What users are saying about
84 Ratings
73 Ratings
84 Ratings
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Score 8.4 out of 100
73 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Data Center Backup

    Datto SIRIS

    Feature Set Not Supported
    N/A
    6.3

    Dell EMC Avamar

    63%
    Dell EMC Avamar ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    6.6
    66%
    20 Ratings

    Live recovery

    N/A
    0 Ratings
    6.8
    68%
    19 Ratings

    Recovery verification

    N/A
    0 Ratings
    7.2
    72%
    17 Ratings

    Business application protection

    N/A
    0 Ratings
    6.9
    69%
    17 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    5.8
    58%
    20 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    6.9
    69%
    21 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    3.6
    36%
    10 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    6.9
    69%
    22 Ratings

    Snapshots

    N/A
    0 Ratings
    6.8
    68%
    16 Ratings

    Flexible deployment

    N/A
    0 Ratings
    6.5
    65%
    12 Ratings

    Management dashboard

    N/A
    0 Ratings
    6.2
    62%
    13 Ratings

    Platform support

    N/A
    0 Ratings
    4.7
    47%
    14 Ratings

    Retention options

    N/A
    0 Ratings
    6.9
    69%
    15 Ratings

    Encryption

    N/A
    0 Ratings
    6.9
    69%
    14 Ratings

    Attribute Ratings

    • Datto SIRIS is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
    • Dell EMC Avamar is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.3

    Datto SIRIS

    93%
    31 Ratings
    6.2

    Dell EMC Avamar

    62%
    22 Ratings

    Likelihood to Renew

    10.0

    Datto SIRIS

    100%
    1 Rating
    9.5

    Dell EMC Avamar

    95%
    2 Ratings

    Usability

    10.0

    Datto SIRIS

    100%
    1 Rating
    8.0

    Dell EMC Avamar

    80%
    1 Rating

    Support Rating

    7.7

    Datto SIRIS

    77%
    20 Ratings
    8.8

    Dell EMC Avamar

    88%
    8 Ratings

    Likelihood to Recommend

    Datto SIRIS

    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Adam Friedli | TrustRadius Reviewer

    Dell EMC Avamar

    This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
    Anonymous | TrustRadius Reviewer

    Pros

    Datto SIRIS

    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Matthew Fex | TrustRadius Reviewer

    Dell EMC Avamar

    • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
    • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
    • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
    • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
    • Also works on HCI devices performing image-level backups as in our primary data center environment
    • There is also now an All-in-One appliance for smaller locations
    Rodney Barnhardt | TrustRadius Reviewer

    Cons

    Datto SIRIS

    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Anonymous | TrustRadius Reviewer

    Dell EMC Avamar

    • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
    • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
    Tim Knarr | TrustRadius Reviewer

    Pricing Details

    Datto SIRIS

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Dell EMC Avamar

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Likelihood to Renew

    Datto SIRIS

    Datto SIRIS 10.0
    Based on 1 answer
    I trust the product and service and am satisfied with the direction of the company
    Franz Josef Bautista | TrustRadius Reviewer

    Dell EMC Avamar

    Dell EMC Avamar 9.5
    Based on 2 answers
    I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
    Rodney Barnhardt | TrustRadius Reviewer

    Usability

    Datto SIRIS

    Datto SIRIS 10.0
    Based on 1 answer
    Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
    Anonymous | TrustRadius Reviewer

    Dell EMC Avamar

    Dell EMC Avamar 8.0
    Based on 1 answer
    The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
    Brian Munn | TrustRadius Reviewer

    Support Rating

    Datto SIRIS

    Datto SIRIS 7.7
    Based on 20 answers
    My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
    Dale Bradford | TrustRadius Reviewer

    Dell EMC Avamar

    Dell EMC Avamar 8.8
    Based on 8 answers
    Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
    Ratnodeep Roy | TrustRadius Reviewer

    Alternatives Considered

    Datto SIRIS

    Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
    Jon Daley | TrustRadius Reviewer

    Dell EMC Avamar

    Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Datto SIRIS

    • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
    • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
    Anonymous | TrustRadius Reviewer

    Dell EMC Avamar

    • Absolute Zero ROI
    • This appliance does not work in its current state and to update we need to wait 2-3 months
    • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
    • [I think] this is one of the worst mistakes we made
    Ivan Sytchev | TrustRadius Reviewer

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