DeskCenter Management Suite vs. ServiceNow IT Service Management
DeskCenter Management Suite vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskCenter Management Suite | N/A | DeskCenter Solutions, a German company, offers the DeskCenter Management Suite, a combined ITAM / SAM solution which also provides software patching, and mobile device management (MDM) as well. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DeskCenter Management Suite | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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DeskCenter Management Suite | ServiceNow IT Service Management | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskCenter Management Suite | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
DeskCenter Management Suite | ServiceNow IT Service Management | |
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Likelihood to Recommend | DeskCenter Solutions No answers on this topic | ServiceNow |
Pros | DeskCenter Solutions No answers on this topic | ServiceNow |
Cons | DeskCenter Solutions No answers on this topic | ServiceNow |
Likelihood to Renew | DeskCenter Solutions No answers on this topic | ServiceNow |
Usability | DeskCenter Solutions No answers on this topic | ServiceNow |
Reliability and Availability | DeskCenter Solutions No answers on this topic | ServiceNow |
Performance | DeskCenter Solutions No answers on this topic | ServiceNow |
Support Rating | DeskCenter Solutions No answers on this topic | ServiceNow |
Online Training | DeskCenter Solutions No answers on this topic | ServiceNow |
Implementation Rating | DeskCenter Solutions No answers on this topic | ServiceNow |
Alternatives Considered | DeskCenter Solutions No answers on this topic | ServiceNow |
Scalability | DeskCenter Solutions No answers on this topic | ServiceNow |
Return on Investment | DeskCenter Solutions No answers on this topic | ServiceNow |
ScreenShots |