Likelihood to Recommend
Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
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I have and will continue to recommend MDI (a Nextech EMR system) to other ophthalmology/retina practices through the AAOE etalk. MDI was developed by an ophthalmologist specific for ophthalmologists and the specific needs they have which makes it very easy to use. Uploading the images is easy. We are also able to share information with other practices on the system.
Read full review Pros Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have. Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff. Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more. Read full review Integration with our PM system was done in 2009 and they built the bridge between the two companies. Drawings and testing images are uploaded easily. The ability to keep track of reporting for CMS is very helpful. Read full review Cons Outdated--it's not cloud based. Does not pull reports we need for patients like demographics in flow charts. Is not an open API. Read full review I would like to be able to close charts correctly for staff who are no longer with us as an administrator Read full review Support Rating
We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with
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I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
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CUSTOMER SERVICE is above par where
had what we called no-customer service. Ease of use without having the make our own templates constantly. Upgrades are seamless and no added cost.
Read full review Return on Investment Allows you to change the date to any date - Negative Simple Document center Sometimes it runs slow Support return on investment integration was easy positive impact Read full review Being able to fax notes immediately to referring doctors and PCPs is very important. It saves on time and paper/toner not having to print out and then fax. Not having to develop and/or print out the pictures/FAs and having them upload immediately so doctor can treat at the same visit. Read full review ScreenShots