What users are saying about
14 Ratings
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Score 4.9 out of 100
8 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

DELMIAWORKS

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

DELMIAWORKS
2.2
Global Shop Solutions ERP Software
Pay calculation
DELMIAWORKS
5.0
Global Shop Solutions ERP Software
Benefit plan administration
DELMIAWORKS
3.0
Global Shop Solutions ERP Software
Direct deposit files
DELMIAWORKS
1.0
Global Shop Solutions ERP Software
Salary revision and increment management
DELMIAWORKS
1.0
Global Shop Solutions ERP Software
Reimbursement management
DELMIAWORKS
1.0
Global Shop Solutions ERP Software

Customization

DELMIAWORKS
7.0
Global Shop Solutions ERP Software
4.0
API for custom integration
DELMIAWORKS
7.0
Global Shop Solutions ERP Software
5.0
Plug-ins
DELMIAWORKS
Global Shop Solutions ERP Software
3.0

Security

DELMIAWORKS
8.0
Global Shop Solutions ERP Software
5.0
Single sign-on capability
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
5.0
Role-based user permissions
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
5.0

Reporting & Analytics

DELMIAWORKS
5.7
Global Shop Solutions ERP Software
3.3
Dashboards
DELMIAWORKS
7.0
Global Shop Solutions ERP Software
4.0
Standard reports
DELMIAWORKS
6.0
Global Shop Solutions ERP Software
3.0
Custom reports
DELMIAWORKS
4.0
Global Shop Solutions ERP Software
3.0

General Ledger and Configurable Accounting

DELMIAWORKS
7.2
Global Shop Solutions ERP Software
5.5
Accounts payable
DELMIAWORKS
4.0
Global Shop Solutions ERP Software
5.0
Accounts receivable
DELMIAWORKS
4.0
Global Shop Solutions ERP Software
5.0
Journals and Reconciliations
DELMIAWORKS
Global Shop Solutions ERP Software
8.0
Standardized Processes
DELMIAWORKS
Global Shop Solutions ERP Software
4.0

Inventory Management

DELMIAWORKS
8.4
Global Shop Solutions ERP Software
4.0
Inventory tracking
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
4.0
Automatic reordering
DELMIAWORKS
8.7
Global Shop Solutions ERP Software
Location management
DELMIAWORKS
9.0
Global Shop Solutions ERP Software
Manufacturing module
DELMIAWORKS
8.0
Global Shop Solutions ERP Software

Order Management

DELMIAWORKS
8.0
Global Shop Solutions ERP Software
5.3
Pricing
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
3.0
Order entry
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
5.0
Credit card processing
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
Cost of goods sold
DELMIAWORKS
8.0
Global Shop Solutions ERP Software
8.0

Subledger and Financial Process

DELMIAWORKS
Global Shop Solutions ERP Software
8.4
Billings Management
DELMIAWORKS
Global Shop Solutions ERP Software
5.0
Customer Collections
DELMIAWORKS
Global Shop Solutions ERP Software
9.0
Revenue Recognition
DELMIAWORKS
Global Shop Solutions ERP Software
8.0
Cash Management
DELMIAWORKS
Global Shop Solutions ERP Software
10.0
Period Close
DELMIAWORKS
Global Shop Solutions ERP Software
10.0

Project Financial Management

DELMIAWORKS
Global Shop Solutions ERP Software
5.0
Customer Invoicing
DELMIAWORKS
Global Shop Solutions ERP Software
5.0

Procurement

DELMIAWORKS
Global Shop Solutions ERP Software
3.0
Invoice Automated Matching
DELMIAWORKS
Global Shop Solutions ERP Software
3.0

Manufacturing

DELMIAWORKS
Global Shop Solutions ERP Software
7.0
Manufacturing Costs
DELMIAWORKS
Global Shop Solutions ERP Software
7.0

Pros

DELMIAWORKS

  • I like how they show the employee information
  • The auto reports are nice to be able to set up and not think about again
  • The GL display is average
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

  • We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
  • It is able to capture labor dollars per work order as well as materials to each job well.
  • You can track the flow of materials pretty easily.
Anonymous | TrustRadius Reviewer

Cons

DELMIAWORKS

  • Accounting reports: accrued receipts reporting makes it difficult to reconcile.
  • Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
  • Process cost: PIT display lacks many useful fields, including vendor name and number.
  • Financial reports carry beyond two decimal places.
  • Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

  • The layout is dated and hard to navigate at times. You need to go into different sections to access functions of the system, which can be confusing - this is one of the largest frustrations we face because we need to search for sections that are not commonly used.
  • Updates seem to cause issues with the overall system and it takes several attempts with customer service to get issues resolved. We are behind in our updates because of this. Each update push causes us to shut down because sections then don't work correctly due to patches needing support to completely update them. We were unable to access customer transactions for a good part of the day because of the last update.
  • Errors happen more often than not. We have random errors pop up that cause us to have to close out the system in its entirety, losing any work we have done. We need to restart the system and hope other errors don't populate before we can move forward. Calling customer support is not helpful with this, we are told that these errors happen sometimes. There is not a fix.
  • Part/Router numbers randomly disappear. The Router/Part number will need to be rebuilt before we can move forward. It's frustrating. Again, customer support can not tell us the root cause of the issue.
  • Help section of Global Shop Solutions is not helpful - it has a lot of technical jargon and at times is not easily understood. There are many sections that look to be more IT-based than user-based. Also, there are out of date sections so you might not be able to find what you are looking for. Training modules available for an extra cost.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DELMIAWORKS

DELMIAWORKS 8.0
Based on 1 answer
Given how invested we are it would be hard not to renew as don't want to go through another implementation.
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

No score
No answers yet
No answers on this topic

Usability

DELMIAWORKS

DELMIAWORKS 2.0
Based on 2 answers
Because the modules that I use are not user friendly and seem to have several steps to complete a simple task.
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

No score
No answers yet
No answers on this topic

Support Rating

DELMIAWORKS

DELMIAWORKS 1.0
Based on 3 answers
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

No score
No answers yet
No answers on this topic

Implementation Rating

DELMIAWORKS

DELMIAWORKS 7.0
Based on 2 answers
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
Anonymous | TrustRadius Reviewer

Global Shop Solutions ERP Software

No score
No answers yet
No answers on this topic

Alternatives Considered

DELMIAWORKS

This is the only software that I have used so I am unable to rate it based on another type of software. My experience with IQ is extensive though, and have worked and learned in all areas and love how this program works. The many different modules are relatively easy to learn and they offer support if you need additional instruction.
Marie Wheaton | TrustRadius Reviewer

Global Shop Solutions ERP Software

This works the best for a manufacturing business. Any other type of business, I would look to other products.
Anonymous | TrustRadius Reviewer

Return on Investment

DELMIAWORKS

  • Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.
Bev Rosebrough | TrustRadius Reviewer

Global Shop Solutions ERP Software

  • We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.
Anonymous | TrustRadius Reviewer

Screenshots

DELMIAWORKS

Pricing Details

DELMIAWORKS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Global Shop Solutions ERP Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DELMIAWORKS
3.0
Global Shop Solutions ERP Software
4.0

Likelihood to Renew

DELMIAWORKS
8.0
Global Shop Solutions ERP Software

Usability

DELMIAWORKS
2.0
Global Shop Solutions ERP Software

Support Rating

DELMIAWORKS
1.0
Global Shop Solutions ERP Software

Implementation Rating

DELMIAWORKS
7.0
Global Shop Solutions ERP Software

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