Data.com (discontinued) vs. Salesforce Maps

There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.

Incentivized

If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.

Incentivized

• Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
• Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
• Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.

Incentivized

• Color coding different accounts or data fields.
• Ability to see travel time and not just distance.
• Lots of data fields to pull from - big recent improvement.

Incentivized

• Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
• They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
• Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.

Incentivized

• Lots of glitches
• Get signed out often, which interrupts the day
• Could be more intuitive

Incentivized

Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.

Incentivized

Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort

Incentivized

Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.

Incentivized

Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic

Incentivized

Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.

Incentivized

MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.

Incentivized

• The positive impact is gaining more direct contact information for hiring managers.
• Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
• Since it is a free resource, there are no real negative impacts.

Incentivized

• Increased efficiency
• Reduced labor time
• Improved visibility

Incentivized