DemandHub vs. SmileBack
DemandHub vs. SmileBack
Product | Rating | Most Used By | Product Summary | Starting Price |
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DemandHub | N/A | DemandHub enables customer interactions that improve how businesses communicate with their customers, and helps to capture valuable feedback, with the goal of customer experience. | N/A | |
SmileBack | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
DemandHub | SmileBack | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DemandHub | SmileBack | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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DemandHub | SmileBack | |
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Small Businesses | Growave Score 9.4 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
Enterprises | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DemandHub | SmileBack | |
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Likelihood to Recommend | - (0 ratings) | 6.0 (20 ratings) |
Usability | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.3 (7 ratings) |
DemandHub | SmileBack | |
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Likelihood to Recommend | DemandHub No answers on this topic | ConnectWise |
Pros | DemandHub No answers on this topic | ConnectWise |
Cons | DemandHub No answers on this topic | ConnectWise |
Usability | DemandHub No answers on this topic | ConnectWise |
Support Rating | DemandHub No answers on this topic | ConnectWise |
Alternatives Considered | DemandHub No answers on this topic | ConnectWise |
Return on Investment | DemandHub No answers on this topic | ConnectWise |
ScreenShots | SmileBack Screenshots |