What users are saying about
17 Ratings
17 Ratings
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Score 7.4 out of 100
2 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

Kareo Marketing

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Howell Howell | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Demandforce
7.8
Kareo Marketing
Customer data management / contact management
Demandforce
8.0
Kareo Marketing
Workflow management
Demandforce
9.0
Kareo Marketing
Territory management
Demandforce
7.0
Kareo Marketing
Opportunity management
Demandforce
8.0
Kareo Marketing
Integration with email client (e.g., Outlook or Gmail)
Demandforce
8.0
Kareo Marketing
Contract management
Demandforce
7.0
Kareo Marketing
Quote & order management
Demandforce
7.0
Kareo Marketing
Interaction tracking
Demandforce
8.0
Kareo Marketing
Channel / partner relationship management
Demandforce
8.0
Kareo Marketing

Customer Service & Support

Demandforce
9.0
Kareo Marketing
Case management
Demandforce
9.0
Kareo Marketing
Call center management
Demandforce
9.0
Kareo Marketing
Help desk management
Demandforce
9.0
Kareo Marketing

Marketing Automation

Demandforce
8.7
Kareo Marketing
Lead management
Demandforce
9.0
Kareo Marketing
Email marketing
Demandforce
8.3
Kareo Marketing

CRM Project Management

Demandforce
9.0
Kareo Marketing
Task management
Demandforce
9.0
Kareo Marketing
Billing and invoicing management
Demandforce
9.0
Kareo Marketing
Reporting
Demandforce
9.0
Kareo Marketing

CRM Reporting & Analytics

Demandforce
9.0
Kareo Marketing
Forecasting
Demandforce
9.0
Kareo Marketing
Pipeline visualization
Demandforce
9.0
Kareo Marketing
Customizable reports
Demandforce
9.0
Kareo Marketing

Customization

Demandforce
9.0
Kareo Marketing
Custom fields
Demandforce
9.0
Kareo Marketing
Custom objects
Demandforce
9.0
Kareo Marketing
Scripting environment
Demandforce
9.0
Kareo Marketing
API for custom integration
Demandforce
9.0
Kareo Marketing

Security

Demandforce
9.0
Kareo Marketing
Single sign-on capability
Demandforce
9.0
Kareo Marketing
Role-based user permissions
Demandforce
9.0
Kareo Marketing

Social CRM

Demandforce
9.0
Kareo Marketing
Social data
Demandforce
9.0
Kareo Marketing
Social engagement
Demandforce
9.0
Kareo Marketing

Integrations with 3rd-party Software

Demandforce
9.0
Kareo Marketing
Marketing automation
Demandforce
9.0
Kareo Marketing
Compensation management
Demandforce
9.0
Kareo Marketing

Platform

Demandforce
9.0
Kareo Marketing
Mobile access
Demandforce
9.0
Kareo Marketing

Email & Online Marketing

Demandforce
Kareo Marketing
10.0
WYSIWYG email editor
Demandforce
Kareo Marketing
10.0
Mobile optimization
Demandforce
Kareo Marketing
10.0

Reporting & Analytics

Demandforce
Kareo Marketing
9.0
Dashboards
Demandforce
Kareo Marketing
9.0

Pros

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

Kareo Marketing

  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Howell Howell | TrustRadius Reviewer

Cons

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Kareo Marketing

  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Howell Howell | TrustRadius Reviewer

Likelihood to Renew

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Kareo Marketing

No score
No answers yet
No answers on this topic

Support Rating

Demandforce

No score
No answers yet
No answers on this topic

Kareo Marketing

Kareo Marketing 3.0
Based on 1 answer
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Howell Howell | TrustRadius Reviewer

Alternatives Considered

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

Kareo Marketing

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Howell Howell | TrustRadius Reviewer

Return on Investment

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Kareo Marketing

  • We have not been using it long enough to know an answer to this.
Howell Howell | TrustRadius Reviewer

Screenshots

Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Demandforce Editions & Modules

Additional Pricing Details

Kareo Marketing

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Marketing Editions & Modules

Edition
Cub$0
Professional$300
Managed Services$500
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Demandforce
    7.2
    Kareo Marketing
    7.0

    Likelihood to Renew

    Demandforce
    9.0
    Kareo Marketing

    Support Rating

    Demandforce
    Kareo Marketing
    3.0

    Add comparison