Data.com vs Node.io by SugarCRM

• Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
• There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
• Easy "add contacts" function, and a template to add a large number of them at once.

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• Recalls data quickly and efficiently
• Allows data to be easily transferred between employees and departments
• Clear signaling of the client's case status and preferences for service

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• If it provided more details about the company it would be great- information such as employee size or software used would be great.
• The ability to add a contact with just a number would be great- sometimes you don't have an address.
• It would be helpful to be notified when a contact you have "purchased" has been changed/updated.

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• I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
• Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
• The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.

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• It does an excellent job of creating a more complete picture of an account and key contacts.
• Helps clarify the key contacts. Sometimes all you get is a mumbled name on a call that might be very important. Data.com allows for a quick search and identification of the contact that would have been lost otherwise.
• Even helped us begin sending marketing assets to customers of our partners that share a need overlap.

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• Random updates.
• Licenses per user.
• Automatically logging out.

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