What users are saying about
73 Ratings
73 Ratings
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Score 7.8 out of 100
30 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Data.com

Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
Zach Ettelman | TrustRadius Reviewer

Node.io by SugarCRM

The way Community Tax uses Sugar from a users point of view is, it can house a lot of information for either a company or individual with the option of adding additional sub cases . The down side is there are licenses issued per user and 1 per user is not enough because most of the time we are multitasking. Therefore a program/software would be more suitable instead of using a URL.
Joshua Willemse | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Data.com
6.3
Node.io by SugarCRM
8.1
Advanced search
Data.com
5.7
Node.io by SugarCRM
9.3
Identification of new leads
Data.com
4.2
Node.io by SugarCRM
9.0
List quality
Data.com
7.0
Node.io by SugarCRM
7.0
List upload/download
Data.com
9.1
Node.io by SugarCRM
6.5
Ideal customer targeting
Data.com
2.7
Node.io by SugarCRM
8.5
Load time/data access
Data.com
9.1
Node.io by SugarCRM
8.3

Sales Intelligence Data Standards

Data.com
9.3
Node.io by SugarCRM
9.6
Contact information
Data.com
9.6
Node.io by SugarCRM
9.3
Company information
Data.com
9.1
Node.io by SugarCRM
10.0
Industry information
Data.com
9.1
Node.io by SugarCRM
9.5

Data Augmentation & Lead Qualification

Data.com
6.9
Node.io by SugarCRM
8.0
Lead qualification process
Data.com
5.2
Node.io by SugarCRM
9.0
Smart lists and recommendations
Data.com
5.0
Node.io by SugarCRM
8.0
Salesforce integration
Data.com
9.3
Node.io by SugarCRM
10.0
Company/business profiles
Data.com
9.3
Node.io by SugarCRM
9.0
Alerts and reminders
Data.com
5.0
Node.io by SugarCRM
8.7
Data hygiene
Data.com
9.1
Node.io by SugarCRM
5.3
Automatic data refresh
Data.com
5.1
Node.io by SugarCRM
Tags
Data.com
5.0
Node.io by SugarCRM
8.0
Filters and segmentation
Data.com
9.1
Node.io by SugarCRM
6.0

Sales Intelligence Email Features

Data.com
5.0
Node.io by SugarCRM
10.0
Sales email templates
Data.com
5.0
Node.io by SugarCRM
10.0
Append emails to records
Data.com
5.1
Node.io by SugarCRM
10.0

Pros

Data.com

  • Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
  • There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
  • Easy "add contacts" function, and a template to add a large number of them at once.
Paul Murphy | TrustRadius Reviewer

Node.io by SugarCRM

  • Recalls data quickly and efficiently
  • Allows data to be easily transferred between employees and departments
  • Clear signaling of the client's case status and preferences for service
John Keefe | TrustRadius Reviewer

Cons

Data.com

  • If it provided more details about the company it would be great- information such as employee size or software used would be great.
  • The ability to add a contact with just a number would be great- sometimes you don't have an address.
  • It would be helpful to be notified when a contact you have "purchased" has been changed/updated.
Elizabeth Rodriguez | TrustRadius Reviewer

Node.io by SugarCRM

  • I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
  • Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
  • The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.
Perla V. Ordonez | TrustRadius Reviewer

Usability

Data.com

Data.com 9.0
Based on 2 answers
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
John Cupoli | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Support Rating

Data.com

Data.com 9.0
Based on 2 answers
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
John Cupoli | TrustRadius Reviewer

Node.io by SugarCRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Data.com

My client chose Data.com based on the experience during the evaluation period and the cost comparison. Data.com was the better-suited solution in this scenario. The size of the InsideView database was significantly smaller than Data.com and had limitations on downloads that Data.com did not. InsideView also provided little detail in profiles that were a dealbreaker for my client.
Stacy Venditto | TrustRadius Reviewer

Node.io by SugarCRM

Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
Rahul Dhangar | TrustRadius Reviewer

Return on Investment

Data.com

  • It does an excellent job of creating a more complete picture of an account and key contacts.
  • Helps clarify the key contacts. Sometimes all you get is a mumbled name on a call that might be very important. Data.com allows for a quick search and identification of the contact that would have been lost otherwise.
  • Even helped us begin sending marketing assets to customers of our partners that share a need overlap.
Jerry van Dalen Jr. | TrustRadius Reviewer

Node.io by SugarCRM

  • Random updates.
  • Licenses per user.
  • Automatically logging out.
Joshua Willemse | TrustRadius Reviewer

Pricing Details

Data.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Node.io by SugarCRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Data.com
8.9
Node.io by SugarCRM
7.7

Usability

Data.com
9.0
Node.io by SugarCRM

Support Rating

Data.com
9.0
Node.io by SugarCRM

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