paste the color code. Makes for extra steps in an otherwise quick process.

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Stephanie D'Angelo

Event Sales Manager

La Vista Conference CenterHospitality, 501-1000 employees

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Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.

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Verified User

Administrative Assistant in Finance and Accounting

Non-Profit Organization Management Company, 11-50 employees

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Support Rating

Cvent Social Tables 7.9

Based on 32 answers

The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

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Chelsea Benge

Events Software Specialist

Leading Real Estate Companies of the WorldReal Estate, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are priced higher/lower than others due to where they are in the space.

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Verified User

Manager in Sales

Non-profit Organization Management Company, 501-1000 employees

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We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.

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Verified User

Administrative Assistant in Finance and Accounting

Non-Profit Organization Management Company, 11-50 employees

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Return on Investment

This program allows us to be nimble in our communication with our vendors and clients.
This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.

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Verified User

Director in Sales

Entertainment Company, 51-200 employees

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None really as we are a non profit and these meetings we use it for are free

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Verified User

Administrative Assistant in Finance and Accounting

Non-Profit Organization Management Company, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

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Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Cvent Social Tables vs Guidebook